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Copyright ©2012 Going Social   www.goingsocial.ca
INTRODUCTION




                               Lowell Brown
                               Social Media Marketing Advisor & CEO
                               Going Social

            E: lowell@goingsocial.ca
            P: 416-398-6669
            F: facebook.com/goingsocial
            T: twitter.com/iGoSocial
            T: twitter.com/lowellbrown
            L: ca.linkedin.com/in/lowellbrown

Copyright ©2012 Going Social
AGENDA


       What will this Webinar Cover?

              -      Overview of Facebook Page Changes
              -      New Primary Photos
              -      About Section Changes
              -      Apps & Views
              -      App Structure Updates
              -      Default Landing Pages
              -      Content Control
              -      New Admin Panel
              -      Private Messaging
              -      Teaser – New Future Promotion Tool
              -      Summary
              -      Q&A



Copyright ©2012 Going Social
INTRODUCTION




Copyright ©2012 Going Social
INTRODUCTION




                               Facebook Pages Now




Copyright ©2012 Going Social
INTRODUCTION




Copyright ©2012 Going Social
INTRODUCTION




Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES




                               So what’s new and why the change?




Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES




Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES


        2 Primary Photos




1
Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES


        2 Primary Photos

        Cover Photo:
        851 x 315 px




1
Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES


        2 Primary Photos

        Cover Photo:
        851 x 315 px


        Profile Picture:
        180 x 180 px




1
Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES


        2 Primary Photos: Examples




1
Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES


        2 Primary Photos: Examples




1
Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES


        2 Primary Photos: Examples




1
Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES


        2 Primary Photos: Examples




1
Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES


        2 Primary Photos: Examples




1
Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES


        Facebook Cover Photo May NOT Include:




1
Copyright ©2012 Going Social
                                      Source: www.facebook.com/page_guidelines.php
FACEBOOK TIMELINE FOR PAGES


        Facebook Cover Photo May NOT Include:

              • Price or purchase information, such as "40% off" or
                "Download it on socialmusic.com"




1
Copyright ©2012 Going Social
                                                   Source: www.facebook.com/page_guidelines.php
FACEBOOK TIMELINE FOR PAGES


        Facebook Cover Photo May NOT Include:

              • Price or purchase information, such as "40% off" or
                "Download it on socialmusic.com"

              • Contact information such as a website address, email,
                mailing address, or information that should go in your
                Page's "About" section




1
Copyright ©2012 Going Social
                                                      Source: www.facebook.com/page_guidelines.php
FACEBOOK TIMELINE FOR PAGES


        Facebook Cover Photo May NOT Include:

              • Price or purchase information, such as "40% off" or
                "Download it on socialmusic.com"

              • Contact information such as a website address, email,
                mailing address, or information that should go in your
                Page's "About" section

              • References to Facebook features or actions, such as
                "Like" or "Share" or an arrow pointing from the cover photo
                to any of these features




1
Copyright ©2012 Going Social
                                                      Source: www.facebook.com/page_guidelines.php
FACEBOOK TIMELINE FOR PAGES


        Facebook Cover Photo May NOT Include:

              • Price or purchase information, such as "40% off" or
                "Download it on socialmusic.com"

              • Contact information such as a website address, email,
                mailing address, or information that should go in your
                Page's "About" section

              • References to Facebook features or actions, such as
                "Like" or "Share" or an arrow pointing from the cover photo
                to any of these features

              • Calls to action, such as "Get it now" or "Tell your friends."

1
Copyright ©2012 Going Social
                                                      Source: www.facebook.com/page_guidelines.php
FACEBOOK TIMELINE FOR PAGES


        About Section:

        • Most relevant
          business/organization information




2
Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES


        About Section:

        • Most relevant
          business/organization information

        • Appears on all pages




2
Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES


        About Section:

        • Most relevant
          business/organization information

        • Appears on all pages

        • Pulls text from current “info” tab




2
Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES


        Apps & Views:




3
Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES


        Apps & Views:

        • 4 featured at all times




3
Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES


        Apps & Views:

        • 4 featured at all times

        • Photos appears first,
          others can be adjusted
          as desired




3
Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES


        Apps & Views:

        • 4 featured at all times

        • Photos appears first,
          others can be adjusted
          as desired

        • If more then 4,
          drop-down appears




3
Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES


        Apps & Views:

