1. Abhishek Mallik
Storage Administrator Lead
E-Mail: email.abhi.m@gmail.com
Phone: (480) 262-8118
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Summary of work experience: June 2006 till date, Wipro Limited:
 9 years of strong experience in Storage Administration. Extensive Knowledge of Netapp Storage
technologies. Proficient in NetApp FAS Series Filer implementation and administration, NFS/CIFS
protocols for NAS environment, iSCSI and FCP protocols for NetApp SAN environments, quota
management and Data migration support. Experience in Data Fabric Manager/Operation Manager for
NetApp storage operations and monitoring for issues. Extensive experience in Snapshot, Snaprestore,
Snapmirror, Snapvault for replication and backup support. Knowledge on 7 mode transition tool (7MTT) to
migrate from 7 Mode to Clustered Data Ontap.
 Other technical skills include EMC Storage Technologies, VMware, Sun Servers and Storages, Veritas
VxVM and Filesystem, Veritas Cluster, Symantec Netbackup, Solaris and Solaris Volume Manager, Sun
Cluster, Hitachi AMS storages, Brocade SAN Switches etc.
 Assigned to important US accounts such as Mattel Inc, Intel Corp and Northwestern Mutual and Indian
accounts like ITC Limited, Ericsson India Limited, BSNL and Reliance.
 Worked extensively on organizing, manage, expand and optimize multiple client Storage and Server
environment allowing them to reduce cost and complexity in their environment.
Storage and Server Technologies:
 Netapp Storage:FAS 6200 Series, FAS 3200 Series, FAS6000 Series, FAS 3000 Series, FAS 900
Series and FAS 270c. Worked on Data Ontap 7.2.x, 7.3.x, 8.1.x, 8.2.x 7-mode and Clustered Data
Ontap. Hands on experience working on Snapshot, Snaprestore, Snapmirror and Snapvault
technologies.
 EMC Storage: VPlex,VMAX 20K, VMAX10K, VNX 5100, VNX 5300, Clariion CX 300, CX 500, CX 700,
CX 3-20, CX 3-40, CX 3-80, Recover Point, SAN Copy and EMC Control Center.
 Veritas: Veritas Storage Foundation 4.x, 5.x
 VMware : ESXi and vSphere
 Sun Storage:SUN Storage T3/T4 disk array, SUN Storage 3310, 3510, 3520, 6140, 6540.
 Sun Servers:SUN Fire 15000 / 12000, SUN Ultra Enterprise 10000, SUN Fire
6800/4800/3800/2900/1280, SUN Fire V220, V240, V440, V480, V490, V880, V890. 280R, 220R, Sun
X4100, Sun T2000, T5120.
 Brocade Switches: Brocade DCX and Silkworm SAN Switches.
Trainings:
 Netapp: Advanced NFS, CIFS & Data Protection training.
 Netapp: Advanced ISCSI & SAN admin training.
 VMware : ESXi and vSphere training
 EMC: VMAX3 Family Administration and Management
 EMC: VPLEX Administration and Management
 EMC: Clariion and VNX Installation and Configuration.
 Veritas: VxVM and Filesystem
 Sun: Sun Mid-Range ServerTraining.

