Quantum Education Group Qe group international prospectus 2013 2014

Hotel & Tourism Management
INTERNATIONAL PROSPECTUS 2013/14

Huia i toi
“Knowledge is treasure”
Welcome to Quantum Education Group
You’ve come to the right place. We are one of New
Zealand’s leading education providers and one of the most
innovative. For more than 20 years, we have successfully
trained thousands of people from New Zealand and around
the world.
Quantum Education Group is well-known for the excellence
of our academic programmes, our high training standards
and our friendly learning environments. Many students
enrol through the recommendation of others.
Quantum Education Group is a group of private training
providers, which are recognised and accredited by the New
Zealand Qualifications Authority (NZQA).
Our boutique campuses are modern and specialised.
At different locations, you can study for diplomas,
certificates, university pathways and internationally
recognised qualifications. Our courses include business,
hotel management, tourism management, culinary arts,
professional counselling and English language.
Studying with QE Group, you can expect to receive the best
tuition and support from our dedicated team of tutors, chefs
and support staff who really want you to be successful.
We warmly welcome you to join us for a unique learning
experience in one of the most beautiful corners of the world!
JANET DALBY
General Manager
QUANTUM EDUCATION GROUP

4 Affiliations
5 Student Testimonials
7 New Zealand
8 Study Locations & Campuses
10 Business
12 Hotel Management
14 Tourism Management
16 Culinary Arts
18 Professional Counselling
20 English Language
23 Job Support
24 Student Support & Activities
26 Important Information
28 How to Enrol
Contents

Quantum Education Group has
partnerships and relationships with
leading industry players from all
around the globe.
Through our links with internationally renowned organisations
such as the Confederation of Tourism & Hospitality (CTH), Virgin
Atlantic, London City & Guilds and Service IQ, Microsoft and
CompTIA, we are able to offer unique programmes combining
NZQA accredited diplomas and certificates with globally recognized
qualifications.
Via these partnerships, our courses can offer articulation of many
universities all over the world. Quantum Education Group also has
articulation agreements in place with other universities, giving
graduates a range of opportunities to further their education at
degree level and beyond.
Affiliations
4

At Quantum Education, we
welcome students from New
Zealand and from all around the
world. Here is what a few of our
previous and current students say
about their experience.
Student Testimonials
5
“The chefs at the Culinary
Institute are passionate tutors
that led me to who I am
today. The school has one-
to-one training dedicated to
the hospitality industry, it is
inspirational.”
Karen (Japan)
The Culinary Institute of New Zealand
“It’s amazing how many
cultures you can meet and how
many things you can learn
when studying abroad!”
Maria (Russia)
Quantum Institute of Tourism
& Hospitality
"With the best tutors and an
excellent environment, this
study provides an opportunity
in developing personal insight,
knowledge and a means of
responding to others and
providing them with ways
to explore, clarify and work
towards living a life that
is more fulfilling, positive,
gratifying and resourceful.”
Deepika (Fiji)
New Zealand Institute of
Professional Counselling
“Quantum Education has highly-
skilled staff who helped me
to improve my English. They
are able to help anyone at any
level of English, in a friendly,
comfortable and modern school.
You will enjoy studying at
Quantum Education!”
Pedro (Brazil)
Quantum Institute of English
“My studies involved practical
elements so I got a lot of
exposure to the industry
which was great.”
Tushar (India)
Quantum Institute of Business & ICT

The pleasant climate makes it a haven for many outdoor activities.
With a population of just over 4 million, and the last landmass
to be discovered, New Zealand is one of the youngest and least
crowded countries on earth.
The country is famous for its clean, green scenery, extreme sports,
its indigenous Maori culture, the iconic national rugby team ‘All
Blacks’, being the filming location for Hollywood classics such as
‘Lord of the Rings’ and so much more. Throughout the world, New
Zealanders have a reputation for being honest, friendly, relaxed
and welcoming. Combined with New Zealand’s high standard of
education, you will find that this is a great place to study.
‘Kia ora!’ is a greeting from the native Maori people that
literally means ‘Live on!’ Why study in New Zealand? Because
it is a country where you can feel alive!
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New Zealand
Your study destination
New Zealand is famous for
its breathtaking scenery and
geographical diversity, from
bubbling volcanoes to creaking
glaciers and virgin rainforests.