        • 4 featured at all times

        • Photos appears first,
          others can be adjusted
          as desired

        • If more then 4,
          drop-down appears

        • Up to 12 apps




3
Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES


        Apps & Views:

        • 4 featured at all times

        • Photos appears first,
          others can be adjusted
          as desired

        • If more then 4,
          drop-down appears

        • Up to 12 apps

        • Photo’s, Likes, Events,
          Custom Apps




3
Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES


        Apps & Views:

        • 4 featured at all times

        • Photos appears first,
          others can be adjusted
          as desired

        • If more then 4,
          drop-down appears

        • Up to 12 apps

        • Photo’s, Likes, Events,
          Custom Apps

        • Customizable Images
          (111 x 74 px)



3
Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES


       Old Apps/Tabs need to
       be updated:
         • OLD tabs were 520 px wide




4
Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES


       Old Apps/Tabs need to
       be updated:
         • OLD tabs were 520 px wide
         • NEW tabs
               810 px wide




4
Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES


       No More Default Landing Page




5
Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES


       Connect With People - Friend Activity

         • More personal experience when they see how their
               friends are engaging with you




6
Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES


       Connect With People - Friend Activity

         • More personal experience when they see how their
               friends are engaging with you




6
Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES


       Content Control

         • Pin a post - Pinned posts will stay
           at the top of your page for 7 days




7
Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES


       Content Control

         • Milestones - Highlights important company milestones (Ex. new store opening,
           anniversary, accomplishment, major event.




7
Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES


       Milestones




7
Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES


       Content Control

         • Star a post - Makes it wide screen and visible to everyone who visits your page.




7
Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES


       Content Control

         • Star a post - Makes it wide screen and visible to everyone who visits your page.




7
Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES


       Content Control

         • Ability to Edit Posts - You can now edit the date and picture of posts after they
           were original posted.




7
Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES


       New Admin Panel
         • Shows notifications, Insights and other important info you need to respond to.




8
Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES


       New Admin Panel
         • Shows notifications, Insights and other important info you need to respond to.




8
Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES


       New Admin Panel
         • Shows notifications, Insights and other important info you need to respond to.




8
Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES


       New Admin Panel
         • Shows notifications, Insights and other important info you need to respond to.
         • Also can invite your email contacts, invite friends, share page and create an ad from the
           “Build Audience” drop-down menu.




8
Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES


       New Admin Panel
         • Shows notifications, Insights and other important info you need to respond to.
         • Also can invite your email contacts, invite friends, share page and create an ad from the
           “Build Audience” drop-down menu.




8
Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES


       Private Messages
         • Users can now send private messages to Facebook Page Admins




9
Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES


       Private Messages
         • Users can now send private messages to Facebook Page Admins




9
Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES


       Private Messages
         • Users can now send private messages to Facebook Page Admins




9
Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES


       Private Messages
         • Activity log helps manage your timeline




9
Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES


       Private Messages
         • Activity log helps manage your timeline




9
Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES


       Private Messages
         • Activity log helps manage your timeline




9
Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES


       Private Messages
         • Activity log helps manage your timeline
         • Brands can now send & receive private messages with users




9
Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES


       Private Messages
         • Activity log helps manage your timeline
         • Brands can now send & receive private messages with users
                • Much deeper consumer interaction
                • Page Admins can take extended customer inquiries to a private setting
                • Private messages can include attached file, picture or video




9
Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES


       Hidden Gem: Facebook Offers
         • Not available for all Pages yet. But expected to be available soon.
         • Like Facebook Deals on steroids!
         • Post is sent through News Feed - more visible
         • Easy ways to share the Offer




10
Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES


       Hidden Gem: Facebook Offers
         • Not available for all Pages yet.
         • Like Facebook Deals on steroids!
         • Post is sent through News Feed -
           more visible
         • Easy ways to share the Offer




10
Copyright ©2012 Going Social
FACEBOOK TIMELINE FOR PAGES


       Hidden Gem: Facebook Offers
         • Not available for all Pages yet.
         • Like Facebook Deals on steroids!
         • Post is sent through News Feed - more visible
         • Easy ways to share the Offer




10
Copyright ©2012 Going Social
Future Webinar Topics May Include:

                                        - 9 Ways to Engage Fans
        - How to Significantly Increase Page Likes and Build Engagement using Facebook Ads
                                      - Social Media Goal Setting
                         - Facebook Insights: How to Track & Monitor Success
                                       - Facebook Marketing 101
                                          - Twitter Marketing 101
           - Community Management - How To Keep Your Community Active and Thriving
                                          -Many more to come....

