Quality and safety strategy for mobile health applications by javier ferrero

1. QUALITY AND SAFETY STRATEGY FOR MOBILE HEALTH APPLICATIONS
Andalusian Agency for Healthcare Quality
Javier Ferrero Álvarez-Rementería (javier.ferrero@juntadeandalucia.es)

2. The Andalusian public health service
Andalusia
Surface: 87.597 Km2
Population: 8.302.323 hab.
+ 21 M Tourists/year
Andalusia
Primary Care Centres
Public Hospitals
Healthcare Professionals
Pharmacies
1.514
48
102.000
3.602

3. The Andalusian healthcare model
95 M appointments/year
121 M e-prescriptions/year
8.24 M individual eHR
Patient-Centered
Care
Professional
competences
Process
Management
Clinical
Management
eHR

4. mHealth: Huge benefits…
- 500 million people will use apps by 2015
- 100.000 m€ savings in European Budget by adoption of mHealth in 2017 (1)
- 18% Healthcare cost reduction per capita in Europe and
up to 35% in chronic patients in 2017
(1) GSMA 2013. Socio-economic impact of mHealth: An assessment report for the European Union
(2) Adam Cohen, Google european responsible for strategy and communitary services, press release 6/5/15
95% (2)
75%

5. mHealth: Huge benefits… but also risks

6. mHealth: the need for “regulation”

7. Andalusian strategy in mHealth
2012 2013
www.calidadappsalud.com

8. Regulation: Quality and Safety certification

9. Regulation: Quality and Safety certification

10. Regulation: Quality and Safety certification

11. Regulation: Quality and Safety certification
Only a few apps… but
a strict and rigurous
schema

12. Piloting integration and personalisation
2013 - 2014

13. Integration and Personalisation
Andalusian mHealth
Corporate Repository
Certification
Integration
Pertinence
Personalization
Commercialization
Clinical Process
Optimization
3rd party apps
2014-2016

14. mHealth Service hub for citizens
644.012 citizens
792.204 downloads
3.318.486 APPointments
Savings: 0,65 Eur/appointment*
* With respect to a phone call
Since Dec’13:

15. mHealth Service hub for citizens
650.000 users

16. Public Procurement: “Open data” model
Enterpreneurs
SMEs

17. Some conclusions…from one administration point of view…
Urgent to raise awareness on quality and safety in mHealth
More (interoperable) certification initiatives and not so many popular app
crowded directories
Easy to build up mHealth services with a quick ROI
Necessary to connect, and change, clinical processes to mHealth services
Difficult/Delicate to talk about Open Data, but it is possibly the only way to catch
up with citizen demands

18. THANK YOU
Javier Ferrero Álvarez-Rementería
CIO – Andalusian Agency for Healthcare Quality
javier.ferrero@juntadeandalucia.es