Study Locations
Campuses
8
QUANTUM INSTITUTE OF ENGLISH
QUANTUM INSTITUTE OF BUSINESS & ICT
QUANTUM INSTITUTE OF TOURISM & HOSPITALITY
NEW ZEALAND INSTITUTE OF PROFESSIONAL COUNSELLING
3 Wakefield Street,
Central Auckland
Auckland is New Zealand’s largest city and the country’s
commercial and cultural centre. Enjoy excellent
shopping, restaurants, nightlife and sporting activities in
our ‘City of Sails’. Auckland has consistently been rated
among the top 5 cities in the world with the best quality
of life, and it is easy to see why. Due to Auckland’s
distinct location, you are never more than half an hour
from the coast, stunning beaches, holiday islands and
dense rainforest.
Quantum Institute of English, Quantum Institute
of Business & ICT, Quantum Institute of Tourism &
Hospitality and the New Zealand Institute of Professional
Counselling are based in the heart of Auckland, around
the corner from popular Queen Street with its many
shops, cinemas, cafés and restaurants. The Sky Tower,
Auckland’s 382m high iconic landmark, is only a
5-minute walk away.
Our campus stretches over the top floors of Quantum
Education Tower, and is equipped with spacious
classrooms, computer labs, resource library, activities
room and a comfortable student lounge with kitchen
facilities and internet. There are numerous cafés nearby
where students can meet with new friends after class.
Auckland

The Bay of Islands is located in subtropical Northland, New
Zealand’s northernmost region that is well known for its history,
natural beauty and mild climate. With 144 bays and islands, the
Bay of Islands is one of New Zealand’s most breathtaking holiday
destinations. The Bay provides an endless amount of water sports
activities, from diving to snorkelling, sailing or swimming with
dolphins. Only a 3 hour drive or a 45 minute flight from Auckland
City, the area provides a safe, clean and friendly environment for
students.
Our culinary school is located in Kerikeri, a charming artist’s town
in the Bay of Islands. The area is well-known for its orchards,
galleries, restaurants, wineries and gourmet food producers.
The Culinary Institute of New Zealand has strong links with the
local hospitality industry, and there are a lot of seasonal work
opportunities. Situated in a beautiful building surrounded by
extensive gardens, our campus features classrooms, a fully-
equipped kitchen and a commercial in-house restaurant. With its
rural location, having your own transport is highly recommended
when studying in Kerikeri.
Bay of Islands
THE CULINARY INSTITUTE OF NEW ZEALAND
243 Waipapa Road,
Kerikeri

The global business world offers exciting
careers in diverse industries such as
accounting, banking, finance, marketing,
IT and management.
The New Zealand Diploma in Business is a nationally recognised,
broadly based business qualification which will help you move into
a wide range of business sectors. It can also provide entry to degree
level studies in accounting, banking, finance or management, and
is recognised by a number of professional bodies and universities.
You study right in the heart of Auckland CBD, the country’s
economic capital and largest commercial centre. Most major
international corporations, financial and business services are
located here.
NZDipBus Core Modules
The six core prescriptions give students a thorough introduction
to the world of business. You gain valuable knowledge of the
fundamental concepts of marketing, business communication,
commercial law, business computing, economics, organisations
and management.
NZDipBus Specialised Modules
In addition to the core modules, students further expand their
skills and knowledge through six specialised papers in applied
management, leadership, operations management, human
resource management, strategic planning for small business and
employment relations. The specialised modules offered throughout
the year may vary depending on student numbers and demand.
Workshops
Your learning is further enhanced with the inclusion of practical
workshops and seminars. All sessions are very interactive, and
students work in groups on case studies or projects.
Guest speakers from the industry are invited to give presentations
to encourage industry relevancy. Depending on the module,
practical components such as industry field trips or project-based
visits may be organised.
Business
Auckland,NZ
10

COURSE DURATION ENTRY REQUIREMENTS
New Zealand Diploma in Business
(NZDipBus) (level 6)
Qualifications:
New Zealand Diploma in Business (Level 6)
NZIM Diploma in Management (Level 5)
2 academic years
An IELTS score of at least 6.0 (Academic), with no individual band lower than
5.5
Secondary School Certificate (please see p.26 for required pass rates)
11
NZIM Diploma in Management
The New Zealand Institute of Management (NZIM) is New
Zealand’s professional body for managers. Students completing
the NZDipBus with Quantum will also be awarded the NZIM
Diploma in Management.
Practical Workshops & Guest Lectures
workshops and seminars. All sessions are very interactive, and
students work in groups on case studies or projects. Guest speakers
and experts from the industry are invited to give presentations to
encourage industry relevancy. Depending on the module, practical
components such as industry field trips or project-based visits may
be organised.
Quantum Education has articulation agreements in place with a
few selected providers around New Zealand, providing business
graduates with pathways into higher studies.
Accounting • Banking • Finance • Communications • Employment Relations • Human Resources • Project Management •
Sales and Marketing • Office Management • Training and Development • Small Business Owner
Career Opportunities