                               To get notified of upcoming webinar dated and details please go to:
                               www.goingsocial.ca/webinars/signup


Copyright ©2012 Going Social
Copyright ©2012 Going Social
Copyright ©2012 Going Social
E: lowell@goingsocial.ca     F: facebook.com/goingsocial
                               P: 416-398-6669              T: twitter.com/iGoSocial
                               W: www.goingsocial.ca        L: ca.linkedin.com/in/lowellbrown
                               T: twitter.com/lowellbrown   G+: gplus.to/lowellbrown

Copyright ©2012 Going Social
Thank you
                                for tuning in!


Copyright ©2012 Going Social
Q&A


Copyright ©2012 Going Social

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10 Things You Need To Know About The New Facebook Timelines for Pages

  • 1. Copyright ©2012 Going Social www.goingsocial.ca
  • 2. INTRODUCTION Lowell Brown Social Media Marketing Advisor & CEO Going Social E: lowell@goingsocial.ca P: 416-398-6669 F: facebook.com/goingsocial T: twitter.com/iGoSocial T: twitter.com/lowellbrown L: ca.linkedin.com/in/lowellbrown Copyright ©2012 Going Social
  • 3. AGENDA What will this Webinar Cover? - Overview of Facebook Page Changes - New Primary Photos - About Section Changes - Apps & Views - App Structure Updates - Default Landing Pages - Content Control - New Admin Panel - Private Messaging - Teaser – New Future Promotion Tool - Summary - Q&A Copyright ©2012 Going Social
  • 5. INTRODUCTION Facebook Pages Now Copyright ©2012 Going Social
  • 8. FACEBOOK TIMELINE FOR PAGES So what’s new and why the change? Copyright ©2012 Going Social
  • 9. FACEBOOK TIMELINE FOR PAGES Copyright ©2012 Going Social
  • 10. FACEBOOK TIMELINE FOR PAGES 2 Primary Photos 1 Copyright ©2012 Going Social
  • 11. FACEBOOK TIMELINE FOR PAGES 2 Primary Photos Cover Photo: 851 x 315 px 1 Copyright ©2012 Going Social
  • 12. FACEBOOK TIMELINE FOR PAGES 2 Primary Photos Cover Photo: 851 x 315 px Profile Picture: 180 x 180 px 1 Copyright ©2012 Going Social
  • 13. FACEBOOK TIMELINE FOR PAGES 2 Primary Photos: Examples 1 Copyright ©2012 Going Social
  • 14. FACEBOOK TIMELINE FOR PAGES 2 Primary Photos: Examples 1 Copyright ©2012 Going Social
  • 15. FACEBOOK TIMELINE FOR PAGES 2 Primary Photos: Examples 1 Copyright ©2012 Going Social
  • 16. FACEBOOK TIMELINE FOR PAGES 2 Primary Photos: Examples 1 Copyright ©2012 Going Social
  • 17. FACEBOOK TIMELINE FOR PAGES 2 Primary Photos: Examples 1 Copyright ©2012 Going Social
  • 18. FACEBOOK TIMELINE FOR PAGES Facebook Cover Photo May NOT Include: 1 Copyright ©2012 Going Social Source: www.facebook.com/page_guidelines.php
  • 19. FACEBOOK TIMELINE FOR PAGES Facebook Cover Photo May NOT Include: • Price or purchase information, such as "40% off" or "Download it on socialmusic.com" 1 Copyright ©2012 Going Social Source: www.facebook.com/page_guidelines.php
  • 20. FACEBOOK TIMELINE FOR PAGES Facebook Cover Photo May NOT Include: • Price or purchase information, such as "40% off" or "Download it on socialmusic.com" • Contact information such as a website address, email, mailing address, or information that should go in your Page's "About" section 1 Copyright ©2012 Going Social Source: www.facebook.com/page_guidelines.php
  • 21. FACEBOOK TIMELINE FOR PAGES Facebook Cover Photo May NOT Include: • Price or purchase information, such as "40% off" or "Download it on socialmusic.com" • Contact information such as a website address, email, mailing address, or information that should go in your Page's "About" section • References to Facebook features or actions, such as "Like" or "Share" or an arrow pointing from the cover photo to any of these features 1 Copyright ©2012 Going Social Source: www.facebook.com/page_guidelines.php
