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oGIP Tier 1 – Partnership Management
Align
Supply
&
Demand
More
and
Faster
Delivery
Better
Delivery
Tier
130-50 oGIP R
E
Scale up partnerships
Co-Delivery strategy
Partnership
Supply & De
mand
Number of Partners e
xpected:
5 to 10 entities
Partnerships
How to have the right partnerships
Plan
Partnerships
Analyse S&D
and Focus
Delivery the
Partnership
Co-Delivery
Boost
Partnerships
Partnerships
Co-Delivery
How to have the right partnerships
Plan
Partnerships
Analyse S&D
and Focus
Delivery the
Partnership
Our main focus is always to have an
equilibrium: When Supply & Demand are equal
we say it is at this stage. So the allocation of
EP and TNs is more efficient, bringing us the
right results and delivering the leadership we
want to create and develop among our
membership.
What is Supply
& Demand
Management?
Supply represents how much the market can offer
(students and market opportunities, EPs and TNs),
and Demand how much the market needs.
It leverages processes diagnostics and
benchmarking among LCs and other
markets, scenario-based strategies and lean
principles to improve operational
effectiveness and efficiency.
Why Supply &
Demand
Management?
Because when S&D is not aligned it means
our costumer may not get our product. S&D
aligment guarantee the deliver of what we
promissed to our customers.
Optmizes aspects of planning to drive and
improve performance. Creates foundation for
growth, capacity and flexibility among
segments and markets to delivery more
leadership.
Define Specify
Partnerships
Analyze
Analyse past 3 years' data
about your EP realized
profile supply
EP Supply : Students and
graduate market,
backgrounds, age, grade,
major, languages, work
experience, etc
Analyse your previous year’s
global GIP realizations
according to sub products
and countries
Analyse Global previous GIP
realizations
Analyse customer feedback
of EPs realized (NPS or your
own feedback system)
Analyze Your
External Market
Analyze Internal
AIESEC Market
Analyze Customer
Feedback (NPS)
Analyze to understand
You can add to your analysis data about the external market, like trends
and market behaviors in your region - it gives you good insights. But it’s
very important go deeper on your entity previous realization. It gives you
accuracy and precision.
Country PartnersSubproducts
Define
Define your key country
partners for each sub-product
based on your realization
analysis (Top 3 sub-products
and top 10 countries you send
the most EPs to, growth rate,
global TN supply trend,
entities with high growth
rates, matching timeline etc.)
Take all your analysis and
compare external and internal
data. How are the students
you can provide? How is the
TNs market demand? Take a
look at what internal and
external have in common.
Based on these analysis,
define your focus sub-
products.
How to define your focus
Reflect
Compare
Specify
Target
Audience
Define the specific profile of your
target audience based on the sub-
products in cooperation with
MKT/COM. Take into consideration
what you can deliver based on your
internal capacity for delivery as well
as the global TN supply (especially
the TN supply of your entity
partners).
Create an ambition based in your
entity organization development
plan. Take in consideration the
relative and absolute growth your
entity needs for oGIP and your
internal capacity.
Set up your term's goals for each
sub-product based on all the
analyses that you did before and on
current global supply & demand
Goals
Define Specify
Partnerships
Analyze
Partnerships
Co-Delivery
How to have the right partnerships
Plan
Partnerships
Analyse S&D
and Focus
Delivery the
Partnership
Partnerships
Co-Delivery
How to have the right partnerships
Plan
Partnerships
Analyse S&D
and Focus
Delivery the
Partnership
Set Goal RE
and KPIs
Product
Information
Processes
Information
Minimum
Deliverables
Create a
Value
Partnerships
How to Plan
Market
Place
Go to the Market Place and add or edit partners in
your dashboard
Key Performance
Indicators (KPIs) to track:
Get Product
Information:
# MA
# TN RA
# EP RA
MA time TN
MA time EP
NPS
Language Required
Skills Required
EP Profile Required
Other
Partnership Plan Details
RE
Goal
MoS
Realization Period
Matches Period
EP Ra Period
TN Ra Period
Main LCs involved
Get Processes Information
Airport Pick Up
Accommodation
EP Expectation Setting
EP Lead
EP Integration
Support with Visa
Minimums Deliverable
Partnership Plan Details
Get Process Information:
Create Clear Implementation Timeline and Action
Partnership Plan Details
Update on Market Place
All the
partnership