Our unique programmes are offered in
cooperation with the Confederation of Tourism &
Hospitality. Hospitality employers are looking for
professionals with versatile leadership skills. A
CTH qualification prepares you for an incredible
variety of careers in the global hospitality
industry.
Although designed as a 2-year programme, each
academic year finishes with a qualification in its
own right, giving you the option to completing
your studies with a recognised qualification
either after one or two years. We also offer direct
entry into the second year for students with the
relevant pre-requisites. For each year, students
gain a New Zealand and a British qualification.
You study right in the heart of Auckland - the
country’s major tourist centre. We can also
assist you with finding a work placement with
an international hotel, restaurant or hospitality-
based business.
Confederation of Tourism & Hospitality
(CTH)
The syllabus has been carefully developed by
the Confederation of Tourism & Hospitality
(CTH). CTH was established in 1982 to provide
recognised standards of management training
appropriate to the needs of the hospitality
and tourism industries. The qualifications are
endorsed by the Institute of Hospitality, the
world’s leading membership body for managers
in the hospitality, leisure and tourism industries.
Students can be confident that gaining a CTH
qualification is an excellent start for a promising
career. Over 7000 students across the world study
CTH qualifications every year.
Hotel Management
Year 1
The first year aims to provide students with a broad understanding of the operational
aspects of the international hospitality industry, and a knowledge of the underlying
principles involved. Modules such as housekeeping, food and beverage operations, food
hygiene, health and safety, finance, and customer service management are covered
during the first year.
Year 2
During your second year, you will gain an understanding of the managerial, decision
making and leadership aspects of the international hotel industry. The advanced
diploma is also designed to develop independent research and study skills which will
be required when working at senior managerial level in the industry. Modules such as
facilities management, food and beverage management, strategic management and
human resource management are covered during the second year.
A career in hotel
management in the 21st
century offers fantastic
opportunities in an ever-
growing and exciting industry.

Diploma in Hotel Management (Level 5) -
Year 1
1 academic year
An IELTS score of at least 5.5 (Academic), with no individual band lower
than 5.0
High School Certificate or equivalent
Diploma in Advanced Hotel Management
(Level 6) - year 2
1 academic year
An IELTS score of at least 6.0 (Academic), with no individual band lower
than 5.5
CTH Diploma in Hotel Management or equivalent qualification and/or
industry experience
13
workshops. Guest speakers and experts from the industry are
invited to give presentations to encourage industry relevancy.
Depending on the module, practical components such as
industry field trips or project-based visits may be organised.
Pathways
We are currently in the process of getting a third year (Level 7)
qualification accredited to enable interested students to further
their studies at Degree Level.
Alternatively, CTH also has articulation agreements with a
number of universities around the world, giving graduates
further options of completing their Bachelor’s Degree in another
exciting location, such as Glion and Les Roches Hospitality
Management Schools (Switzerland), Hotel School Sydney
(Australia), Bournemouth University (UK), Skyline University
College (United Arab Emirates) and many more.
Front Office • Food and Beverage • Housekeeping • Sales and Marketing • Functions Manager • Events Coordinator •
Backpacker, Hostel or Lodging Manager • Cruise Ship Industry • Catering Industry • Café and Restaurant Manager

Tourism Management
In the last three decades
the travel and tourism
sector has been one of
the world’s fastest growing
industries.
The sector will continue to grow, offering
a huge range of career opportunities
worldwide, requiring a range of skills and
knowledge. With 2 million tourists visiting
every year, New Zealand is one of the
smartest choices for tourism training.
Our unique programmes are offered in
cooperation with the Confederation of
Tourism & Hospitality. A CTH qualification
offers a perfect stepping-stone into this
dynamic and exciting industry, and a
strong foundation for career success.
Although designed as a 2-year programme,
each academic year finishes with a
qualification in its own right, giving you
the option to completing your studies with
a recognised qualification either after one
or two years. We also offer direct entry
into the second year for students with
the relevant pre-requisites. For each year,
students gain a New Zealand and a British
qualification.
You study right in the heart of Auckland
- the country’s major tourist centre. We
can also assist you with finding a work
placement within the industry.
Confederation of Tourism &
Hospitality (CTH)
The syllabus has been carefully developed
by the Confederation of Tourism &
Hospitality (CTH). CTH was established
in 1982 to provide recognised standards
of management training appropriate to
the needs of the hospitality and tourism
industries. The qualifications are endorsed by the Institute of Hospitality, the world’s leading
membership body for managers in the hospitality, leisure and tourism industries. Students can
be confident that gaining a CTH qualification is an excellent start for a promising career. Over
7000 students across the world study CTH qualifications every year.
Your learning is further enhanced with the inclusion of practical workshops. Guest speakers
and experts from the industry are invited to give presentations to encourage industry
relevancy. Depending on the module, practical components such as industry field trips or
project-based visits may be organised.
Virgin Atlantic/GTMC Fares and Ticketing (VA1)
Quantum is the only authorised provider in New Zealand for Virgin Atlantic/GTMC fares
and ticketing training. Tourism students have the option of completing this internationally
recognised qualification as part of their course. VA1 provides thorough training in the
practical skills involved in the planning, quoting and booking of air travel.
Year 2
During your second year, you will gain an understanding of the managerial, decision making and
leadership aspects of the international tourism industry. The advanced diploma is also designed
to develop independent research and study skills which will be required when working at senior
managerial level in the industry. Modules such as tour operations, strategic management,
human resource management, sustainable tourism and destination management are covered
during the second year.
Year 1
The first year aims to provide students with a broad understanding of the operational
aspects of the international tourism industry, and a knowledge of the underlying principles
involved. Modules such as travel geography, destination analysis, travel and tourism
operations, finance and customer service management are covered during the first year.

