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Payment Frauds in India
Payment fraud and
types of payment
frauds
What are Payment Frauds?
Payment fraud is classified as:
1. Fraudulent or unauthorized transactions
2. Lost or stolen merchandise
3. False requests for a refund, return or bounced cheques
1. Online Shopping Scams
2. Job and Employment Scam
3. ATM Scam
4. Debit card & Credit card Scam
5. Lottery Scam
6. Overpayment Scam
7. Phishing Emails and phony web pages
8. Nigerian Scam/ 419
Types of frauds
Scamwatch.gov
Online Scam and
how this
scam works?
How this Scam works?
A product is advertised at an
unbelievably low price, or
advertised to have amazing
benefits or features that sound
too good to be true
The other party insists on
immediate payment, or
payment by electronic funds
transfer or a wire service. They
may insist that you pay up-front
for vouchers before you can
access a cheap deal or a give-
away
An online seller may have a
poor rating, or for any other
reason, the seller would want
to complete the sale outside of
the website. If you do this, you
lose any protection offered by
the website operator
An online retailer does not provide
adequate information about
privacy, terms and conditions of
use, dispute resolution or contact
details. The seller may be based
overseas, or the seller does not
allow payment through a secure
payment service such as PayPal or a
credit card transaction
What is Online Shopping Scam?
Online shopping scams involve scammers pretending to be legitimate online sellers, either with a fake website
or a fake ad on a genuine retailer site
Scamwatch.gov
How to protect
yourself from this
scam?
Sign new cards as
soon as they
arrive, and cut old
cards through the
magnetic strip and
the chip once
they’ve expired or
been cancelled
When using e-commerce
websites, check all
reviews about the seller
you are considering
buying from. Never trade
outside of the website
Check if the website
has a refund or
returns policy, and
that their policies
sound fair
When making online
payments, only pay for
items using a secure
payment service—look
for a URL starting with
‘https’ and a closed
padlock symbol, or a
payment provider such as
PayPal
Avoid any arrangement
with a stranger that asks
for up-front payment via
money order, wire transfer,
international funds
transfer, pre-loaded card or
electronic currency. It is
rare to recover money sent
this way
Scamwatch.gov
Job and
Employment Scam
and how this
scam works?
What is Job and Employment Scam?
A job scam occurs when a scammer poses as an employer or recruiter, and offers attractive employment
opportunities which require that the job seeker pay money in advance.
How this Scam works?
You’re contacted by someone
claiming to be an employer
or an employer’s agent to say
they are considering you for
a position
They start telling you big
names in the industry and will
gain your focus by offering
attractive salaries
Post the conversation about
the salary, the fraudsters
guarantee you 110%
employment and then they
ask you to pay some amount
in order to register online
After you register, they start
telling you additional
charges for the procedure
and keeps prompting about
the interview schedule
You end up paying a huge
amount to the fake recruiter
with no interviews
scheduled and without
even realizing the situation
Scamwatch.gov
How to protect
yourself from this
scam?
You receive
an offer of a
job for which
you have not
applied
Be careful when you
receive an offer for a job
for which you have not
applied. This situation
itself is very fishy because
the fake recruiter gives you
job opportunities for the
big names, also, offers you
attractive pay
If you have been
asked to pay a large
amount of money to
receive a work
permit, you have
reason to be
cautious.
A job posting should
be fairly detailed
about the skills and
requirements needed
for a particular
position.
Open a new browser
and Google the
company name. Once
you get to the
company’s home page,
look for its career page
to compare the
recruiters proposal with
the original one
Scamwatch.gov
ATM Scam and how
this scam works?
What is ATM Scam?
The term ‘ATM scam’ can refer to an illegal transaction that is committed by using an ATM, including fraudulent
deposits or skimming card information.
How this scam works?
