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How Exposure to Dogs Versus Cats
Influences Consumer Behavior
From: Jia, Yang, and Jiang (2022)
Dogs and Cats Frequently Appear in Consumers’ Lives
From: Jia, Yang, and Jiang (2022)
• 68% of U.S. households
own a pet (APPA 2018)
• About 1 in 5 households
acquired a pet since the
outbreak of COVID-19
pandemic (ASPCA 2021)
• Pets are frequently
featured in mass media,
pop culture, and
marketing
communications.
How does exposure to pets such as interacting with a dog (cat), viewing ads featuring a dog
(cat) as the spokescharacter influence consumer behavior?
From: Jia, Yang, and Jiang (2022)
Pet Exposure Influences Consumer Behavior by
Activating Promotion- (Prevention-) Focused Mindsets
Consumers associate the stereotypical behaviors and characteristics of
dogs and cats with different mindsets
Such a mindset can carryover to influence consumers’ subsequent decision or
choice that is even unrelated to pets
Exposure to dogs
primes consumers to be
promotion-focused
Exposure to cats primes
consumers to be
prevention-focused
Dog Exposure Activates
Promotion-Focused Mindset
• Promotion-Focus
• Emphasizing positive outcomes
in goal pursuit such as growth,
improvement, etc.
• Being eager to obtain the
positive outcomes
• Risk-seeking
Cat Exposure Activates
Prevention-Focused Mindset
• Prevention-Focus
• Emphasizing the prevention of
negative outcomes in goal
pursuit such as losses, failures,
etc.
• Being cautious to prevent the
negative outcomes
• Risk-averse
From: Jia, Yang, and Jiang (2022)
From: Jia, Yang, and Jiang (2022)
Dog Exposure Leads to
Promotion-Focused Behaviors
Cat Exposure Leads to
Prevention-Focused Behaviors
• Preferred stocks over mutual funds in
financial investment decisions
• More interested in participating in
lotteries when provided the
opportunity
• Bid more for gift cards of products
with promotion-focused benefits
• States with more dog owners reported
more per-capita COVID-cases
• Preferred mutual funds over stocks in
financial investment decisions
• Less interested in participating in
lotteries when provided the
opportunity
• Bid more for gift cards of products
with prevention-focused benefits
• States with more cat owners reported
less per-capita COVID-cases
From: Jia, Yang, and Jiang (2022)
Practical Implications
• Consumer pet exposure situation (e.g., pet
ownership) is a meaningful segmentation strategy
• Marketers should consider crafting their
advertising messages differently or recommending
different products when targeting consumers with
depending on their pet exposure situations
• For products with compelling promotion focused
benefits, featuring dogs in marketing
communications is likely more effective
• For products that are mainly prevention-focused,
featuring cats in marketing communications is
likely more persuasive

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Jia, Yang, and Jiang 2022.pptx

  • 1. How Exposure to Dogs Versus Cats Influences Consumer Behavior From: Jia, Yang, and Jiang (2022)
  • 2. Dogs and Cats Frequently Appear in Consumers’ Lives From: Jia, Yang, and Jiang (2022) • 68% of U.S. households own a pet (APPA 2018) • About 1 in 5 households acquired a pet since the outbreak of COVID-19 pandemic (ASPCA 2021) • Pets are frequently featured in mass media, pop culture, and marketing communications. How does exposure to pets such as interacting with a dog (cat), viewing ads featuring a dog (cat) as the spokescharacter influence consumer behavior?
  • 3. From: Jia, Yang, and Jiang (2022) Pet Exposure Influences Consumer Behavior by Activating Promotion- (Prevention-) Focused Mindsets Consumers associate the stereotypical behaviors and characteristics of dogs and cats with different mindsets Such a mindset can carryover to influence consumers’ subsequent decision or choice that is even unrelated to pets Exposure to dogs primes consumers to be promotion-focused Exposure to cats primes consumers to be prevention-focused
  • 4. Dog Exposure Activates Promotion-Focused Mindset • Promotion-Focus • Emphasizing positive outcomes in goal pursuit such as growth, improvement, etc. • Being eager to obtain the positive outcomes • Risk-seeking Cat Exposure Activates Prevention-Focused Mindset • Prevention-Focus • Emphasizing the prevention of negative outcomes in goal pursuit such as losses, failures, etc. • Being cautious to prevent the negative outcomes • Risk-averse From: Jia, Yang, and Jiang (2022)
  • 5. From: Jia, Yang, and Jiang (2022) Dog Exposure Leads to Promotion-Focused Behaviors Cat Exposure Leads to Prevention-Focused Behaviors • Preferred stocks over mutual funds in financial investment decisions • More interested in participating in lotteries when provided the opportunity • Bid more for gift cards of products with promotion-focused benefits • States with more dog owners reported more per-capita COVID-cases • Preferred mutual funds over stocks in financial investment decisions • Less interested in participating in lotteries when provided the opportunity • Bid more for gift cards of products with prevention-focused benefits • States with more cat owners reported less per-capita COVID-cases
  • 6. From: Jia, Yang, and Jiang (2022) Practical Implications • Consumer pet exposure situation (e.g., pet ownership) is a meaningful segmentation strategy • Marketers should consider crafting their advertising messages differently or recommending different products when targeting consumers with depending on their pet exposure situations • For products with compelling promotion focused benefits, featuring dogs in marketing communications is likely more effective • For products that are mainly prevention-focused, featuring cats in marketing communications is likely more persuasive