Diploma in TOURISM Management (Level 5) - Year 1 1 academic year
An IELTS score of at least 5.5 (Academic), with no individual band
lower than 5.0
High School Certificate or equivalent
Diploma in Advanced TOURISM Management
(Level 6) - Year 2
1 academic year
An IELTS score of at least 6.0 (Academic), with no individual band
lower than 5.5
CTH Diploma in Tourism Management or equivalent qualification
and/or industry experience
Computerised Reservation Systems (CRS)
To round off the training, students also have the option to complete
a Galileo Computer Reservation Systems Certificate. Galileo is one
of the world’s leading computerised reservations systems used by
the travel industry. Other systems are available upon request.
Pathways
We are currently in the process of getting a third year (Level 7)
qualification accredited to enable interested students to further
their studies at Degree Level.
Alternatively, CTH also has articulation agreements with a number
of universities around the world, giving graduates further options
of completing their Bachelor’s Degree in another exciting location,
such as Griffith University (Australia), University of Northampton
(UK), Skyline University College (United Arab Emirates), Sunway
University College (Malaysia) and many more.
15
Airlines • Ticketing Consultant • Tour Operators • Booking Agent • Customer Service • Travel Consultant •
Telephone Reservations • Sales and Marketing • Tour Coordinator • Tour Guide • Tourism Operations •
Outdoor Recreation Guide • Visitor Information

16
High quality New Zealand trained
chefs are in demand worldwide.
Culinary is a growth industry, it is dynamic, creative, exciting and alive
with action. Our award-winning school trains you to be among the
best and have great fun while doing it.
Founded in 2001, The Culinary Institute of New Zealand specialises in
professional chef and associated hospitality training. We are proud
of our reputation as a ‘Centre of Excellence’, and our award-winning
tutors are some of the best chefs in the industry. Our core philosophies
are ‘modern food styles’ and training that simulates real kitchens.
Every year our students take away numerous awards from the New
Zealand Culinary Fare competition. Some of our past students have
been representing New Zealand in international competitions abroad,
and one of our graduates is even appearing in her own cooking show
on NZ television. We also maintain a popular commercial in-house
restaurant and have strong links with the region’s hospitality industry,
giving students the opportunity to gain practical work experience and
find out exactly how hot it is in the kitchen!
Our boutique school offers very personalised training in small classes.
Based in Kerikeri in New Zealand’s stunning Bay of Islands, the
Culinary Institute is surrounded by some of the most beautiful and
historic places in the country. Only 3 hours north of Auckland, the area
provides a safe, clean and friendly environment for students.
Culinary Arts

National Certificates
The Level 3 component of our programmes has been designed
to give you a complete foundation in professional cookery
as well as food and beverage service. Students will gain all
the skills required for cooking food dishes and working with
the main ingredients in a commercial kitchen, using a range
of preparation techniques, cooking methods and finishing
techniques. Level 4 provides training in complex cookery
skills to enable successful students to enter the industry
above junior level. The Level 4 qualification is the highest
qualification for professional cookery obtainable in New
Zealand.
City & Guilds Qualifications
In addition to the national certificates, all of our culinary
programmes include City & Guilds qualifications which are
well-respected and recognized in over 100 countries around
the globe. Founded in 1878, the City & Guilds Group is the
UK’s leading vocational awarding organisation, awarding 1.8
million certificates every year.
Professional Chef Training (Level 4)
Qualifications:
National Certificate in Hospitality (Basic Cookery) (Level 3)
National Certificate in Hospitality (Food & Beverage Service) (Level 3)
National Certificate in Hospitality (Professional Cookery) (Level 4)
City & Guilds Certificate in Food Preparation & Culinary Arts
City & Guilds Diploma in Food Preparation & Culinary Arts
2 academic years
An IELTS score of at least 5.5 (Academic), with no
individual band lower than 5.0
17
Kitchen Assistant • Junior Chef • Commis Chef • Chef de Partie • Cook • Caterer • Bakery Work • Pastry Work •
Private Chef • Banqueting Chef • Cooking School Instructor