  • 22. FACEBOOK TIMELINE FOR PAGES Facebook Cover Photo May NOT Include: • Price or purchase information, such as "40% off" or "Download it on socialmusic.com" • Contact information such as a website address, email, mailing address, or information that should go in your Page's "About" section • References to Facebook features or actions, such as "Like" or "Share" or an arrow pointing from the cover photo to any of these features • Calls to action, such as "Get it now" or "Tell your friends." 1 Copyright ©2012 Going Social Source: www.facebook.com/page_guidelines.php
  • 23. FACEBOOK TIMELINE FOR PAGES About Section: • Most relevant business/organization information 2 Copyright ©2012 Going Social
  • 24. FACEBOOK TIMELINE FOR PAGES About Section: • Most relevant business/organization information • Appears on all pages 2 Copyright ©2012 Going Social
  • 25. FACEBOOK TIMELINE FOR PAGES About Section: • Most relevant business/organization information • Appears on all pages • Pulls text from current “info” tab 2 Copyright ©2012 Going Social
  • 26. FACEBOOK TIMELINE FOR PAGES Apps & Views: 3 Copyright ©2012 Going Social
  • 27. FACEBOOK TIMELINE FOR PAGES Apps & Views: • 4 featured at all times 3 Copyright ©2012 Going Social
  • 28. FACEBOOK TIMELINE FOR PAGES Apps & Views: • 4 featured at all times • Photos appears first, others can be adjusted as desired 3 Copyright ©2012 Going Social
  • 29. FACEBOOK TIMELINE FOR PAGES Apps & Views: • 4 featured at all times • Photos appears first, others can be adjusted as desired • If more then 4, drop-down appears 3 Copyright ©2012 Going Social
  • 30. FACEBOOK TIMELINE FOR PAGES Apps & Views: • 4 featured at all times • Photos appears first, others can be adjusted as desired • If more then 4, drop-down appears • Up to 12 apps 3 Copyright ©2012 Going Social
  • 31. FACEBOOK TIMELINE FOR PAGES Apps & Views: • 4 featured at all times • Photos appears first, others can be adjusted as desired • If more then 4, drop-down appears • Up to 12 apps • Photo’s, Likes, Events, Custom Apps 3 Copyright ©2012 Going Social
  • 32. FACEBOOK TIMELINE FOR PAGES Apps & Views: • 4 featured at all times • Photos appears first, others can be adjusted as desired • If more then 4, drop-down appears • Up to 12 apps • Photo’s, Likes, Events, Custom Apps • Customizable Images (111 x 74 px) 3 Copyright ©2012 Going Social
  • 33. FACEBOOK TIMELINE FOR PAGES Old Apps/Tabs need to be updated: • OLD tabs were 520 px wide 4 Copyright ©2012 Going Social
  • 34. FACEBOOK TIMELINE FOR PAGES Old Apps/Tabs need to be updated: • OLD tabs were 520 px wide • NEW tabs 810 px wide 4 Copyright ©2012 Going Social
  • 35. FACEBOOK TIMELINE FOR PAGES No More Default Landing Page 5 Copyright ©2012 Going Social
  • 36. FACEBOOK TIMELINE FOR PAGES Connect With People - Friend Activity • More personal experience when they see how their friends are engaging with you 6 Copyright ©2012 Going Social
  • 37. FACEBOOK TIMELINE FOR PAGES Connect With People - Friend Activity • More personal experience when they see how their friends are engaging with you 6 Copyright ©2012 Going Social
  • 38. FACEBOOK TIMELINE FOR PAGES Content Control • Pin a post - Pinned posts will stay at the top of your page for 7 days 7 Copyright ©2012 Going Social
  • 39. FACEBOOK TIMELINE FOR PAGES Content Control • Milestones - Highlights important company milestones (Ex. new store opening, anniversary, accomplishment, major event. 7 Copyright ©2012 Going Social
  • 40. FACEBOOK TIMELINE FOR PAGES Milestones 7 Copyright ©2012 Going Social
  • 41. FACEBOOK TIMELINE FOR PAGES Content Control • Star a post - Makes it wide screen and visible to everyone who visits your page. 7 Copyright ©2012 Going Social
  • 42. FACEBOOK TIMELINE FOR PAGES Content Control • Star a post - Makes it wide screen and visible to everyone who visits your page. 7 Copyright ©2012 Going Social
  • 43. FACEBOOK TIMELINE FOR PAGES Content Control • Ability to Edit Posts - You can now edit the date and picture of posts after they were original posted. 7 Copyright ©2012 Going Social
