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Welcome
Gulab Ram  Batch: C5
Communication skills Mrs. Smita Desai
Acknowledgement ,[object Object]
  Interviewing skills module
  Internet(Google)
  Friends
  Parents,[object Object]
Communication  Communication means transfer of  emotion, idea’s, views, feelings of one  person to another people.   Communication is Two way traffic:-  means it includes both sender & receiver.  It is never ending:-  means it is an continuous process.
Types of communication Verbal (7%) (Speaking/language) Non-verbal (93%) (body language) Speak Speak and Speak Written Gesture(using your body) Posture  ,[object Object]
Confidence
Close minded etc.Facial expression Eye contact Attire(clothes) Smile
Important parts of communication Sender:- He is the person who think some thing is necessary or important for the receiver.  Massage:- It is an important matter which has to be send by sender and received by the receiver.  Encode:- Make the massage in the from of some symbols, sings, pictures, digit, to maintain secrecy this is called as Encode the massage.
Channel:- Sender send the massage with the help medium such as phone, telegram, e-mail etc. this medium is called as channel.  Decode:- Convert the massage in to simple language from that sing & symbol is called as encode the massage.  Receiver:- It is the person who receive the massage and give feedback to sender.  Feedback:- When the receiver send the report to the sender that he understand massage, than it is an feedback to that massage
Barriers of communication Personal barrier:- ,[object Object]
Preparation & presentation
Lack of clarity (pronunciation, pitch, etc.)
Lack of credibility
Timing,[object Object]
Barriers which I had faced during the task During communicating with higher authority lack of confidence disagreement between verbal & non-verbal communication Lack of motivation  Lack of self awareness During communicating with receiver Selective perception  Voice clarity Semantic  Generation gap Prejudice
Removing the barriers:- By start improving upon pronunciation By develop habit of reading–start with the English newspaper /comics By understand first, then communicate
Correlation of communication with job 		By using Personality development factors and communication skills correlation of my experience with respect to job which I would take up in the future:- Clarity, Correctness, Courtesy and Completion. Make eye contact while you communicate with other person. Always maintain your facial expression with words which you use. Communication must be in positive language. Always be in a neat & proper grooming. Positive attitude.
Verbal:-    Use of correct words can impress professionally attached people, and it gives as a status in society. Non-Verbal:-  Body language can help us  to explain what we mean. Our expressions can make some one to pay attention. Our voice modulation can give more impact in world. Confidence can given positive impact on others.
Hospitality and Aviation How to attend customer in Hospitality  & Aviation industry Aim:- Cabin crew and Hotel management The plan for making the next project taking the corrective measures from the last one. Suggestion and changes for next project:-   Need proper direction Need own vehicle By managing time of institute By taking full knowledge about industry
Strength Positive attitude Assimilation Confident Good relation Weakness Lack  of knowledge Nervousness Lack of work experience Lack of communic -ation Skill
Removing of  above barriers:- Work upon communication skills  work for good relationship Removal of personal barriers By reading books
Moral values
Moral value It plays a very important role in  our life, because all the moral  values come from our  parents, teachers, elders, friends, and from our religion. It shows our personality  and family background.
Personality mind Body Character Soul mind Body

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Communication skills

  • 2. Gulab Ram Batch: C5
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  • 5. Interviewing skills module
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  • 9. Communication Communication means transfer of emotion, idea’s, views, feelings of one person to another people. Communication is Two way traffic:- means it includes both sender & receiver. It is never ending:- means it is an continuous process.
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  • 13. Close minded etc.Facial expression Eye contact Attire(clothes) Smile
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  • 16. Important parts of communication Sender:- He is the person who think some thing is necessary or important for the receiver. Massage:- It is an important matter which has to be send by sender and received by the receiver. Encode:- Make the massage in the from of some symbols, sings, pictures, digit, to maintain secrecy this is called as Encode the massage.