Counselling is a growing
profession in New
Zealand and around
the world.
It is a rewarding experience working with
individuals or groups to change cognitions
and behaviours and to assist them in healing
their emotional, psychological and spiritual
concerns.
Embarking on a counselling course is likely
to transform how you think and express
yourself. It is a commitment to self-
improvement as well as a commitment to
engaging in good quality relationships with
others.
The New Zealand Institute of Professional
Counselling (NZIPC) is New Zealand’s
leading provider of counselling training. The
Diploma of Professional Counselling provides
students with the necessary skills to become
an effective counsellor. The standard of our
counsellor education is exceptionally high,
and all of the academic team are qualified
in behavioural science, psychotherapy or
another appropriate discipline.
Counselling Modalities
The diploma teaches a person-centred
approach which develops and uses the
‘core conditions’ of empathy, congruence
and unconditional positive regard to
create a climate conductive to growth
and therapeutic change. The approach is
non-directive and collaborative, building a
therapeutic relationship between client and
counsellor. The client self directs – which has led to the term ‘person-centred’. The other
modalities you will be learning in this diploma course are behavioural, gestalt, cognitive-
behavioural, and solution focused techniques.
Workshops & Industry Visits
What makes the programme unique is that it includes numerous practical components,
including face to face counselling, seminars, workshops and industry visits where students
get hands-on experience.
Vocational Practice
The purpose of the Vocational Practice is to assist you in bringing the knowledge of counselling
therapies and skills into practice by working with your clients face to face. Student counsellors
will need to complete 200 hours of face to face counselling. Clinical supervision is required
for every 10 counselling sessions and a maximum of 20 supervision sessions are included in
your course fees.
18
“I have worked as a Counselling Tutor for NZIPC since the
diploma was launched. I am very happy to be able to support
so many students and I feel like I am really making a positive
difference in the world. I have witnessed my students grow a
great deal both in their personal and professional development
during the diploma course. I am sure our team at NZIPC are
setting a benchmark of high quality education in New Zealand.”
Leesa Minton (Counselling Tutor)

COURSE DURATION ENTRY REQUIREMENT
Diploma of Professional Counselling (Level 6) 2 academic years
An IELTS score of at least 6.0 (Academic), with no
individual band lower than 5.5
Minimum age of 20
Police records for all countries lived in for >6 months
within the last 5 years
Personal Counselling
An important aspect of the course is that the student counsellor undertakes
their own personal counselling. For international students, the fees for
personal counselling are included in the course fees.
Pathways
NZIPC graduates of the Diploma in Professional Counselling are able to apply
for entry into the final year of the Bachelor of Counselling offered through
Wellington Institute of Technology (WelTec) and The Bethlehem Tertiary
Institute in New Zealand.
Short Courses
In addition to our diploma programme, we offer a range of short courses,
providing an opportunity to develop more specific skills and knowledge in
areas such as case management, counselling therapies or cognitive behaviour
therapy.
19
New Zealand Institute of
Professional counsellors can work in a range of organisations, including Child, Youth and Family Services • Public
Health Organisations • Clinics • Hospitals • Schools • Tertiary Institutions • Non-governmental Organisations •
Charities • Addiction Agencies • Trauma and Abuse Agencies

English has become one of the
most widespread languages
around the globe.
It is the dominant language of international business, diplomacy,
aviation and tourism, and the most commonly used medium for
news and information.
At Quantum Institute of English, we offer English language
training for all levels and durations. We specialise in general
English, IELTS preparation, as well as English for the job market,
aviation, tourism and hospitality. It is also an ideal option if you
need to improve or refresh your English before your tertiary
studies with us commence.
You can start all year round on any Monday, and tuition is in small
classes. Our students come from different countries all around
the globe. We have a team of multi-lingual support staff and we
arrange regular fun activities to show you what New Zealand has
to offer, whilst helping you to make friends and take in the ‘Kiwi’
experience.
Upon arrival you will need to complete our placement test, which
assesses your current English skills to allow us to determine the
appropriate class for you.
General English/IELTS Preparation
This course is our most popular English language course as it
offers a range of flexibility which caters for many different levels,
durations of study and budgets. The courses focus on the four core
components of language training; reading, writing, speaking and
listening, while building up vocabulary. We offer up to four levels:
elementary, pre-intermediate, intermediate, upper-intermediate.
The courses include 25 hours per week with 20 hours classroom-
based learning, as well as 5 hours of independent workbook
study practice. If you wish to progress to the next level we would
recommend that you allow at least 8 to 12 weeks of study.
Part-time options are offered for students looking to study English
for only 15 hours per week.
English Language
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“I chose Quantum
because I like the
personalized style of
teaching.”
Fahad (Saudi Arabia)

Academic English/IELTS Preparation
This course is aimed at international students planning
to take further study at a university or polytechnic in an
English speaking country. This course focuses on IELTS
preparation, writing skills and study skills.
Aviation English Add-on
This add-on can be booked in conjunction with General
English. It is aimed at pilots planning to convert their
overseas licence in New Zealand, or students interested
in becoming a pilot, who are required to improve their
Aviation industry-specific vocabulary. Students join
General English for their tutor-based studies, and will be
working with the ‘Aviation English for ICAO Compliance’
workbook during their self-studies.
COURSE DURATION DATES ENTRY REQUIREMENTS
General English/IELTS Preparation
Full-Time: 25 hours per week
Part-Time: 15 hours per week
From 1 week
Any
Monday
Open Entry
Academic English/IELTS Preparation From 1 week
Any
Monday
Upper-Intermediate English level is required. Students must
sit an internal placement exam
aviation english add-on
Any
Monday
Pre-Intermediate English level is required. Students must sit
an internal placement exam
21

