2. CONTENTS--
1. What is E-COMMERCE ?
2. Objective of E-COMMERCE.
3. Advantages & Disadvantages
of E-C.
4. Forces Driving E-C.
5. Traditional vs E-C.
6. E-C opportunities for
industries.
7. E-C Model
3. What is E-Commerce-
Electronic commerce, commonly
known as e-commerce, is a type of
industry where buying and selling
of product or service over
electronic systems such as the
Internet and other computer
networks. Electronic commerce
draws on such technologies
as mobile
commerce, electronic funds
transfer, supply chain
management, Internet
marketing
5. Objectives of E-Commerce--
ï Company must first choose between paying a service provider to host the
site and selfhosting External hosting options Shared hosting, dedicated
hosting, and co-locationĆ Key elements of electronic commerce software
Catalogs, shopping carts, and transaction processing capabilitie
ï Commerce service provider (CSP) Used by small enterprises just starting
an electronic commerce initiative
ï Ć If a company already has computing equipment andstaff in place
purchasing a midrange electronic commerce software package provides
more control over a site
ï Ć Large enterprises with high transaction rates need to
invest in larger, more customizable systems
8. Disadvantages of E-
Commerce--
1. Any one, good or bad, can easily start a business.
And there are many bad sites which eat up
customersâ money.
2. There is no guarantee of product quality.
3. Mechanical failures can cause unpredictable
effects on the total processes.
4. As there is minimum chance of direct customer
to company interactions, customer loyalty is
always on a check.
5. There are many hackers who look for
opportunities, and thus an ecommerce site, service,
payment gateways, all are always prone to attack.
11. Traditional Commerce-
In addition to buying or selling, firms engage in
many other activities that keep them in
business. For example, the seller of a product
must identify demand, promote its products to
potential buyers, accept orders, deliver its
product, bill and accept payment for its product,
and support its customers' use of its product
after the sale. In many cases, sellers will
customize or create a product to a customer's
specification. These include the buyer and
seller.
13. E-Commerce--
Firms have used various electronic communications
tools to conduct different kinds of business
transactions. Banks have use used EFTs to move
customers' money around the world, all kinds of
businesses use EDI to place orders and send
invoices, and retailers have used television
advertising to generate telephone orders from the
general public for various types of merchandise for
many decades.
15. E-C Opportunities for industry--
âąGlobal Reach: The net being inherently global, reaching
global customers is relatively easy on the net compared to the
world of bricks.
âąCost of acquiring, serving and retaining customers. It is
relatively cheaper to acquire new customers over the net;
thanks to 24 x 7 operations and its global reach.
âąDisintermediation: Using the internet, one can directly
approach the customers and suppliers, cutting down on the
number of levels an in the process, cutting down the costs.
âąA technology-based customer interface: In a brick-and-mortar
business, customers conduct transactions either face-to-face
or over the phone with store clerks, account managers.
17. Types Of E-Commerce model--
Business to Business Ecommerce (B2B Ecommerce)
In this type of ecommerce, both participants are businesses. As a result,
the volume and value of B2B ecommerce can be huge. An example of
business to business ecommerce could be a manufacturer of gadgets
sourcing components online.
Business to Consumer Ecommerce (B2C Ecommerce):
When we hear the term ecommerce, most people think of B2C
ecommerce. That is why a name like Amazon.com pops up in most
discussions about ecommerce. Elimination of the need for physical
stores is the biggest rationale for business to consumer ecommerce. But
the complexity and cost of logistics can be a barrier to B2C ecommerce
growth.
18. Types Of E-Commerce model--
Consumer to Business Ecommerce (C2B Ecommerce)
On the face of it, C2B ecommerce seems lop-sided. But online commerce
has empowered consumers to originate requirements that businesses
fulfill. An example of this could be a job board where a consumer places
her requirements and multiple companies bid for winning the project.
Another example would be a consumer posting his requirements of a
holiday package, and various tour operators making offers.
Consumer to Consumer Ecommerce (C2C Ecommerce)
The moment you think of C2C ecommerce eBay.com comes to mind. That
is because it is the most popular platform that enables consumers to sell to
other consumers. Since eBay.com is a business, this form of ecommerce
could also be called C2B2C ecommerce (consumer to business to
consumer ecommerce).