A camera is hidden under the
false panel above an ATM
keypad
As camera films the keypad,
the card is cloned by a device
fitted to the machine
Thief views film remotely on
another device to steal pin
number. Picture shows the
actual footage from the scam
Scamwatch.gov
You receive
an offer of a
job for which
you have not
applied
Before you leave the
machine, make sure you
have your card. As much
as 83 percent of all ATM
and debit fraud results
from stolen cards and
discarded receipts
bearing card/account
numbers.
You should never
write down the PIN
number – it should
be memorized.
It is a good thing to
change your ATM pin
at least every
quarter. This habit
will also help remind
you of changing the
PIN if you find a
suspicious activity
Minimize your time at the
ATM. The more time you
spend at the ATM, the
more vulnerable you are. If
you need to update your
records after a transaction,
you must do it at home or
office, but preferably not
while at the ATM
How to protect
yourself from this
scam?
Scamwatch.gov
Debit card & Credit
card scam and
how this
scam works?
When personal information is stolen from your debit, credit or store card, or the card itself is stolen; in order for
money to be taken from your account or used to buy items in your name.
What is Debit Card and Credit Card Scam?
How this Scam works?
Fraudsters use different
techniques to find out details
on your card. They may make
an excuse to see your card
when you are using it to buy
something or to withdraw
cash
Fraudsters may also use
techniques which involves
attaching a data skimming
device in the card reader slot
to copy information from the
magnetic strip when you
swipe the card
Alternatively, fraudsters may
use the information to create
a counterfeit card, or clone the
card by skimming the data
held on the chip or magnetic
strip.
Scamwatch.gov
Also, If you are used to
carrying out transactions on
your smartphone, public Wi-Fi
makes for a good hacking
opportunity for thieves to
steal your card details
Don’t accept the card
from the bank in case it
is damaged or the seal
is open
Sign new cards as
soon as they
arrive, and cut old
cards through the
magnetic strip and
the chip once
they’ve expired or
been cancelled
How to protect
yourself from this
scam?
Look after your cards-
keep them with you
everywhere you go.
Never hand over a card,
particularly if you are
paying using a contactless
card machine.
Sign new cards as
soon as they arrive,
and cut old cards
through the
magnetic strip and
the chip once
they’ve expired or
been cancelled
Your bank or the police
will never get in touch
to ask you for your PIN
as a ‘security check’. If
you get a call, text
message or voicemail
like this, do not give
away anything
Scamwatch.gov
Lottery Scam and
how this
scam works?
A lottery scam is one, which begins with an unexpected email notification, phone call, or mailing and explaining "You
have won, a large sum of money in a lottery”. The recipient of the message is usually told to keep the notice secret,
due to a mix-up in some of the names and numbers, and to contact a claims agent.
What is Lottery Scam?
How this Scam works?
You receive a letter, email or
text message saying you have
won a guaranteed prize in a
lottery or competition that
you did not enter
The sender claims they have
identified you as a winner by
randomly choosing your email
address. They may say the
offer is 'legal' or 'legitimate',
and has 'government
approval’
To claim your prize you are
asked to buy a ticket, pay a
fee or call a premium rate
phone number (usually
starting with 190).
You may be asked to provide
your bank account details, or
to send the fee to a PO box
number or via a money
transfer service.
The scammer will take your
payment and fail to deliver the
prize, or send you something
that falls short of the promised
prize.
Scamwatch.gov
Sign new cards as
soon as they
arrive, and cut old
cards through the
magnetic strip and
the chip once
they’ve expired or
been cancelled
If someone asks you to
pay money up-front in
order to receive a prize or
winnings, it’s almost
always a scam. Legitimate
lotteries do not require
you to pay a fee to collect
winnings
Read all the terms and
conditions of any
offer very carefully –
claims of free or very
cheap offers often
have hidden costs
Never send money or
give credit card, online
account details, or copies
of important personal
documents, to anyone
you do not know or trust
and never by email
Verify the identity of the
contact by calling the
relevant organization
directly – find them
through an independent
source such as a phone
book or online search.
Do not use the contact
details provided to you
How to protect
yourself from this
scam?
Scamwatch.gov
Overpayment
scam and how this
scam works?