At Quantum Education, we realise
how important practical experience
is both during and after the course.
Most of our study programmes include specific practical features
such as work experience, industry seminars, practical components
and job support. Our team will support students who are seeking
part-time jobs or work experience while studying, as well as
employment upon completion of their course.
At our international campus in Auckland, a wide range of
workshops is offered in order to ensure our students have all the
support they need, including:
• Curriculum Vitae (CV) preparation
• Job application assistance
• Interview techniques and preparation
• Hospitality training
At the Culinary Institute of New Zealand, in addition to theory and
kitchen training, participation in various hospitality events will give
students practical experience in the workplace.
The workshops offered throughout the year may vary depending
on student numbers and demand.
Quantum Education Group is also actively developing industry
partnerships which allow us to invite various organisations to
present to the students both at the international campus as well
as on location.
Job Support
23
“I’ve had the opportunity to gain valuable work
experience at a Government Department in Auckland.
Getting practical skills in the workplace has added depth
to my theoretical studies, and looks great on my CV!”
Tharanga (Sri Lanka),
Quantum Institute of Business & ICT
Quantum had been able to secure a prestigious work experience
placement for business student Tharanga at the office of one of New
Zealand’s Members of Parliament (MP) in Central Auckland, where he
has been gaining a wide range of skills around business administration,
while strengthening relationships and networking, thus increasing his
career opportunities upon completion of his qualification.

“My homestay family made me feel very
welcome in New Zealand.”
Na’im (Malaysia) with his homestay - the Rouse family
Student Support in
New Zealand
We want to make sure that you get the most out of your studies
and time in New Zealand, and help you experience New Zealand
as it should be: the friendly people, stunning scenery, and exciting
adventures! We have a dedicated International Department with
friendly support staff to assist you to transition easily into our
schools and the ‘kiwi’ lifestyle. You will be assigned a pastoral care
officer who will be able to provide you with immediate advice or
help. Students can also ring our 24-hour pastoral care number for
all pastoral care matters and support. Our aim is to make it as easy
as possible for you to gain your qualifications and enjoy your study
abroad experience in New Zealand.
Orientation
On your first day, you will be welcomed by our staff, and get to know
our students, the campus and surrounding areas. You will receive
our welcome pack with lots of goodies and valuable information
regarding all aspects of life in New Zealand, including details on
emergency services, health and wellbeing, safety, driving, banking,
and other general facts to help you settle in.
Accommodation
Homestay
Homestay gives you the opportunity to live with a host family in
New Zealand.
Living in a homestay gives you the chance to ‘live as a Kiwi’ and
to practice your English. It may also help your parents feel more
comfortable given that all your needs will be looked after in a family
environment. Please note that the homestay situation may be quite
different from what you have experienced in your home, so it pays to
come with an open mind.
Quantum can arrange homestay accommodation for students
studying at the Culinary Institute in Kerikeri. All homestay families
and homes have been carefully selected and vetted for suitability.
Students will have their own fully furnished room and will receive
2-3 meals per day. Internet, telephone and transportation costs are
not included.
For students studying in Auckland, homestay is arranged through the
professional homestay agency Host Families New Zealand. Quantum
can put students in touch with the homestay agency directly in order
for you to arrange the booking.
The cost of homestay ranges from NZ$180-$230.00 per week
depending on the study location and meal option selected. An
accommodation placement fee of NZ$200.00 ($205.00 with HFNZ)
applies.
Aranga Backpackers Lodge (Kerikeri)
Aranga Backpackers Lodge is surrounded by lush native bush and
set beside the beautiful Kerikeri River with only a 5 min walk to the
Kerikeri Town centre. They offer a variety of rooms for extended stays
with excellent facilities including a communal kitchen, lounge, TV room,
wireless internet and internet kiosks and a phone system that makes
calling home easy.
24
Student Services
Activities

This accommodation is a great way to meet friends and be
surrounded by people while studying at the Culinary Institute
of New Zealand. For more information on staying at Aranga,
visit www.aranga.co.nz.
Rental
Renting is a popular option among students - this is when
a student rents a house by themselves or with other people.
Depending on the study location, average costs vary between
NZ$80-$150 for a room in a shared apartment/house or $180-
$350 for your own apartment/house, plus utility expenses.
Students can request homestay for 1-2 weeks when they
first arrive to give them the opportunity to search for a flat.
A landlord will normally request a bond (1-4 weeks of rent)
as security, and then 1-2 weeks rent in advance. If rented via
an agency, there may also be an agency fee to pay. For more
information about renting houses in New Zealand, please
contact the New Zealand Tenancy Services - www.dbh.govt.nz.
For many students, staying at a hotel, hostel or homestay during
the first weeks is a popular option, as it gives new students
plenty of time to get settled and then look for a place to rent.
For more information on these and other accommodation
options, please visit our website under www.qegroup.co.nz/
accommodation/.
Activities
During your stay in New Zealand with us, you will be encouraged to take
part in the many social and cultural activities that are organised, or that
are available in your local area to gain the most out of your New Zealand
experience. We will arrange activities as diverse as sports days, sightseeing
or nights out. Attendance is not compulsory but highly recommended to
encourage building friendships and trying something new. Activities vary
depending on your study location but may include:
• Surfing, fishing and diving
• Water sports of all kinds
• Dolphin and whale watching
• Bush walking and mountain climbing
• Sky diving & bungee jumping
• Horse riding
• Historical and cultural sites
• Museums and art galleries
• Snowboarding and skiing
• Jet boating
• Movies
• Shared lunches
• Social nights
• ...and much more!

