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SAP WPB
1.
SAP Workforce Performance
Builder World-class End-user Enablement May 2015
2.
© 2015 SAP
SE or an SAP affiliate company. All rights reserved. 2Customer Agenda SAP Education Portfolio State-of-the-art learning Live demo
3.
© 2015 SAP
SE or an SAP affiliate company. All rights reserved. 3Customer SAP Education Portfolio Success = Learning Mgmt. Education Authoring Assessment Adoption + + + + + CommunicationServices + SAP Learning Hub
4.
© 2015 SAP
SE or an SAP affiliate company. All rights reserved. 4Customer Opp. Management Project Preparation Business Blueprint Realization Final Preparation Go-Live and Run ● SAP Education Discovery ● Project Team Training (1 & 2) ● Education Strategy ● Project Team Training (1 & 2) ● Learning Needs Analysis ● Design & Prototype ● Project Team Training (2) ● Training Materials (content) ● Train the Trainer (TtT) ● Map Business Roles to courses ● Project Team Training (3) ● End User Training (EUT) ● Course Evaluation ● End User Assessment ● Monitor User Experience and System Adoption ● Evaluate Training Effectiveness ● Sustainability: Handover - Project Team / Centre of Excellence SERVICES SAP Learning Management System (LMS) SAP Workforce Performance Builder (Implementation) SAP Assessment Management SAP User Experience Management SOLUTIONSSOLUTIONS SAP Learning Hub (Project Team, SMEs, Bus. Analysts) SAP Education Services (Project Management, QA, Co-ordination), Solution Implementation and Support Services SAP Communication Center SAP Learning Hub (Super Users, Key Users: Hosted Content; Cat. of Learning; Collaboration; Live Access) SAP Workforce Performance Builder (Content Build, Deployment) Our Portfolio Across A Project Lifecycle
5.
© 2015 SAP
SE or an SAP affiliate company. All rights reserved. 5Customer Change is critical to business innovation … … and impacts your enterprise solutions Effort Ongoing change events Time Discrete change events Business drivers Changed business processes Mergers, acquisitions, and reorganizations New products, new vendors Compliance drivers Governance Risk management Compliance Examples: Sarbanes-Oxley Act, U.S. Securities and Exchange Commission, Food and Drug Administration Technology drivers Maintenance New functionality Upgrades Global rollouts Upgrades Custom development Support package New implementation New processes Consolidation
6.
© 2015 SAP
SE or an SAP affiliate company. All rights reserved. 6Customer Applications change throughout their lifecycle … … leading to inherent knowledge gaps With e-learning and performance support from SAP Workforce Performance Builder software Without e-learning and performance support
7.
State-of-the-art learning Best-run businesses
use enablement software by SAP Fast Flexible Efficient
8.
8© 2015 SAP
SE or an SAP affiliate company. All rights reserved. Are you constantly thinking about: Then consider SAP Workforce Performance Builder! Supporting microlearning inside and outside of the office? The need to cut training and related infrastructure costs? Employee skills and regulatory compliance? Support for formal and informal + social learning needs? Leveraging user-generated content without additional authoring tool trainings? The need to cut help-desk and process costs? Creating single-source help materials for the entire IT landscape? Up-to-date processes, trainings, and test documentation? Whetherthe entire workforce, even those without their own workstations, can accessrelevant knowledge in the moment of needvia mobile devices?
9.
© 2015 SAP
SE or an SAP affiliate company. All rights reserved. 9Customer producer Highly efficient authoring tool for all enablement needs instant producer Intuitive process recorder that requires minimal training manager Ideal platform for cooperation, learning, and performance tracking navigator Context-sensitive assistant directly in the live system Easier to deploy Quicker ramp-up Fully customizable Discover the four main components of SAP Workforce Performance Builder
10.
© 2015 SAP
SE or an SAP affiliate company. All rights reserved. 10Customer Why is the solution that efficient? Cloud Quick ramp-up SAP Rapid Deployment Solution * * Microsoft Mac OS Citrix Green Screen iOS Android SAP Workforce Performance Builder supports companies with content during their marketing & sales funnels, enables the workforce quickly on any change may it be in Business or IT, boosts the company’s productivity and brings down operational expenses across all business processes.
11.
© 2015 SAP
SE or an SAP affiliate company. All rights reserved. 11Customer How to Deliver Enablement Contents Business process modeling integrationContext-based (push & pull)MobileLibrary and learner view Learning Management System Application help menu Integration of SAP Solution Manager application management solution 1 2
12.
© 2015 SAP
SE or an SAP affiliate company. All rights reserved. 12Customer Why SAP Workforce Performance Builder? Effort required for curricula development Time needed for classroom training Time needed for error handling Effort required for end-user adoption Standard questions for help desk Effort required for multilingual roll-out projects Time needed for the creation of documentation Effort required for the development of test cases Costs involved in delta training 0 20 40 60 80 100% Effort References customer quotes and savings “SAP Workforce Performance Builder is one of the most powerful software offerings of its kind, yet it is still simple to implement and use.” Dr. Andreas Wölke, MEWA Textil-Service AG “SAP Workforce Performance Builder has allowed us to create an entirely new training platform using online simulations of hundreds of transactions. We now have a moment-of-need reference tool to assist all employees in their day-to-day tasks…” John M. Gonos, Safeguard Properties LLC Without SAP Workforce Performance Builder With SAP Workforce Perfomance Builder
13.