What is Overpayment Scams?
Overpayment scams work by getting you to ‘refund’ a scammer who has sent you a cheque for extra/ too much
money for an item you are selling
How this scam works?
If you are into selling online
or classified ads, scammer
contacts you
He makes an offer to you
which would be
considerable
Post the offer, he/she sends
the cheque to you which is
higher than the amount
agreed upon
Before the cheque has been
cleared by your bank, the
scammer will contact you with
an apology for the
overpayment with fake excuses
The scammer would ask for
the refund of that extra
money sent by him to you.
Usually by Online transfer or
by some other fast mode of
payment
Before you discover that
their cheque has bounced,
your money is gone and you
are the victim of
Overpayment scam
Scamwatch.gov
How to protect
Yourself from this
scam?
Know who you are
dealing with,
independently confirm
your buyer's name,
street address, and
telephone number
Resist the pressure to
‘act now - if the
buyer's offer is good, it
would be good when
the cheque clears’
Do not accept any
cheque for more than
your selling price
Never agree to wire
back funds to a buyer.
A legitimate buyer will
not pressure you to do
so, and you have
limited recourse if
there is a problem
with a wire transfer
Scamwatch.gov
Phishing emails and
phony web pages
and how this
scam works? How this scam works?
You receive an email, text or a
phone call claiming to be from
a bank, telecommunications
provider or other business you
regularly deal with, asking you
to update or verify your details
The email or text message
does not address you by your
proper name, and may contain
typing errors and grammatical
mistakes.
The website address does not
look like the address you
usually use and is requesting
details, the legitimate site
does not normally ask for
You notice new icons on your
computer screen, or your
computer is not as fast as it
normally is
What are Phishing Emails and phony web pages Scam?
Phishing is the attempt to obtain sensitive information such as usernames, passwords, and credit card details
(and, indirectly, money), often for malicious reasons, by disguising as a trustworthy entity in an electronic
communication
Scamwatch.gov
How to protect
yourself from this
scam?
Sign new cards as
soon as they arrive,
and cut old cards
through the
magnetic strip and
the chip once
they’ve expired or
been cancelled
Do not click on any links
or open attachments
from emails claiming to
be from your bank or
another trusted
organization and asking
you to update or verify
your details – just press
delete
Do an internet search
using the names or
exact wording of the
email or message to
check for any
references to a scam –
many scams can be
identified this way
Look for the secure
symbol secure websites can
be identified by the use of
'https:' rather than 'http:'
at the start of the internet
address, or a closed padlock
or unbroken key icon at the
bottom right corner of your
browser window
Never provide your
personal, credit card
or online account
details if you receive a
call claiming to be
from your bank or any
other organization
Scamwatch.gov
Nigerian Scam/ 419
and how this
scam works?
What is Nigerian Scam/ 419 Scam?
These scams are often known as 'Nigerian 419' scams because the first wave of them came from Nigeria. The '419'
part of the name comes from the section of Nigeria’s Criminal Code which outlaws the practice. These scams now
come from anywhere in the world. The scammer will tell you an elaborate fake story about large amounts of
money 'trapped' in central banks during civil wars or coups, often in countries currently in the news
You receive a contact out-of-
the-blue asking you to 'help'
someone from another
country transfer money out of
their country (e.g. Nigeria,
Sierra Leone or Iraq)
How this Scam works?
The request includes a long
and often sad story about why
the money cannot be
transferred by the rightful
owner
You are offered a financial
reward for helping them
access their 'trapped' funds.
The amount of money to be
transferred and the payment
that the scammer promises to
you if you help, is usually very
large
Scammers may ask for your
bank account details to 'help
them transfer the money' and
use this information to later
steal your funds
The scammer may make up
new fees that require payment
before you can receive your
reward. They will keep asking
for more money as long as you
are willing to part with it.
Scamwatch.gov
Sign new cards as
soon as they
arrive, and cut old
cards through the
magnetic strip and
the chip once
they’ve expired or
been cancelled
How to protect
yourself from this
scam?
