Sw regional peer audit developing quality across services

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The South West of England Regional Peer Audit: Developing quality across services Frank Burbach 1 & Martin Hember 2 1 Somerset Partnership NHS Foundation Trust 2 Avon & Wiltshire Partnership NHS Trust IEPA conference, Amsterdam, November 2010

South West Region E AWP A – S. Glos B – Bristol C – N. Somerset D – B&NES E – Wiltshire F – Swindon F 14 – 35 year old population: 1.18 million 14 PCT Areas 15 EI Teams

Introduction ,[object Object],[object Object],[object Object],[object Object],[object Object]

Stage 1 : Audit of EI Services ,[object Object],[object Object]

Stage 1 : Audit of South West EI Services ,[object Object],[object Object],[object Object],[object Object]

Durham Fidelity Criteria ,[object Object],[object Object],[object Object]

Durham Fidelity Criteria (continued) ,[object Object],[object Object],[object Object]

Fidelity to the various criteria based upon responses provided to the survey

Questions Arising from Survey ,[object Object],[object Object],[object Object]

Questions Arising from Survey ,[object Object],[object Object],[object Object],[object Object]

Stage 2: Peer Review ,[object Object],[object Object],[object Object],[object Object]

FIVE STEP PROCESS STEP 1 – Lead commissioners work together to pull the process together locally STEP 2 – Working group established within each area to plan and prepare for the reviews STEP 3 – Site visits to review local intelligence and hold discussions with key stakeholders STEP 4 – Rapid feedback reports presented to host teams as a basis for agreeing issues, learning and recommendations STEP 5 – Final Reports submitted to host sites within 4 weeks of the site visit for local dissemination and action

Review Teams Established ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Key Principles ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Outcomes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Commissioner’s View ,[object Object],[object Object]

Outcomes 2 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Outcomes 2 ,[object Object],[object Object],[object Object],[object Object]

Data - baseline, annual, discharge ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Service Improvement Cycle ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],4. Regional Planning Develop common Data Gathering and metrics 5. Review Data Collection Inform Service Development

What is the added value of the Peer Audit? ,[object Object],[object Object]

What is the added value of the Peer Audit? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

EI Team View ,[object Object],[object Object],[object Object]

Conclusion ,[object Object],[object Object]

Finally ,[object Object],[object Object]

Acknowledgements ,[object Object],[object Object],[object Object],[object Object],[object Object]

Thank you for listening http://www.swdc.org.uk/mental-health/early-intervention-services/

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Sw regional peer audit developing quality across services

1. The South West of England Regional Peer Audit: Developing quality across services Frank Burbach 1 & Martin Hember 2 1 Somerset Partnership NHS Foundation Trust 2 Avon & Wiltshire Partnership NHS Trust IEPA conference, Amsterdam, November 2010

2. South West Region E AWP A – S. Glos B – Bristol C – N. Somerset D – B&NES E – Wiltshire F – Swindon F 14 – 35 year old population: 1.18 million 14 PCT Areas 15 EI Teams

9. Fidelity to the various criteria based upon responses provided to the survey

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13. FIVE STEP PROCESS STEP 1 – Lead commissioners work together to pull the process together locally STEP 2 – Working group established within each area to plan and prepare for the reviews STEP 3 – Site visits to review local intelligence and hold discussions with key stakeholders STEP 4 – Rapid feedback reports presented to host teams as a basis for agreeing issues, learning and recommendations STEP 5 – Final Reports submitted to host sites within 4 weeks of the site visit for local dissemination and action

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28. Thank you for listening http://www.swdc.org.uk/mental-health/early-intervention-services/

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