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MARKETING
Getting it right
21 July 2015
Created by : Bridget von Holdt
Glasshouse Communication Management
WHO WE ARE
• Established in 2013 as a result of two highly
successful and well established consultancies
namely; Inzalo Communication and HMC
Seswa
 Each with more than 30 years experience
• Longstanding clients and track record
• Committed to innovation and effective
implementation
• Offering tailor made strategies and solutions
specific to our clients’ needs
OUR OFFERING
Writing
Digital
AdvertisingDesign
Crisis
communication
plans
SERVICES
Strategic
planning
Public Relations
Media
Relations
Event
Management
Stakeholder
relations
Investor and
financial
communication
SECTORS
Business and Finance
Industrial and
engineering
Consumer Pharmaceutical Digital Entertainment
BRANDING
WHAT IS BRANDING?
Creating a unique name and image for
a product in the consumers' mind
through:
• Advertising campaigns with a
consistent theme.
• Branding aims to establish a
significant and differentiated
presence in the market that
attracts and retains loyal
customers.
HOW TO BRAND YOUR COMPANY?
Logo
ProfileMessaging
Product
HOW TO BRAND YOUR COMPANY?
Logo:
• A logo is a quick visual that reminds clients
and potential customers of your company’s
identity.
• The consistency of a logo and branding
shows great attention to detail, which
implies that your business will deliver a
consistent customer experience.
Company Profile:
• Help streamline your organisation’s
identity.
• Build the image and credibility of your
business.
• Summarise your organisation’s purpose,
history and culture.
• Present key information to potential
customers and investors, the general public
and the media.
HOW TO BRAND YOUR COMPANY?
Product:
• Explain what your company is
in one sentence
• What are the most important
services do you offer?
• Messaging:
• What are the top 3 points you
want to say about your
company?
• What are the top 3 points you
want people to know about
your company?
Your values
Why do you need core values?
• Core values are what support the vision, shape the culture and reflect what the
company values. They are the essence of the company’s identity – the principles,
beliefs or philosophy of values. Many companies focus mostly on the technical
competencies but often forget what are the underlying competencies that make
their companies run smoothly — core values. Establishing strong core values
provides both internal and external advantages to the company:
• Core values help companies in the decision-making processes. For example, if one
of your core values is to stand behind the quality of your products, any products
not reaching the satisfactory standard are automatically eliminated.
• Core values educate clients and potential customers about what the company is
about and clarify the identity of the company. Especially in this competitive world,
having a set of specific core values that speak to the public is definitely a
competitive advantage.
• Core values are becoming primary recruiting and retention tools. With the ease of
researching companies, job seekers are doing their homework on the identities of
the companies they are applying for and weighing whether or not these
companies hold the values that the job seekers consider as important.
Your values
Golden Structures stands behind our name and our work because we
believe in maintaining
the three core business values that our company was founded on:
CUSTOMER SATISFACTION
When a disaster strikes your home or business, it disrupts every
aspect of your life. Golden Structures provides outstanding service
and results, which ensures the safety and satisfaction of our
clients. We help our customers understand the restoration process,
assisting them through each step, from filing a claim to
reconstruction. Golden Structures uses project management,
experienced technicians, and a licensed general contractor to ensure
the process remains on schedule. Our work isn’t done until our
clients are satisfied.
Your values
Golden Structures stands behind our name and our work because we
believe in maintaining
the three core business values that our company was founded on:
CUSTOMER SATISFACTION
When a disaster strikes your home or business, it disrupts every aspect
of your life. Golden Structures provides outstanding service and
results, which ensures the safety and satisfaction of our clients. We
help our customers understand the restoration process, assisting them
through each step, from filing a claim to reconstruction. Golden
Structures uses project management, experienced technicians, and a
licensed general contractor to ensure the process remains on
schedule. Our work isn’t done until our clients are satisfied.