Avoid any arrangement
with a stranger that asks
for up-front payment via
money order, wire transfer,
international funds
transfer, pre-loaded card or
electronic currency. It is
rare to recover money sent
like this
Never send money or
give credit card details,
online account details or
copies of personal
documents to anyone
you don’t know or trust
and never by email
The writing in the
message is in very
polite but broken
English so be careful
when you deal with
such instances .Don't
fall prey to such
scams
Do not get carried
away with the request
that includes a long
and often sad story
about why the money
cannot be transferred
by the rightful owner.
Scamwatch.gov
Follow us on
www.agsindia.com

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Payment Frauds in India

  • 2. Payment fraud and types of payment frauds What are Payment Frauds? Payment fraud is classified as: 1. Fraudulent or unauthorized transactions 2. Lost or stolen merchandise 3. False requests for a refund, return or bounced cheques 1. Online Shopping Scams 2. Job and Employment Scam 3. ATM Scam 4. Debit card & Credit card Scam 5. Lottery Scam 6. Overpayment Scam 7. Phishing Emails and phony web pages 8. Nigerian Scam/ 419 Types of frauds Scamwatch.gov
  • 3. Online Scam and how this scam works? How this Scam works? A product is advertised at an unbelievably low price, or advertised to have amazing benefits or features that sound too good to be true The other party insists on immediate payment, or payment by electronic funds transfer or a wire service. They may insist that you pay up-front for vouchers before you can access a cheap deal or a give- away An online seller may have a poor rating, or for any other reason, the seller would want to complete the sale outside of the website. If you do this, you lose any protection offered by the website operator An online retailer does not provide adequate information about privacy, terms and conditions of use, dispute resolution or contact details. The seller may be based overseas, or the seller does not allow payment through a secure payment service such as PayPal or a credit card transaction What is Online Shopping Scam? Online shopping scams involve scammers pretending to be legitimate online sellers, either with a fake website or a fake ad on a genuine retailer site Scamwatch.gov
  • 4. How to protect yourself from this scam? Sign new cards as soon as they arrive, and cut old cards through the magnetic strip and the chip once they’ve expired or been cancelled When using e-commerce websites, check all reviews about the seller you are considering buying from. Never trade outside of the website Check if the website has a refund or returns policy, and that their policies sound fair When making online payments, only pay for items using a secure payment service—look for a URL starting with ‘https’ and a closed padlock symbol, or a payment provider such as PayPal Avoid any arrangement with a stranger that asks for up-front payment via money order, wire transfer, international funds transfer, pre-loaded card or electronic currency. It is rare to recover money sent this way Scamwatch.gov
  • 5. Job and Employment Scam and how this scam works? What is Job and Employment Scam? A job scam occurs when a scammer poses as an employer or recruiter, and offers attractive employment opportunities which require that the job seeker pay money in advance. How this Scam works? You’re contacted by someone claiming to be an employer or an employer’s agent to say they are considering you for a position They start telling you big names in the industry and will gain your focus by offering attractive salaries Post the conversation about the salary, the fraudsters guarantee you 110% employment and then they ask you to pay some amount in order to register online After you register, they start telling you additional charges for the procedure and keeps prompting about the interview schedule You end up paying a huge amount to the fake recruiter with no interviews scheduled and without even realizing the situation Scamwatch.gov
  • 6. How to protect yourself from this scam? You receive an offer of a job for which you have not applied Be careful when you receive an offer for a job for which you have not applied. This situation itself is very fishy because the fake recruiter gives you job opportunities for the big names, also, offers you attractive pay If you have been asked to pay a large amount of money to receive a work permit, you have reason to be cautious. A job posting should be fairly detailed about the skills and requirements needed for a particular position. Open a new browser and Google the company name. Once you get to the company’s home page, look for its career page to compare the recruiters proposal with the original one Scamwatch.gov