Accident Insurance
The Accident Compensation Corporation provides
accident insurance for all New Zealand citizens, residents
and temporary visitors to New Zealand, but you may still
be liable for all other medical and related costs. Further
information can be viewed on the ACC website at www.
acc.co.nz.
Accredited Courses
All of QE Group’s study programmes are approved and
accredited by external examination bodies.
Accredited Providers
QE Group is a group of private training providers; our
institutions in New Zealand are divisions of Quantum
Education Group Ltd (NZQA provider code 8441) and
Quantum Education Group QT Ltd (NZQA provider code
8740), which are both recognised and accredited by the
New Zealand Qualifications Authority (NZQA). Further
details as well as a copy of our latest NZQA external
evaluation and review (EER) report are available at www.
nzqa.govt.nz.
Attendance
In accordance with the Code of Practice and as a
requirement for student visas, QE Group will monitor
student attendance. Students must attend their course
at all times, unless they have genuine reasons and
evidence for their absence, failure to do so may result
in withdrawal from your course. Students who fail
to satisfy visa conditions relating to attendance or
academic performance are reported to the New Zealand
Immigration Service.
Code
QE Group has agreed to observe and be bound by the
Code of Practice for the Pastoral Care of International
Students. Copies of the Code are available from the
NZQA website at www.nzqa.govt.nz.
Complaints and Concerns
QE Group has a Student Concerns and Formal
Complaints Policy. A ﬂow chart summarising this
process is included on the QE Group website.
Support is available from the International Office, or
the International Education Appeal Authority (IEAA)
if a student feels their complaint has not been
addressed.
Course Duration
Course durations are either stated in weeks or
academic years. The duration of an academic year
varies between 8 to 12 months depending on the
course of study and the start date. Please enquire for
further information.
Credit Transfer
Credit transfer is a process whereby the granting of
credits gained in one programme is seen as being
equivalent or relevant to those required in another.
The credits may have been gained at QE Group
or through another accredited provider. Please
apply to the International Office for credit transfer
consideration.
Eligibility for Health Services
Most international students are not entitled to publicly
funded health services while in New Zealand. If you
receive medical treatment during your visit, you may
be liable for the full costs of that treatment. Full details
on entitlements to publicly-funded health services are
available through the Ministry of Health, and can be
viewed on their website at www.moh.govt.nz.
English Language Proficiency
Non-English speakers require a minimum IELTS level
specified for the relevant course of study. Alternative
evidence includes TOEFL, FCE, CAE or NSCEL, please
enquire for further details. Students must submit the
required English proficiency evidence as part of their
application. We reserve the right to internally assess
the student’s English level upon arrival at the school. If
this is found to be below that declared upon enrolment,
additional training will be offered at the student’s own
cost.
Entry Requirements
Please refer to the entry requirements specified for the
relevant course of study. For the NZDipBus, students are
required to hold a secondary school certificate meeting
the required minimum pass rates, please refer to our
website for full details: www.qegroup.co.nz/131/new-
zealand-diploma-in-business-level-6/
Fee Protection Policy
QE Group student fees are protected against default
of the education provider. For courses in New Zealand,
QE Group students’ fees will be paid initially into a
Public Trust account, and will be administered by
an independent trustee. Public Trust will pay fees to
QE Group in accordance with a payment schedule
authorised by the student. Please note that any course
extensions granted by QE Group are not covered by fee
protection. For full details on our Fee Protection Policy,
please visit our website.
Homestay Accommodation
QE Group sources and vets all homestay families in
Kerikeri, acting only as an introductory service between
students and the families. QE Group does not accept
any liability for incidences or issues arising between
homestay families and students. All payments are to be
made directly to the homestay family and not via the QE
Group. Students must give 10 days advanced notice of
their flight details, otherwise they may have to find an
alternate accommodation for the first 72 hours.
Homestay accommodation in Auckland is arranged
through homestay agency Host Families New Zealand
(HFNZ). Any homestay placement fees, airport pick-up
and weekly fees are to be arranged between the student
and the homestay agency.
Immigration
Full details of immigration requirements, advice on
rights to employment in New Zealand while studying,
and reporting requirements are available from
Immigration New Zealand, and can be viewed on their
website at www.immigration.govt.nz.
Important
Information for International Students
26