  • 44. FACEBOOK TIMELINE FOR PAGES New Admin Panel • Shows notifications, Insights and other important info you need to respond to. 8 Copyright ©2012 Going Social
  • 45. FACEBOOK TIMELINE FOR PAGES New Admin Panel • Shows notifications, Insights and other important info you need to respond to. 8 Copyright ©2012 Going Social
  • 46. FACEBOOK TIMELINE FOR PAGES New Admin Panel • Shows notifications, Insights and other important info you need to respond to. 8 Copyright ©2012 Going Social
  • 47. FACEBOOK TIMELINE FOR PAGES New Admin Panel • Shows notifications, Insights and other important info you need to respond to. • Also can invite your email contacts, invite friends, share page and create an ad from the “Build Audience” drop-down menu. 8 Copyright ©2012 Going Social
  • 48. FACEBOOK TIMELINE FOR PAGES New Admin Panel • Shows notifications, Insights and other important info you need to respond to. • Also can invite your email contacts, invite friends, share page and create an ad from the “Build Audience” drop-down menu. 8 Copyright ©2012 Going Social
  • 49. FACEBOOK TIMELINE FOR PAGES Private Messages • Users can now send private messages to Facebook Page Admins 9 Copyright ©2012 Going Social
  • 50. FACEBOOK TIMELINE FOR PAGES Private Messages • Users can now send private messages to Facebook Page Admins 9 Copyright ©2012 Going Social
  • 51. FACEBOOK TIMELINE FOR PAGES Private Messages • Users can now send private messages to Facebook Page Admins 9 Copyright ©2012 Going Social
  • 52. FACEBOOK TIMELINE FOR PAGES Private Messages • Activity log helps manage your timeline 9 Copyright ©2012 Going Social
  • 53. FACEBOOK TIMELINE FOR PAGES Private Messages • Activity log helps manage your timeline 9 Copyright ©2012 Going Social
  • 54. FACEBOOK TIMELINE FOR PAGES Private Messages • Activity log helps manage your timeline 9 Copyright ©2012 Going Social
  • 55. FACEBOOK TIMELINE FOR PAGES Private Messages • Activity log helps manage your timeline • Brands can now send & receive private messages with users 9 Copyright ©2012 Going Social
  • 56. FACEBOOK TIMELINE FOR PAGES Private Messages • Activity log helps manage your timeline • Brands can now send & receive private messages with users • Much deeper consumer interaction • Page Admins can take extended customer inquiries to a private setting • Private messages can include attached file, picture or video 9 Copyright ©2012 Going Social
  • 57. FACEBOOK TIMELINE FOR PAGES Hidden Gem: Facebook Offers • Not available for all Pages yet. But expected to be available soon. • Like Facebook Deals on steroids! • Post is sent through News Feed - more visible • Easy ways to share the Offer 10 Copyright ©2012 Going Social
  • 58. FACEBOOK TIMELINE FOR PAGES Hidden Gem: Facebook Offers • Not available for all Pages yet. • Like Facebook Deals on steroids! • Post is sent through News Feed - more visible • Easy ways to share the Offer 10 Copyright ©2012 Going Social
  • 59. FACEBOOK TIMELINE FOR PAGES Hidden Gem: Facebook Offers • Not available for all Pages yet. • Like Facebook Deals on steroids! • Post is sent through News Feed - more visible • Easy ways to share the Offer 10 Copyright ©2012 Going Social
  • 60. Future Webinar Topics May Include: - 9 Ways to Engage Fans - How to Significantly Increase Page Likes and Build Engagement using Facebook Ads - Social Media Goal Setting - Facebook Insights: How to Track & Monitor Success - Facebook Marketing 101 - Twitter Marketing 101 - Community Management - How To Keep Your Community Active and Thriving -Many more to come.... To get notified of upcoming webinar dated and details please go to: www.goingsocial.ca/webinars/signup Copyright ©2012 Going Social
  • 63. E: lowell@goingsocial.ca F: facebook.com/goingsocial P: 416-398-6669 T: twitter.com/iGoSocial W: www.goingsocial.ca L: ca.linkedin.com/in/lowellbrown T: twitter.com/lowellbrown G+: gplus.to/lowellbrown Copyright ©2012 Going Social
  • 64. Thank you for tuning in! Copyright ©2012 Going Social