  • 7. ATM Scam and how this scam works? What is ATM Scam? The term ‘ATM scam’ can refer to an illegal transaction that is committed by using an ATM, including fraudulent deposits or skimming card information. How this scam works? A camera is hidden under the false panel above an ATM keypad As camera films the keypad, the card is cloned by a device fitted to the machine Thief views film remotely on another device to steal pin number. Picture shows the actual footage from the scam Scamwatch.gov
  • 8. You receive an offer of a job for which you have not applied Before you leave the machine, make sure you have your card. As much as 83 percent of all ATM and debit fraud results from stolen cards and discarded receipts bearing card/account numbers. You should never write down the PIN number – it should be memorized. It is a good thing to change your ATM pin at least every quarter. This habit will also help remind you of changing the PIN if you find a suspicious activity Minimize your time at the ATM. The more time you spend at the ATM, the more vulnerable you are. If you need to update your records after a transaction, you must do it at home or office, but preferably not while at the ATM How to protect yourself from this scam? Scamwatch.gov
  • 9. Debit card & Credit card scam and how this scam works? When personal information is stolen from your debit, credit or store card, or the card itself is stolen; in order for money to be taken from your account or used to buy items in your name. What is Debit Card and Credit Card Scam? How this Scam works? Fraudsters use different techniques to find out details on your card. They may make an excuse to see your card when you are using it to buy something or to withdraw cash Fraudsters may also use techniques which involves attaching a data skimming device in the card reader slot to copy information from the magnetic strip when you swipe the card Alternatively, fraudsters may use the information to create a counterfeit card, or clone the card by skimming the data held on the chip or magnetic strip. Scamwatch.gov Also, If you are used to carrying out transactions on your smartphone, public Wi-Fi makes for a good hacking opportunity for thieves to steal your card details
  • 10. Don’t accept the card from the bank in case it is damaged or the seal is open Sign new cards as soon as they arrive, and cut old cards through the magnetic strip and the chip once they’ve expired or been cancelled How to protect yourself from this scam? Look after your cards- keep them with you everywhere you go. Never hand over a card, particularly if you are paying using a contactless card machine. Sign new cards as soon as they arrive, and cut old cards through the magnetic strip and the chip once they’ve expired or been cancelled Your bank or the police will never get in touch to ask you for your PIN as a ‘security check’. If you get a call, text message or voicemail like this, do not give away anything Scamwatch.gov
  • 11. Lottery Scam and how this scam works? A lottery scam is one, which begins with an unexpected email notification, phone call, or mailing and explaining "You have won, a large sum of money in a lottery”. The recipient of the message is usually told to keep the notice secret, due to a mix-up in some of the names and numbers, and to contact a claims agent. What is Lottery Scam? How this Scam works? You receive a letter, email or text message saying you have won a guaranteed prize in a lottery or competition that you did not enter The sender claims they have identified you as a winner by randomly choosing your email address. They may say the offer is 'legal' or 'legitimate', and has 'government approval’ To claim your prize you are asked to buy a ticket, pay a fee or call a premium rate phone number (usually starting with 190). You may be asked to provide your bank account details, or to send the fee to a PO box number or via a money transfer service. The scammer will take your payment and fail to deliver the prize, or send you something that falls short of the promised prize. Scamwatch.gov
  • 12. Sign new cards as soon as they arrive, and cut old cards through the magnetic strip and the chip once they’ve expired or been cancelled If someone asks you to pay money up-front in order to receive a prize or winnings, it’s almost always a scam. Legitimate lotteries do not require you to pay a fee to collect winnings Read all the terms and conditions of any offer very carefully – claims of free or very cheap offers often have hidden costs Never send money or give credit card, online account details, or copies of important personal documents, to anyone you do not know or trust and never by email Verify the identity of the contact by calling the relevant organization directly – find them through an independent source such as a phone book or online search. Do not use the contact details provided to you How to protect yourself from this scam? Scamwatch.gov