QUALITY WORK
Golden Structures is a fully licensed and insured company. Our
technicians are certified by the IICRC, which ensures that our
customers receive a well-educated and experienced staff working to
restore their property to pre-loss condition. We respond to
emergencies 24 hours a day, 7 days a week, 365 days a year because
we know that disaster can strike at any time
INTEGRITY
Michael and the team from Golden Structures understand the stress
that any type of damage to your personal property will cause. We
believe our customers deserve honesty and compassion. No matter
the day or time, Golden Structures’ staff is available to answer any
questions or concerns
WHAT IS MARKETING?
Marketing is communicating the
value of :
• Product & Service
• Brand to Customers
For the purpose of:
• Promoting the Brand
• Selling the Product
• Selling the Service
HOW TO MARKET?
0
1
2
3
4
5
6
7
8
9
Target Audience Key Messages Avenues Timing
HOW TO MARKET?
Target Audience / customer:
• B2B
• Consumers
• Stakeholders
• Media
Key Messages:
• Who you are
• How you work
• What makes you different
• Why your brand is relevant
HOW TO MARKET?
Timing:
• When should info go out?
i.e.: new product being released
• How often should info go out?
Avenues / tactics: For example
• Website
• Advertising
• Activations
• Social Media
• Public Relations
DIGITAL MARKETING
WHAT IS DIGITAL MARKETING?
• Digital marketing means
using digital technologies to
reach and engage with
consumers.
• The key objective is to
promote brands through
various digital channels
DIGITAL MARKETING PLATFORMS
Digital
PR
Social
Media
Stake-
Holders
Advert-
ising
Adtivat-
ions
Website
SUCCESSFUL DIGITAL MARKETING
‘A business has to be engaging, it has to
be fun, and it has to exercise your creative
instincts.’ Richard Branson
SUCCESSFUL DIGITAL MARKETING
SUCCESSFUL DIGITAL MARKETING
HOW TO RUN A SUCCESSFUL
MARKETING CAMPAIGN
BE BRAVE!!
STAND
OUT!!
BE
DIFFERENT!!
BE
RELEVANT!!
Other brands
• Khulula Investment Cars
• Discovery Africa Tikkun
• Mazda Nespresso
• 3M Bonny’s Best Buys
• Garmin Pfizer
• Mandela Day Italtile / CTM
• Lafarge L’Oreal
OUR CLIENTS
OUR CLIENTS
THANK YOU
Q’s

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MR12CD Tuesday13h00 - Von Holdt

  • 1. MARKETING Getting it right 21 July 2015 Created by : Bridget von Holdt Glasshouse Communication Management
  • 2. WHO WE ARE • Established in 2013 as a result of two highly successful and well established consultancies namely; Inzalo Communication and HMC Seswa  Each with more than 30 years experience • Longstanding clients and track record • Committed to innovation and effective implementation • Offering tailor made strategies and solutions specific to our clients’ needs
  • 5. SECTORS Business and Finance Industrial and engineering Consumer Pharmaceutical Digital Entertainment
  • 7. WHAT IS BRANDING? Creating a unique name and image for a product in the consumers' mind through: • Advertising campaigns with a consistent theme. • Branding aims to establish a significant and differentiated presence in the market that attracts and retains loyal customers.
  • 8. HOW TO BRAND YOUR COMPANY? Logo ProfileMessaging Product
  • 9. HOW TO BRAND YOUR COMPANY? Logo: • A logo is a quick visual that reminds clients and potential customers of your company’s identity. • The consistency of a logo and branding shows great attention to detail, which implies that your business will deliver a consistent customer experience. Company Profile: • Help streamline your organisation’s identity. • Build the image and credibility of your business. • Summarise your organisation’s purpose, history and culture. • Present key information to potential customers and investors, the general public and the media.
  • 10. HOW TO BRAND YOUR COMPANY? Product: • Explain what your company is in one sentence • What are the most important services do you offer? • Messaging: • What are the top 3 points you want to say about your company? • What are the top 3 points you want people to know about your company?
