CenPOS provides innovative payment solutions to dealerships including text & email. Enhance the customer experience, gain overall control and drive higher profitability by integrating your payment acceptance with CenPOS.
2. Agenda
Who We Are
What We Provide
How We Do It
Value We Deliver
Company Profile
Company Timeline
Markets Served/Industries
Testimonials
Solutions Overview
3. Who We Are
3
We provide a single point of integration
that combines payments, commerce
and technology
We are powered by an enterprise-class,
end-to-end transaction engine
We are committed to a merchant-centric
approach that provides a one-to-one
level of service and support
INTEGRATED COMMERCE
TECHNOLOGY PLATFORM
4. What We Provide
4
Technology. Driven. Commerce.
Transform their
commerce
experience
WE ENABLE OUR CLIENTS TO:
Eliminate the
need to manage
complex
integrations
Reduce their
burden of
accepting
payments
Create deeper
customer
relationships
5. How We Do It
5
COMMERCE
TECHNOLOGY
PLATFORM
ENTERPRISE-CLASS
TRANSACTION
ENGINE
Eliminates complex
integrations
Reduces the burden of
payment acceptance
Creates deeper
customer relationships
Seamlessly integrate with
existing infrastructure
Minimize disruption
Save time and money
Secure
Flexible
Simple
TAILORED
CLOUD-BASED
SOLUTIONS
6. Value We Deliver
6
SECURE
Ensure ALL data is protected
Reduce your exposure to risk
Meet the most demanding security requirements
No two merchants are the same
A tailored solution to meet your unique needs
Allows connection to any processor
FLEXIBLE
SIMPLE
Remove the complexity and costly burden
Take the heavy lifting out of payments
Enable you to focus on your business
7. Company Profile
7
AUTOMOTIVE
DEALERS INSURANCEB2B E-COMMERCE
EQUIPMENT
RENTAL
PROFESSIONAL
SERVICES
MANUFACTURING
& DISTRIBUTION
INDUSTRIES SERVED
HOTEL &
LODGING
YEAR FOUNDED
2008
LOCATION
Miami, FL
8. Company Timeline
8
Future
Building a
platform for
payments
is just the
beginning
Launched
with
cloud-based
platform
2009
Direct
connections
with 96% of
US transaction
platforms
2011
Integrated
with INFOR
and CDK
Global
2013
Launched a
host of
security
products
and services
2014
Implemented
with EMV Co.
2016
Launched
CenPOS txt
for real-time
communications
2017
9. Customer Testimonial
Your payment optimization platform has enabled our company to
substantially reduce our processing cost. All the guesswork is taken
out of how to process credit card transactions in the cheapest, most
beneficial way. Your system automatically knows the best way to process
a transaction. If a debit card is presented, the system will pick the best
way to process the transaction automatically.
It is powerful to have all the credit card information for our 9 locations
available and retrievable. The ability to easily retrieve information is a
definite plus. This is especially beneficial if you have a chargeback situation.
9
Michael T. Kelly
Ed Morse Automotive Group
10. Enterprise Class Transaction Engine
10
CENPOS TRANSACTION ENGINE
TECHNOLOGY
A secure and flexible
technology
infrastructure built for
payments
Omnichannel and processor agnostic
technology infrastructure plus the services
and support that powers transactions
SERVICES
Such as customized
reports, account
monitoring, end-point
analysis, consulting, etc.
SUPPORT
Including a robust
call center and
integration teams.
11. Cloud-Based Solutions Overview
11
PLATFORM ENGINE SOLUTIONS
YOUR UNIQUE NEEDS
Vertical Specific:
• Automotive Dealers
• B2B
• Hotels/Lodging
Bundled or configured
transaction processing
Plus add-on module and services:
• Hardware
• AP
• EBPP
Cloud-based solution
• Secure
• Flexible
• Simple
+ OUR ENGINE YOUR SOLUTION
=
12. Automotive Dealerships
12
Transform Your Dealership
AUTOMOTIVE DEALERSHIPS
• Engage the customer to build loyalty
• Improve the customer experience
• Reduce buying friction
• Reduce service inconsistencies
We’ve helped thousands of automotive
dealerships solve their most complex
payment challenges
13. Back Office
Finance
Management
Service Advisors
Integrate Your Dealership
13
Enhance the customer experience, gain overall control and drive higher
profitability by integrating your payment acceptance with CenPOS
Retail & Wholesale Parts
Parts Delivery
Cashiers
14. Parts Department
14
• Integrate your parts department into the payments
solution for the entire dealership
• Tokenization of payment data
• P2P encryption at the point of sale
• Real-time AVS to reduce fraud
• User controls and alerts
• Optional hardware available
• Electronically send invoices for payment (EBPP)
Driving simplicity and
security at the point of sale
15. Finance and Operations
15
• Consistent client journey across all departments and locations
• Dashboard reporting to help manage across locations
• Enhanced data mining and analytics
• Streamlined end of day reconciliation
• Low cost routing/interchange optimization
• Chargeback management
• Increase sales by reducing fraud
• Processor agnostic – use your own processor or allow
CenPOS to be your acquirer
The simplicity and flexibility
to operate your dealership
16. Customer Testimonial
“CenPOS helps enhance our customers’ experience
by speeding up the payment process. On the backend,
CenPOS significantly reduces our transaction costs.
CenPOS’ solutions also protect sensitive payment
information and mitigate fraud.”
16
Laura Carlisle
Chief Financial Officer, Kuni Automotive
17. Advisors and Cashiers
17
• With the CenPOS solution service advisors can handle payments
• Improves customer satisfaction
• Controls the entire customer experience
• Desktop or mobile options available
• Mobile solution allows customers to complete a transaction without
leaving their car
• Accept all forms of payment
• Role management – internal controls allow advisors and cashiers the
ability to only perform certain functions
Control the service experience
18. Customer Testimonial
“CenPOS gives our service advisors the ability
to collect payment directly rather than shuffling
a customer from person to person.”
18
Monica Champion
Comptroller, First Team Automotive Group
19. CenPOS txt Functionality
Transform your customer experience
19
• Notify the customer via text message
• Distribute the final invoice
• Consumers can pay from their own devices
• Consumers can pay form anywhere –
skipping the line
• Reduces buying friction
• Improves the customer experience
• Simplifies the client journey
20. CenPOS txt Functionality – Process
20
Email and text notifications
sent to customers
NOTIFICATION
Payment page skinned to
reflect brand or dealership
PAY CONFIRMATION
Online confirmation,
customer email receipt,
& advisor notification
Ford
Happy Customer
Way
My Town, USA
Invoice variations are
DMS & system dependent
REVIEW