information
Partnerships
Co-Delivery
How to have the right partnerships
Plan
Partnerships
Analyse S&D
and Focus
Delivery the
Partnership
Partnerships
Co-Delivery
How to have the right partnerships
Plan
Partnerships
Analyse S&D
and Focus
Delivery the
Partnership
Attracting Visitors
Communication
Downscale to LCs
Excitement
Delivery
Partnership
Attracting Visitors
Communication
Downscale to LCs
Excitement
Delivery
Partnership
 Information about
the country
 EP Storytelling
 Opportunities
available
What to do Content Examples
 Highlight the entity in p
romotion
 Showcase good
stories
 Talk About it in info
session and EP meetings
Attract Visitors
Showcase EP’s story in your partner entity
Hungary – Germany
Czech Rep. – China
Turkey - India
Poland
Highlight your partners
Promote specific project or internship from your partner entity
EPs are aware of Entity Partners and EPs want to
apply for Entity Partner
Inform EP about
the partnership
Make the entity and
opportunity attractive
Attracting Visitors
Communication
Downscale to LCs
Excitement
Partnership
Delivery
Attracting Visitors
Communication
Downscale to LCs
Excitement
Partnership
Delivery
Clear
Expectation
Setting
Bi-weekly Calls
15min
MC and NST
weekly
communication
Newsletter for
the partner
Be Solution
Oriented
Be Honest
Communication
Behaviors
NST Job Description:
• Promote EPs/TNs
• Organize Matching Manias with LCVPs and EPs
• Weekly contact with MCVPs involved
• Select best EPs and contact them (e-mail, call, etc)
• Tracking Applications and give feedbacks
NST To boost the partnership:
# EPs/TNs raised per month
# EPs applying for TNs of the
entity partner
# EPs matched
How are the EP selection?
Are everything on time?
What needs to
stop/continue/start?
Tracking on time Feedback on time
The most importante is the right behaviors and
from both sides
Attracting Visitors
Communication
Downscale to LCs
Excitement
Partnership
Delivery
Attracting Visitors
Communication
Downscale to LCs
Excitement
Partnership
Delivery
MaMa with
Country
Partner
Make clear the
value
proposition of
the
Partnership
LCs Goal
embed on
partnerships
Educate
LCVPs about
the
partnership
Give them an
implementation
plan
Recognize
results on
time
Downscale to LCs
Talk about it: in
conferences,
webinars, newsletter,
facebook group: don’t
let them forget the
partnership!
Engage
your
network
(also LCPs)
Delivery
• Deliver to country partner by keeping to matching timeline.
• Online tracker with LCs from home and host entity and tracking partnership
numbers and forms.
• EP Preparation and induction – Enough information about partner countries
culture etc.
• EP LEAD designed to ensure better cultural understanding.
• Support with Visa (Understanding of process for country partners and AIESEC +
Company supporting EP with the same)
Leads to faster matching time and increased matching rate
Attracting Visitors
Communication
Downscale to LCs
Excitement
Partnership
Delivery
Attracting Visitors
Communication
Downscale to LCs
Excitement
Partnership
Delivery
Excitement
Create Excitement in your
entity
Create a Value Proposition
based on market relevance
Use the Value to motivate
your network and make it
powerful
Partnerships
How to have the right partnerships
Plan
Partnerships
Analyse S&D
and Focus
Delivery the
Partnership
Co-Delivery
Boost
Partnerships
Partnerships
How to have the right partnerships
Plan
Partnerships
Analyse S&D
and Focus
Delivery the
Partnership
Co-Delivery
Boost
Partnerships
Boost
Partnerships
Scale Up
Bigger
Partnerships
Invest on
Tier 3 and 2
entities
Scale Up Bigger Partnerships
Grow for 5-10 partners!
Diversify
But how to
manage
more
partners?
Attracting Visitors
Communication
Downscale to LCs
Excitement
Print specific
graphic materials to
promote the entity
Attracting Visitors
Communication
Downscale to LCs
Excitement
Have Specific NST to
delivery the partnership
Attracting Visitors
Communication
Downscale to LCs
Excitement
Send videos to LCVPs of
Entity Partner, create skype
meetings with both top LCs to
connect LCVPs
Attracting Visitors
Communication
Downscale to LCs
Excitement
Use the value proposition of the
partnership all the time. Create a
name for the partnership
Brasilombia
Attracting Visitors
Communication
Downscale to LCs
Excitement
Print specific
graphic materials to
promote the entity
Have Specific NST to
delivery the partnership
Send videos to LCVPs of
Entity Partner, create skype
meetings with both top LCs to
connect LCVPs
Use the value proposition of the
partnership all the time. Create a
name for the partnership
Brasilombia
Invest on Tier 3 and 2 entities
Why to
Invest?