  • 11.
  • 13. Why do you need core values? • Core values are what support the vision, shape the culture and reflect what the company values. They are the essence of the company’s identity – the principles, beliefs or philosophy of values. Many companies focus mostly on the technical competencies but often forget what are the underlying competencies that make their companies run smoothly — core values. Establishing strong core values provides both internal and external advantages to the company: • Core values help companies in the decision-making processes. For example, if one of your core values is to stand behind the quality of your products, any products not reaching the satisfactory standard are automatically eliminated. • Core values educate clients and potential customers about what the company is about and clarify the identity of the company. Especially in this competitive world, having a set of specific core values that speak to the public is definitely a competitive advantage. • Core values are becoming primary recruiting and retention tools. With the ease of researching companies, job seekers are doing their homework on the identities of the companies they are applying for and weighing whether or not these companies hold the values that the job seekers consider as important.
  • 14. Your values Golden Structures stands behind our name and our work because we believe in maintaining the three core business values that our company was founded on: CUSTOMER SATISFACTION When a disaster strikes your home or business, it disrupts every aspect of your life. Golden Structures provides outstanding service and results, which ensures the safety and satisfaction of our clients. We help our customers understand the restoration process, assisting them through each step, from filing a claim to reconstruction. Golden Structures uses project management, experienced technicians, and a licensed general contractor to ensure the process remains on schedule. Our work isn’t done until our clients are satisfied.
  • 15. Your values Golden Structures stands behind our name and our work because we believe in maintaining the three core business values that our company was founded on: CUSTOMER SATISFACTION When a disaster strikes your home or business, it disrupts every aspect of your life. Golden Structures provides outstanding service and results, which ensures the safety and satisfaction of our clients. We help our customers understand the restoration process, assisting them through each step, from filing a claim to reconstruction. Golden Structures uses project management, experienced technicians, and a licensed general contractor to ensure the process remains on schedule. Our work isn’t done until our clients are satisfied.
  • 16. QUALITY WORK Golden Structures is a fully licensed and insured company. Our technicians are certified by the IICRC, which ensures that our customers receive a well-educated and experienced staff working to restore their property to pre-loss condition. We respond to emergencies 24 hours a day, 7 days a week, 365 days a year because we know that disaster can strike at any time INTEGRITY Michael and the team from Golden Structures understand the stress that any type of damage to your personal property will cause. We believe our customers deserve honesty and compassion. No matter the day or time, Golden Structures’ staff is available to answer any questions or concerns
  • 17. WHAT IS MARKETING? Marketing is communicating the value of : • Product & Service • Brand to Customers For the purpose of: • Promoting the Brand • Selling the Product • Selling the Service
  • 18. HOW TO MARKET? 0 1 2 3 4 5 6 7 8 9 Target Audience Key Messages Avenues Timing
  • 19. HOW TO MARKET? Target Audience / customer: • B2B • Consumers • Stakeholders • Media Key Messages: • Who you are • How you work • What makes you different • Why your brand is relevant
  • 20. HOW TO MARKET? Timing: • When should info go out? i.e.: new product being released • How often should info go out? Avenues / tactics: For example • Website • Advertising • Activations • Social Media • Public Relations
  • 22. WHAT IS DIGITAL MARKETING? • Digital marketing means using digital technologies to reach and engage with consumers. • The key objective is to promote brands through various digital channels
  • 24. SUCCESSFUL DIGITAL MARKETING ‘A business has to be engaging, it has to be fun, and it has to exercise your creative instincts.’ Richard Branson
  • 27. HOW TO RUN A SUCCESSFUL MARKETING CAMPAIGN BE BRAVE!! STAND OUT!! BE DIFFERENT!! BE RELEVANT!!
  • 28. Other brands • Khulula Investment Cars • Discovery Africa Tikkun • Mazda Nespresso • 3M Bonny’s Best Buys • Garmin Pfizer • Mandela Day Italtile / CTM • Lafarge L’Oreal