Important Information
You can find the Course Prospectus, Student Handbook,
Refund and Fee Protection Policy, Code of Practice, the
Declaration of Possible Conflicts of Interest, Student
Concern Form and Process and medical insurance
information on our website under www.qegroup.co.nz/
downloads/. Please contact us if you require any of these
documents to be sent to you.
Medical and Travel Insurance
International students must have appropriate and current
medical and travel insurance while studying in New
Zealand. You can organise this policy from home or apply
for a policy through QE Group. Evidence will be required
if a student has already arranged their own insurance,
which needs to meet the guidelines set out in the Code
of Practice.
Orientation
All students new to QE Group must attend an orientation
prior to starting their classes. This programme is designed
to introduce you to the relevant school and location, so
that you can better settle into your studies.
Pastoral Care
We have a dedicated team of student support staff to
assist students to transition easily into their studies
and living in New Zealand. Students will be assigned a
pastoral care officer who will be able to provide them with
immediate advice or help. Students can also ring our 24-
hour pastoral care number (0800 734 687) for all pastoral
care matters and support.
Payment of Fees
Upon successful application, students will receive
an invoice outlining the applicable tuition, resource,
insurance and other fees. All applicable fees must be paid
in full before the commencement of your programme. For
2-year programmes, payment can be done in instalments
per academic year. Non-payment of fees is regarded
seriously and QE Group will take steps to obtain the
required payment, including prohibiting students from
class, not releasing academic results, and referring unpaid
debts to a debt collection agency for recovery action.
Police Checks
Students enrolling on our counselling courses are required
to submit police certificates for all countries they have
resided in for more than 6 months during the last 5 years.
Privacy Act
The Privacy Act is designed to protect individual privacy
and restrict access to personal information, such as
information you give on application and enrolment.
QE Group follows the rules of the Privacy Act in all our
day-to-day activities, in relation to the collection, use
and disclosure of personal information, as well as in
relation to the right of students to access any personal
information we hold about those students.
Programme and Course Cancellation
Programmes may be cancelled or postponed at the
discretion of QE Group from time to time (including
during the academic year) for a variety of reasons,
including but not limited to lack of enrolments and
financial constraints. The content and configuration of
programmes and courses are subject to change from
time to time, including during the academic year, at the
discretion of QE Group.
Public Holidays
Please note that no classes are held on public holidays
and no compensation is given.
Recognition of Prior Learning
RPL is a process through which a student seeks
academic credit for relevant skills, knowledge or abilities
gained through formal or informal education, work or
life experience. Further information on QE Group’s RPL
policy can be obtained on request via the International
Office.
Religion
New Zealand is a very culturally aware country and as
such you will find most religions are well represented
here. Please contact the International Department for
religious information regarding facilities, social groups
and sessions in your area.
Student Visas
International students are required to have a valid
student visa during their stay in New Zealand for
courses over 3 months in duration. Once you have paid
the applicable fees for your programme of study, QE
Group will provide you with a payment receipt, which
will be required as part of your student visa application.
You can then apply for a student visa at your nearest
Immigration New Zealand Office. QE Group will
support current enrolled students in obtaining student
visa renewals if required. QE Group does not give
immigration or visa advice; please refer all enquiries to
Immigration New Zealand.
Withdrawal and Refund Policy
For details on our full Withdrawal and Refund Policy
visit our website under www.qegroup.co.nz/downloads/.
You must ensure that you have read, understood and
accepted this policy before applying to QE Group. If
a prospective overseas student is unable to obtain
a student visa and can submit written evidence of
this, programme fees will be refunded in full, less the
applicable administration fee.
Working while Studying
Students may apply to work part-time for up to 20 hours
per week on student visas during most courses. Please
contact Immigration New Zealand for full details.
Work Experience
QE Group encourages all of our students to gain work
experience in the field of their study to enhance learning
and gain valuable hands-on skills. QE Group has many
industry links and can assist students in finding paid
or un-paid work experience during their studies. Please
note that work placements are not guaranteed.
27
Note: This is the 5th edition of QE Group’s international course prospectus. Printed August 2013. The information in this publication
is correct at the time of printing. QE Group reserves the right to alter if necessary the information contained within this prospectus

Five Easy Steps to Enrol
Contact Us
We are here to help. Contact us today for further information
or advice on the right programme of study for you, or
regarding any questions about the application process.
Quantum Education Group
International Office
PO Box 13121
Tauranga 3141
New Zealand
Freephone: 0508 267 767 (within NZ)
Telephone: +64 7 571 2800
Fax: +64 7 578 1032
Email: info@qegroup.co.nz
www.qegroup.co.nz
Application
Complete the international application form and submit it to us by email or post, together with all the relevant
support documents. We will acknowledge the receipt of your application and let you know if anything is missing.
Pre-Arrival
Once your student visa has been granted, we will send you our welcome information with further details about
your first day at school.
Visa Application
You can then apply for your student visa via your nearest Immigration Service with your offer of place, payment
receipt and other documents required.
Payment of Fees
To accept the offer of place, you will need to pay the fees by the due date. When your fees have been received,
we will issue a confirmed offer of place and a payment receipt.
Offer of Place
If your application is successful, you will receive an offer of place and an invoice, outlining the applicable fees
for the course, as well as insurance and accommodation (if selected), along with the relevant payment details.
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