2. Certifications:
 Netapp: Storage Networking (NS0-153) Certification.
 Netapp: Data Protection Solutions (NS0-163) Certification
 Symantec: Veritas Storage Foundation 4.0 for Unix.
 EMC: Storage TechnologyFoundation
 Sun: Certification for field engineer II (PE-2)
 Sun: Certification for field engineer III (PE-3)
 Sun: System Administrator for Sun Cluster 3.2.
Customer and Projects:
Client: Mattel Inc.
Location: Phoenix, Arizona
Duration: May 2012 to Present.
Role: Storage Tower Lead
Brief Description:
 Managing and leading an 8 member team responsible for administration, up gradation, migration,
configuration and performance monitoring of Netapp Storage Technologies, EMC Storage Technologies,
and Brocade SAN Switches.
 Responsible for incident management, problem management, change management, Knowledge
management, capacity and configuration management.
 Point of escalation in troubleshooting the complex technical issues in analyzing the root cause of storage
issues and providing solutions.
 Maintaining contact with customers on a daily basis ensuring high level of customer satisfaction.
 Constructive mentor and lead with a consultative posture and a successful track record of building and
developing a strong team as well as fostering vibrant work environment.
 Working extensively on FAS 3200 Series, FAS6000 Series and FAS 3000 Series Netapp Arrays and EMC
VMAX, VNX and Clarion arrays.
 Netapp Storage administration includes the following:
1. Create Aggregates, volumes and QTrees and work on aggregate and volume space management
2. Day to day storage allocation and reclaims using NFS, CIFS and FCP Protocol.
3. Configure and perform Snapshot and Snaprestore management.
4. Configure and perform Snapmirror management for disaster recovery.
5. Day to day performance issues and troubleshooting.
6. Configure and perform data de-duplication.
7. Check warning and alerts and maintain Netapp filers using Netapp DFM tool.
8. Involved in configuration and management of Netapp network management.
9. Work on Data Ontap upgradation, motherboard and other firmware up gradation when required.
10. On daily basis review logs to identify any failures or issues in the storage boxes.
11. Vendor Management for part failures and replacement.
12. Capacity Management.

3. .
Customer: Intel Corporation
Duration: September 2011 to April 2012
Role: Project Lead for EMC Control Center Project
Location: CA, USA.
Brief Description:
 Installation and configuration of EMC software: EMC Control Center for Asia, Europe and US region.
 Discovered all Storage Arrays, ESX Servers, VMware, Physical Servers and Switches under ECC .
 Up gradation of ECC to bundle 11
 Maintenance and daily report generation using ECC Storage Scope.
Customer: Northwestern Mutual
Duration: January 2010 to August 2011
Role: System Administrator
Location: WI, USA.
Brief Description:
 Provide daily administration and support. Responsible for incident management, problem management,
change management, Knowledge management, capacity and configuration management.
 Working on installation, up gradation, migration, configuration and performance monitoring of Netapp
Storages
 Working on day today storage requests and project management.
 Managing file access on NetApp systems for NFS and CIFS protocols.
 Managing the iSCSI and FCP protocols for NetApp SAN environments.
 Working extensively on Netapp FAS 6000 series, FAS 3000 Series, FAS 900 Series.
 Configure, perform and maintain Netapp active/active cluster configuration.
 Create Aggregates, volumes and QTrees and work on aggregate and volume space management
And QTrees quota Management
 Perform capacity planning, workload modelling, and prediction.
 Configure and perform Snapshot and Snaprestore management.
 Configure and perform Snapmirror and snapvault management using DFM and DPM tool.
 Configure and perform data de-duplication on filers.
 Configure and manage Netapp Vfilers in production environment.
 Troubleshoot warning and alerts and maintain Netapp filers using DFM and DPM (Operations Manager)
tool.
 Involved in configuration and management of Netapp network management.
 Work on Data Ontap up gradation, motherboard and other firmware up gradation when required.
 On daily basis review logs to identify any failures or issues in the storage boxes
Role as Project Engineer:
Duration: Between October 2008 and January2010
Customer: Vodafone
Role: Installation and Configuration
Brief Description:
 Implemented and configured Clariion CX 3-20, CX 3-40, CX 3-80 models with HP-UX hosts and brocade
switches.