  • 13. Overpayment scam and how this scam works? What is Overpayment Scams? Overpayment scams work by getting you to ‘refund’ a scammer who has sent you a cheque for extra/ too much money for an item you are selling How this scam works? If you are into selling online or classified ads, scammer contacts you He makes an offer to you which would be considerable Post the offer, he/she sends the cheque to you which is higher than the amount agreed upon Before the cheque has been cleared by your bank, the scammer will contact you with an apology for the overpayment with fake excuses The scammer would ask for the refund of that extra money sent by him to you. Usually by Online transfer or by some other fast mode of payment Before you discover that their cheque has bounced, your money is gone and you are the victim of Overpayment scam Scamwatch.gov
  • 14. How to protect Yourself from this scam? Know who you are dealing with, independently confirm your buyer's name, street address, and telephone number Resist the pressure to ‘act now - if the buyer's offer is good, it would be good when the cheque clears’ Do not accept any cheque for more than your selling price Never agree to wire back funds to a buyer. A legitimate buyer will not pressure you to do so, and you have limited recourse if there is a problem with a wire transfer Scamwatch.gov
  • 15. Phishing emails and phony web pages and how this scam works? How this scam works? You receive an email, text or a phone call claiming to be from a bank, telecommunications provider or other business you regularly deal with, asking you to update or verify your details The email or text message does not address you by your proper name, and may contain typing errors and grammatical mistakes. The website address does not look like the address you usually use and is requesting details, the legitimate site does not normally ask for You notice new icons on your computer screen, or your computer is not as fast as it normally is What are Phishing Emails and phony web pages Scam? Phishing is the attempt to obtain sensitive information such as usernames, passwords, and credit card details (and, indirectly, money), often for malicious reasons, by disguising as a trustworthy entity in an electronic communication Scamwatch.gov
  • 16. How to protect yourself from this scam? Sign new cards as soon as they arrive, and cut old cards through the magnetic strip and the chip once they’ve expired or been cancelled Do not click on any links or open attachments from emails claiming to be from your bank or another trusted organization and asking you to update or verify your details – just press delete Do an internet search using the names or exact wording of the email or message to check for any references to a scam – many scams can be identified this way Look for the secure symbol secure websites can be identified by the use of 'https:' rather than 'http:' at the start of the internet address, or a closed padlock or unbroken key icon at the bottom right corner of your browser window Never provide your personal, credit card or online account details if you receive a call claiming to be from your bank or any other organization Scamwatch.gov
  • 17. Nigerian Scam/ 419 and how this scam works? What is Nigerian Scam/ 419 Scam? These scams are often known as 'Nigerian 419' scams because the first wave of them came from Nigeria. The '419' part of the name comes from the section of Nigeria’s Criminal Code which outlaws the practice. These scams now come from anywhere in the world. The scammer will tell you an elaborate fake story about large amounts of money 'trapped' in central banks during civil wars or coups, often in countries currently in the news You receive a contact out-of- the-blue asking you to 'help' someone from another country transfer money out of their country (e.g. Nigeria, Sierra Leone or Iraq) How this Scam works? The request includes a long and often sad story about why the money cannot be transferred by the rightful owner You are offered a financial reward for helping them access their 'trapped' funds. The amount of money to be transferred and the payment that the scammer promises to you if you help, is usually very large Scammers may ask for your bank account details to 'help them transfer the money' and use this information to later steal your funds The scammer may make up new fees that require payment before you can receive your reward. They will keep asking for more money as long as you are willing to part with it. Scamwatch.gov
  • 18. Sign new cards as soon as they arrive, and cut old cards through the magnetic strip and the chip once they’ve expired or been cancelled How to protect yourself from this scam? Avoid any arrangement with a stranger that asks for up-front payment via money order, wire transfer, international funds transfer, pre-loaded card or electronic currency. It is rare to recover money sent like this Never send money or give credit card details, online account details or copies of personal documents to anyone you don’t know or trust and never by email The writing in the message is in very polite but broken English so be careful when you deal with such instances .Don't fall prey to such scams Do not get carried away with the request that includes a long and often sad story about why the money cannot be transferred by the rightful owner. Scamwatch.gov