  • 17. Channel:- Sender send the massage with the help medium such as phone, telegram, e-mail etc. this medium is called as channel. Decode:- Convert the massage in to simple language from that sing & symbol is called as encode the massage. Receiver:- It is the person who receive the massage and give feedback to sender. Feedback:- When the receiver send the report to the sender that he understand massage, than it is an feedback to that massage
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  • 20. Lack of clarity (pronunciation, pitch, etc.)
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  • 23. Barriers which I had faced during the task During communicating with higher authority lack of confidence disagreement between verbal & non-verbal communication Lack of motivation Lack of self awareness During communicating with receiver Selective perception Voice clarity Semantic Generation gap Prejudice
  • 24. Removing the barriers:- By start improving upon pronunciation By develop habit of reading–start with the English newspaper /comics By understand first, then communicate
  • 25. Correlation of communication with job By using Personality development factors and communication skills correlation of my experience with respect to job which I would take up in the future:- Clarity, Correctness, Courtesy and Completion. Make eye contact while you communicate with other person. Always maintain your facial expression with words which you use. Communication must be in positive language. Always be in a neat & proper grooming. Positive attitude.
  • 26. Verbal:- Use of correct words can impress professionally attached people, and it gives as a status in society. Non-Verbal:- Body language can help us to explain what we mean. Our expressions can make some one to pay attention. Our voice modulation can give more impact in world. Confidence can given positive impact on others.
  • 27. Hospitality and Aviation How to attend customer in Hospitality & Aviation industry Aim:- Cabin crew and Hotel management The plan for making the next project taking the corrective measures from the last one. Suggestion and changes for next project:- Need proper direction Need own vehicle By managing time of institute By taking full knowledge about industry
  • 28. Strength Positive attitude Assimilation Confident Good relation Weakness Lack of knowledge Nervousness Lack of work experience Lack of communic -ation Skill
  • 29. Removing of above barriers:- Work upon communication skills work for good relationship Removal of personal barriers By reading books
  • 31. Moral value It plays a very important role in our life, because all the moral values come from our parents, teachers, elders, friends, and from our religion. It shows our personality and family background.
  • 32. Personality mind Body Character Soul mind Body
  • 33. Moral values of life Truth Faith Humble/Polite Responsibility Courage Hope Patient Disciplines Principles Empathy Kindness Compassion Honesty Loyalty Truthfulness Trustworthiness helpful
  • 34. Important of moral values:- Values are the guiding principles, decisive in day to day behaviors as also is critical life situations. Values are a set bring of principles or standards of behavior. Values are regarded desirable, important and held in high esteem by a particular society in which a person lives.
  • 35. Development of moral values:- We can develop our moral values by reading good and knowledgeable books & taking guidance by good person and also by communicating with people. Character Building :- Character building plays a important role in our life to build a good character because in moral values we get knowledge about behavior and nature. The factors which requires to build a good character are:- Sincere, honesty, positive attitude, good and friendly nature.
  • 36. The places which we had visited I observe that they had:- Good and friendly nature Positive attitude Sincere Honest Perception Motivation. Politeness Respectful
  • 37. Giving suggestions for building a strong character and imbibing a strong value Suggestion for myself Honesty Respectful Good behavior Politeness friendly relation Sincerity Positive attitude Persistence Suggestion for others Respectful Good behavior Sincerity Assimilation Positive attitude Persistence Perception
  • 38. Importance in personal life:- Good thinking ability Sincere Honest Good and friendly relation Well groomed Importance in Professional life:- Helps to maintain a good relation in industry. gives full attention towards our work. Helps to maintain a good personality. Helps to Make a Good career.
  • 39. Conclusion We are honored to spent time those children who is in Deaf n Dumb I feel some Big changes in me because of them and those factors which I learnt in Personality development. I am inspired threw them that still we have more opportunities in our hand to do some thing. Now I realize the importance of time managements.