© 2015 SAP
SE or an SAP affiliate company. All rights reserved. 13Customer WPB Reference Customer per Industry Automotive Banking Building Materials Consumer Products Engineering Furniture Healthcare Industrial Machinery Media Mining Primary Metals Professional Services Public Sector Retail Utilities Aerospace & Defense
14.
14© 2015 SAP
SE or an SAP affiliate company. All rights reserved. Live Demo See it Feel it Believe it
15.
© 2015 SAP
SE or an SAP affiliate company. All rights reserved. 16Customer SAP Workforce Performance Builder, manager option Content lifecycle management Content project task and workflow management Role and permission management User management Basic learning management Learning reporting Logical menus in a familiar Windows interface
16.
Questions?
17.
© 2015 SAP
SE or an SAP affiliate company. All rights reserved. Gracias Alberto Alcina Education Account Executive SAP España +34 638 004 910 alberto.alcina@sap.com
18.
Scan to learn
more!* * Free exemplary QR code scanner apps include Qrafter, Scan, and Awesome QR Reader. Workforce Performance Builder
19.
© 2015 SAP
SE or an SAP affiliate company. All rights reserved. 35Customer © 2015 SAP SE or an SAP affiliate company. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. Please see http://global12.sap.com/corporate-en/legal/copyright/index.epx for additional trademark information and notices. Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP SE or its affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategy and possible future developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.
20.
© 2015 SAP
SE or an SAP affiliate company. All rights reserved. 36Customer © 2015 SAP SE oder ein SAP-Konzernunternehmen. Alle Rechte vorbehalten. Weitergabe und Vervielfältigung dieser Publikation oder von Teilen daraus sind, zu welchem Zweck und in welcher Form auch immer, ohne die ausdrückliche schriftliche Genehmigung durch SAP SE oder ein SAP-Konzernunternehmen nicht gestattet. SAP und andere in diesem Dokument erwähnte Produkte und Dienstleistungen von SAP sowie die dazugehörigen Logos sind Marken oder eingetragene Marken der SAP SE (oder von einem SAP-Konzernunternehmen) in Deutschland und verschiedenen anderen Ländern weltweit. Weitere Hinweise und Informationen zum Markenrecht finden Sie unter http://global.sap.com/corporate-de/legal/copyright/index.epx. Die von SAP SE oder deren Vertriebsfirmen angebotenen Softwareprodukte können Softwarekomponenten auch anderer Softwarehersteller enthalten. Produkte können länderspezifische Unterschiede aufweisen. Die vorliegenden Unterlagen werden von der SAP SE oder einem SAP-Konzernunternehmen bereitgestellt und dienen ausschließlich zu Informations- zwecken. Die SAP SE oder ihre Konzernunternehmen übernehmen keinerlei Haftung oder Gewährleistung für Fehler oder Unvollständigkeiten in dieser Publikation. Die SAP SE oder ein SAP-Konzernunternehmen steht lediglich für Produkte und Dienstleistungen nach der Maßgabe ein, die in der Vereinbarung über die jeweiligen Produkte und Dienstleistungen ausdrücklich geregelt ist. Keine der hierin enthaltenen Informationen ist als zusätzliche Garantie zu interpretieren. Insbesondere sind die SAP SE oder ihre Konzernunternehmen in keiner Weise verpflichtet, in dieser Publikation oder einer zugehörigen Präsentation dargestellte Geschäftsabläufe zu verfolgen oder hierin wiedergegebene Funktionen zu entwickeln oder zu veröffentlichen. Diese Publikation oder eine zugehörige Präsentation, die Strategie und etwaige künftige Entwicklungen, Produkte und/oder Plattformen der SAP SE oder ihrer Konzern- unternehmen können von der SAP SE oder ihren Konzernunternehmen jederzeit und ohne Angabe von Gründen unangekündigt geändert werden. Die in dieser Publikation enthaltenen Informationen stellen keine Zusage, kein Versprechen und keine rechtliche Verpflichtung zur Lieferung von Material, Code oder Funktionen dar. Sämtliche vorausschauenden Aussagen unterliegen unterschiedlichen Risiken und Unsicherheiten, durch die die tatsächlichen Ergebnisse von den Erwartungen abweichen können. Die vorausschauenden Aussagen geben die Sicht zu dem Zeitpunkt wieder, zu dem sie getätigt wurden. Dem Leser wird empfohlen, diesen Aussagen kein übertriebenes Vertrauen zu schenken und sich bei Kaufentscheidungen nicht auf sie zu stützen.
21.
© 2015 SAP
SE or an SAP affiliate company. All rights reserved. 37Customer Headline area Drawing area White space The Grid
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