1. Abdou S. Mbaye  (646) 764-3157
300 East 112th Street, Apt. 6, New York, NY 10029  mamcheikh7@yahoo.com
Dear Sir/Madam:
I pride myself as an innovative and energetic individual who has progressive customer service
experience spanning over 6 years. My work style strongly focused on teamwork which has been
the secret of my success in providing support to many units of supervisors over the years.
Performing tasks that involve rigorous work ethics is my forte as I have the capability of
performing any given task as various projects demand. I derive considerable personal
satisfaction from a hard day at work and have been labeled “tireless” by my superiors many
times.
In addition to my superb customer service skills; my communication and time-management
skills gained through my previous experiences at different companies would contribute to my
ability to be victorious in this position.
I would appreciate the opportunity to meet with you personally, at your earliest convenience,
so that we may discuss the appropriateness of my skills and qualifications for your
requirements. Thank you for your time and consideration. I look forward to hearing
from/meeting with you soon.
Sincerely,
Abdou Samatte Mbaye
 (646) 764-3157
 mamcheikh7@yahoo.com
Enc: Resume and Cover Letter

2. Abdou S. Mbaye  (646) 764-3157
300 East 112th Street, Apt. 6, New York, NY 10029  mamcheikh7@yahoo.com
Highlight of Qualifications
 High School Diploma
 Superb customer service skills
 Exceptional organizational skills
 Bi-Lingual Skills - English, Wolof
 Excellent verbal and communication skills
 Strong organizational and communication skills
 Superb analytical and mathematical skills
 Computer Literacy - Basic & Intermediate
Education
High School Diploma Obtained 2000
Dakar, Senegal
Experience
Produce Clerk
SPROUTS FARMER'S MARKET, Round Rock, TX (01/2015 – 05/2015)
- Maintained working knowledge of products and operations of all produce departments.
- Assisted customers in locating items and addressed customer complaints or concerns in timely fashion.
- Aided in ordering, receiving, stocking and displaying of fresh fruits and vegetables.
- Created warm and safe environment for customers and store employees by keeping work area clean.
Customer Service Representative
TACO CABANA, Round Rock, TX (01/2015 – 04/2015)
RANDALL'S STORE, Round Rock, TX (06/2014 - 07/2014)
MEDICAL ARTS EDEAM KEETON, Austin, TX (02/2014 -05/2014)
- Answered customers' questions regarding sales and returns and provided information on procedures.
- Marked stock items using identification tags, stamps, electric marking tools and other labeling equipment.
- Provided exceptional, responsive service; greeting customers in a friendly and professional manner.
- Contributed to the overall display efforts within store, including stocking/replenishing food racks.
Maintenance Worker
CNA YARBROUGH SOLUTIONS, Round Rock, TX (01/2014 – 04/2014)
- Swept, vacuumed, mopped, waxed, stripped, and polished floors; vacuumed and shampooed carpets.
- Managed and assisted in the development of preventative maintenance plans and tasks of the facility.
- Utilized typical equipment, methods, and tools for maintenance of facilities.
- Emptied wastebaskets, and transported other trash and waste to disposal areas.
Dishwasher
NASHA RASHA RESTAURANT, New York, NY (01/2013 - 05/2014)
AFRICAN RESTAURANT, New York, NY (02/2009 - 12/2012)
- Cleaned, per approved sanitation and safety guidelines, all food preparation/serving items and equipment.
- Operated dishwasher per approved guidelines and checked for cleanliness at all times.
- Cleaned floor area of any spillage of water, detergent and food stuffs per safety and sanitation guidelines.
- Disposed of garbage in proper waste/refuse containers.
Security Officer
TAMBA SECURITY, Dakar, Senegal (06/2008 – 02/2009)
- Examined doors, windows, and gates to determine that they were secure.
- Informed and warned violators of rule infractions, such as loitering, smoking or carrying forbidden articles.
- Provided public assistance, including lockout services and information.
References available upon request.