Because you guarantee results for your entity,
what means leadership experiences for the world
Because you can just delivery exchange between
two countries, we can just grow together
Identify potential
entities
• Your Region
• External Market
• Entity Focus
• Visa
CEEDers
• Raise
• Match
• Educate
Other Ideas
• Pay for TNs
• Pay for Tickets
• Reward &
recognition
Your Region
• Try to choose
countries in your
own region:
normally visa and
tickets prices are
better, you can
understand better
the reality and you
can contribute to
the growth of your
region
External
Market
• Choose entities
with a good
potential to grow in
their external
market for the
sector you want to
create supply, look
for entities open to
international people
from your entity
Entity Focus
• Select entities that
can be committed
with your entity in
the program you
are interested; Look
for entities that will
be focused on the
program and supply
that fits for you
Visa
• Invest on entities
that are easy to get
visa and that are
open to your
country
Common Committed
 Make sure both entities are committed with the CEEDership
 Be prepare for the CEEDership (before it starts!)
 Home Entity: Set expectations about the host entity and make cultural preparation wi
th the CEEDer
 Host Entity: Make sure this person has the right support to work and live during the
CEEDership
 Set clear JD, KPIs and MoS and responsibilities between MCs and other people involved
 Weekly contact with the CEEDer and the MCs responsible to track the CEEDership and re
sults
Expectations Setting
Clear Responsibilities Contact and Tracking
• JD: Send a CEEDer to sell and create opportunities for your EPs
• KPIs: Cold calls, Meetings attended
• MoS: Opportunities opened
• Recommendation: Have a CEEDer for more than 8 weeks, a Sales flow can be
longer
To Create
Opportunities
• JD: Send a CEEDer to make matching process faster, promote opportunities to Eps
and talk with TN/EP Managers
• KPIs: EPs applying to TNs, EPs being interviews
• MoS: EPs MATCHs
To Match
• JD: Send a CEEDer to run trainings and educacional cycle with AIESEC members
• KPIs: People attending to the trainings
• MoS: It depends
• Recommendation: You add this JD with previous JDs. The CEEDer can work on
Match JD and also education JD at the same time
To Educate
Pay for
TN/EP Fee
Amount for
airplane
tickets
For every EP/TN
matched with your
entity, you can give
the EP an specific
amount of money
Recognize
LCs in the
entity
Create challenges for
your partner’s LCs,
recognize them
Pay the TN/EP Fee for
the partner entity
oGIP Tier 1 - Partnership Management

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oGIP Tier 1 - Partnership Management

  • 1. oGIP Tier 1 – Partnership Management
  • 2.
  • 4. Tier 130-50 oGIP R E Scale up partnerships Co-Delivery strategy Partnership Supply & De mand Number of Partners e xpected: 5 to 10 entities
  • 5. Partnerships How to have the right partnerships Plan Partnerships Analyse S&D and Focus Delivery the Partnership Co-Delivery Boost Partnerships
  • 6. Partnerships Co-Delivery How to have the right partnerships Plan Partnerships Analyse S&D and Focus Delivery the Partnership
  • 7. Our main focus is always to have an equilibrium: When Supply & Demand are equal we say it is at this stage. So the allocation of EP and TNs is more efficient, bringing us the right results and delivering the leadership we want to create and develop among our membership. What is Supply & Demand Management? Supply represents how much the market can offer (students and market opportunities, EPs and TNs), and Demand how much the market needs.
  • 8. It leverages processes diagnostics and benchmarking among LCs and other markets, scenario-based strategies and lean principles to improve operational effectiveness and efficiency. Why Supply & Demand Management? Because when S&D is not aligned it means our costumer may not get our product. S&D aligment guarantee the deliver of what we promissed to our customers. Optmizes aspects of planning to drive and improve performance. Creates foundation for growth, capacity and flexibility among segments and markets to delivery more leadership.
  • 9.
  • 11. Analyse past 3 years' data about your EP realized profile supply EP Supply : Students and graduate market, backgrounds, age, grade, major, languages, work experience, etc Analyse your previous year’s global GIP realizations according to sub products and countries Analyse Global previous GIP realizations Analyse customer feedback of EPs realized (NPS or your own feedback system) Analyze Your External Market Analyze Internal AIESEC Market Analyze Customer Feedback (NPS) Analyze to understand You can add to your analysis data about the external market, like trends and market behaviors in your region - it gives you good insights. But it’s very important go deeper on your entity previous realization. It gives you accuracy and precision.
