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Lean For Non Profits - Agenda and Activity Printouts
1. Lean Improvement for Nonprofits
8:00 Welcome & Introductions
8:30 United Way application process and showing improvement
9:15 ASQ Partnering with your organization
9:30 Break and Activity
9:45 Introduction to improvement
Introduction to Lean and Six Sigma
Value and Quality
Waste and the Toast Kaizen Video
10:00 The Improvement Approaches
7 kinds of waste and the Toast Kaizen video
5S standardization
12:00 Lunch & Breakout sessions
Volunteers, The Board , Outcomes/Quality, More Lean Discussion
1:00 Flowcharting to see your processes
Standard Work
Continuous flow and push/pull – what gets in the way?
2:15 Break
Facility layout and Arrangement
Problem solving – poka yoke, strength of actions
3:00 Examples of the tools at use and Putting it all together
Our Offering - Partnering with you on improvement projects
3:45 Closing and Evaluation
2. Special Appreciation to:
American Society for Quality – Milwaukee, WI
Lafayette Section 0917 – Robert Funk Chair
James Taylor – Executive Director
Jillian Miller- Indiana Nonprofit Resource Network Regional Director
Laura Carson – Finance and Community Impact Director
Amy Wood – Volunteer Associate
Rick Johnson
Dan Taylor
Wabash Valley Lean Network
Pete Wagner
3. Exercise #2 7 Kinds of Waste – Toast Video
Kaizen – Simple improvements from the people that do the work
Motion: Any movement of people – examples of walking, reaching, or searching
Waiting: Idle time when people wait for people, people wait for machines, or machines wait for people
Transportation: Any movement of material, machines, or information
Storage of Inventory: Any supply in excess of customer requirements necessary to provide service
just-in-time
Defects: Scrap or rework/correction of a product or service
Processing: Work that adds no value to the service from the patients perspective
Overproduction: Producing material or information faster than needed
6. Exercise #6
Job Breakdown Sheet
Operation ______________________________________________
Parts ______________________________________________
Tools & Materials ____________________________________________
Important Steps Key Points Reasons
What: Logical segment of operation when
something happens to advance the work
How: Anything in a step that might
1. Make or break the job
2. Injure the worker
3. Make the work easier
Why: Reasons for the key points