4.  Did Dial Home configuration for remote assistance
Customer: Bharti
Role: Installation and Configuration
Brief Description:
 Implemented and configured Clariion CX 3-20, CX 3-40, CX 3-80 models with HP-UX hosts and brocade
switches.
 Did Dial Home configuration for remote assistance
Customer: BSNL (CDR project)
Role: Installation and Configuration
Brief Description:
 Installed EMC DMX3 Storages and added Bin file
 Configured zoning using Brocade Silkworm 48000 Directors.
 Also installed Sun Cluster 3.2 on Sun Servers and Storages.
Customer: SmartTrust
Role: Installation and Configuration
Brief Description:
 Installed and configured Veritas Storage Foundation 5.X
 Installed and configured Veritas cluster 5
 Added Sun Servers, Sun Storages and EMC Clariion storages in existing Veritas Cluster setup.
 Configured and modified existing Service Groups.
 Administered Resources and Agents.
Customer: Lexmark
Role: Installation and Configuration
Brief Description:
 Installed and configured Netapp storage FAS 3020 in cluster environment.
 Configured Aggregates, Volumes and Qtrees
 Configured snapshots, snapmirror and snapvault for the environment.
Customer: Infosys
Role: Installation and Configuration
Brief Description:
 Installed and configured Netapp storage FAS 3020 in cluster environment.
 Added new Disk Shelves to existing setup
 Worked on Disk and Aggregate management.
 Configured Volumes and Qtrees
 Configured NFS and CIFS file system.
Customer: Reliance
Role: Installation and Configuration
Brief Description:
 Installed and configured Veritas Storage Foundation 5.X

5.  Migrated Veritas Cluster from DAS to SAN using Brocade switches.
 Added of new Sun Servers and storage in existing VCS setup.
Customer: Genpact
Role: Installation and Configuration
Brief Description:
 Installed and configured Netapp storage FAS 3020 in cluster environment.
 Configured Aggregates, Volumes and Qtrees
Customer: DGCIS
Role: Installation and Configuration
Brief Description:
 Installed and configured Sun M4000 servers, T2000 servers, Storage 6140.
 Installed and configured Sun Cluster 3.2. on Sun M4000 servers
 Installed and configured FAS 270c
Customer: ABP
Role: Installation and Configuration
Brief Description:
 Installed and configured Master, Media and Client configuration using Veritas Netbackup 6.5.
 Installed and configured SAN Media server.
 Worked on policy configuration and daily backup scheduling
Customer: SCB
Role: Installation and Configuration
Brief Description:
 Installed and configured Hitachi AMS200, AMS500
 Added new disk shelves and upgraded AMS200 and AMS500 storages.
Customer: HPCL
Role: Installation and Configuration
Brief Description:
 Installed and configured SAN Backup configuration using Veritas Netbackup 6.5
 Configured policies and schedules for the entire backup environment of the client.
Customer: Ericsson India Limited
Role: Primary Engineer for Wipro East
Brief Description:
 As primary engineer for Ericsson, maintained and did troubleshooting for issues in Sun servers and
storages in different Ericsson projects like BSNL, Bharti, Aircell, Telephone Bhaban etc.
 Did extensive documentation for different Ericsson India projects.
Customer: ITC Data Centre, ITC Limited.
Duration: September 2006 to October 2008

6. Role: System Administrator.
Brief Description:
 Installed , upgraded and maintained SUN servers like Sun Fire 12k, Sun Ultra E10k, E4500,E450,V890 etc
 Provided daily administration and support. Responsible for incident management, problem management,
change management, Knowledge management, capacity and configuration management.
 Worked on day today storage requests and project management.
 Configured and maintained Sun storages like T3, D1000, Sun 6540 storage, Sun storage 3310 etc.
 Configured and maintained Sun Cluster 3.2 between V890 servers.
 Worked actively on Veritas VxVM and filesystem.
 On daily basis reviewed logs to identify any failures in the servers and storages.
Achievements:
 Received appreciation mails from Indian customers ITC, NIIT, Ericsson, Siemens, Family Credit, NSN,
Bhutan Telecom, Vodafone etc. and US clients Mattel Inc, Intel Corp and Northwestern Mutual.
 Conducted trainings on Sun storages, Netapp Storages, Sun Mid-range servers and Veritas Volume
Manager in Wipro RO. Delivered trainings on Solaris 10 to Ericsson engineers and engineers at Rourkela
Steel Plant.
 Won special performance award from Wipro Limited.
Education:
 B-Tech in Electronics and Communication (2002 – 2006) from Durgapur Institute of Advanced Technology
and Management. Scored an average of 80% marks.
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