  • 12. Country PartnersSubproducts Define Define your key country partners for each sub-product based on your realization analysis (Top 3 sub-products and top 10 countries you send the most EPs to, growth rate, global TN supply trend, entities with high growth rates, matching timeline etc.) Take all your analysis and compare external and internal data. How are the students you can provide? How is the TNs market demand? Take a look at what internal and external have in common. Based on these analysis, define your focus sub- products. How to define your focus Reflect Compare
  • 13. Specify Target Audience Define the specific profile of your target audience based on the sub- products in cooperation with MKT/COM. Take into consideration what you can deliver based on your internal capacity for delivery as well as the global TN supply (especially the TN supply of your entity partners). Create an ambition based in your entity organization development plan. Take in consideration the relative and absolute growth your entity needs for oGIP and your internal capacity. Set up your term's goals for each sub-product based on all the analyses that you did before and on current global supply & demand Goals
  • 15. Partnerships Co-Delivery How to have the right partnerships Plan Partnerships Analyse S&D and Focus Delivery the Partnership
  • 16. Partnerships Co-Delivery How to have the right partnerships Plan Partnerships Analyse S&D and Focus Delivery the Partnership
  • 17. Set Goal RE and KPIs Product Information Processes Information Minimum Deliverables Create a Value Partnerships How to Plan
  • 18. Market Place Go to the Market Place and add or edit partners in your dashboard
  • 19. Key Performance Indicators (KPIs) to track: Get Product Information: # MA # TN RA # EP RA MA time TN MA time EP NPS Language Required Skills Required EP Profile Required Other Partnership Plan Details RE Goal MoS
  • 20. Realization Period Matches Period EP Ra Period TN Ra Period Main LCs involved Get Processes Information Airport Pick Up Accommodation EP Expectation Setting EP Lead EP Integration Support with Visa Minimums Deliverable Partnership Plan Details
  • 21. Get Process Information: Create Clear Implementation Timeline and Action Partnership Plan Details
  • 22. Update on Market Place All the partnership information
  • 23. Partnerships Co-Delivery How to have the right partnerships Plan Partnerships Analyse S&D and Focus Delivery the Partnership
  • 24. Partnerships Co-Delivery How to have the right partnerships Plan Partnerships Analyse S&D and Focus Delivery the Partnership
  • 25. Attracting Visitors Communication Downscale to LCs Excitement Delivery Partnership
  • 26. Attracting Visitors Communication Downscale to LCs Excitement Delivery Partnership
  • 27.  Information about the country  EP Storytelling  Opportunities available What to do Content Examples  Highlight the entity in p romotion  Showcase good stories  Talk About it in info session and EP meetings Attract Visitors
  • 28.
  • 29. Showcase EP’s story in your partner entity Hungary – Germany Czech Rep. – China Turkey - India Poland Highlight your partners
  • 30. Promote specific project or internship from your partner entity
  • 31. EPs are aware of Entity Partners and EPs want to apply for Entity Partner Inform EP about the partnership Make the entity and opportunity attractive
  • 32. Attracting Visitors Communication Downscale to LCs Excitement Partnership Delivery
  • 33. Attracting Visitors Communication Downscale to LCs Excitement Partnership Delivery
  • 34. Clear Expectation Setting Bi-weekly Calls 15min MC and NST weekly communication Newsletter for the partner Be Solution Oriented Be Honest Communication Behaviors
  • 35. NST Job Description: • Promote EPs/TNs • Organize Matching Manias with LCVPs and EPs • Weekly contact with MCVPs involved • Select best EPs and contact them (e-mail, call, etc) • Tracking Applications and give feedbacks NST To boost the partnership:
  • 36. # EPs/TNs raised per month # EPs applying for TNs of the entity partner # EPs matched How are the EP selection? Are everything on time? What needs to stop/continue/start? Tracking on time Feedback on time The most importante is the right behaviors and from both sides
  • 37. Attracting Visitors Communication Downscale to LCs Excitement Partnership Delivery
  • 38. Attracting Visitors Communication Downscale to LCs Excitement Partnership Delivery
  • 39. MaMa with Country Partner Make clear the value proposition of the Partnership LCs Goal embed on partnerships Educate LCVPs about the partnership Give them an implementation plan Recognize results on time Downscale to LCs Talk about it: in conferences, webinars, newsletter, facebook group: don’t let them forget the partnership! Engage your network (also LCPs)
  • 40. Delivery • Deliver to country partner by keeping to matching timeline. • Online tracker with LCs from home and host entity and tracking partnership numbers and forms. • EP Preparation and induction – Enough information about partner countries culture etc. • EP LEAD designed to ensure better cultural understanding. • Support with Visa (Understanding of process for country partners and AIESEC + Company supporting EP with the same) Leads to faster matching time and increased matching rate
  • 41. Attracting Visitors Communication Downscale to LCs Excitement Partnership Delivery
  • 42. Attracting Visitors Communication Downscale to LCs Excitement Partnership Delivery
  • 43. Excitement Create Excitement in your entity Create a Value Proposition based on market relevance Use the Value to motivate your network and make it powerful
  • 44. Partnerships How to have the right partnerships Plan Partnerships Analyse S&D and Focus Delivery the Partnership Co-Delivery Boost Partnerships
  • 45. Partnerships How to have the right partnerships Plan Partnerships Analyse S&D and Focus Delivery the Partnership Co-Delivery Boost Partnerships
  • 47. Scale Up Bigger Partnerships Grow for 5-10 partners! Diversify
  • 49. Attracting Visitors Communication Downscale to LCs Excitement Print specific graphic materials to promote the entity
  • 50. Attracting Visitors Communication Downscale to LCs Excitement Have Specific NST to delivery the partnership
  • 51. Attracting Visitors Communication Downscale to LCs Excitement Send videos to LCVPs of Entity Partner, create skype meetings with both top LCs to connect LCVPs
  • 52. Attracting Visitors Communication Downscale to LCs Excitement Use the value proposition of the partnership all the time. Create a name for the partnership Brasilombia
  • 53. Attracting Visitors Communication Downscale to LCs Excitement Print specific graphic materials to promote the entity Have Specific NST to delivery the partnership Send videos to LCVPs of Entity Partner, create skype meetings with both top LCs to connect LCVPs Use the value proposition of the partnership all the time. Create a name for the partnership Brasilombia
  • 54. Invest on Tier 3 and 2 entities Why to Invest? Because you guarantee results for your entity, what means leadership experiences for the world Because you can just delivery exchange between two countries, we can just grow together
  • 55. Identify potential entities • Your Region • External Market • Entity Focus • Visa CEEDers • Raise • Match • Educate Other Ideas • Pay for TNs • Pay for Tickets • Reward & recognition
  • 56. Your Region • Try to choose countries in your own region: normally visa and tickets prices are better, you can understand better the reality and you can contribute to the growth of your region External Market • Choose entities with a good potential to grow in their external market for the sector you want to create supply, look for entities open to international people from your entity Entity Focus • Select entities that can be committed with your entity in the program you are interested; Look for entities that will be focused on the program and supply that fits for you Visa • Invest on entities that are easy to get visa and that are open to your country
  • 57.
  • 58. Common Committed  Make sure both entities are committed with the CEEDership  Be prepare for the CEEDership (before it starts!)  Home Entity: Set expectations about the host entity and make cultural preparation wi th the CEEDer  Host Entity: Make sure this person has the right support to work and live during the CEEDership  Set clear JD, KPIs and MoS and responsibilities between MCs and other people involved  Weekly contact with the CEEDer and the MCs responsible to track the CEEDership and re sults Expectations Setting Clear Responsibilities Contact and Tracking
  • 59. • JD: Send a CEEDer to sell and create opportunities for your EPs • KPIs: Cold calls, Meetings attended • MoS: Opportunities opened • Recommendation: Have a CEEDer for more than 8 weeks, a Sales flow can be longer To Create Opportunities • JD: Send a CEEDer to make matching process faster, promote opportunities to Eps and talk with TN/EP Managers • KPIs: EPs applying to TNs, EPs being interviews • MoS: EPs MATCHs To Match • JD: Send a CEEDer to run trainings and educacional cycle with AIESEC members • KPIs: People attending to the trainings • MoS: It depends • Recommendation: You add this JD with previous JDs. The CEEDer can work on Match JD and also education JD at the same time To Educate
  • 60. Pay for TN/EP Fee Amount for airplane tickets For every EP/TN matched with your entity, you can give the EP an specific amount of money Recognize LCs in the entity Create challenges for your partner’s LCs, recognize them Pay the TN/EP Fee for the partner entity