[24]7 India

4 Followers

[24]7 makes customer service and sales simple. Our platform and applications use big data and predictive analytics to understand customers and drive better service and sales results. [24]7’s platform enables an omnichannel interaction experience. We connect customer interactions across an enterprise’s web, mobile, chat, social, and phone channels. It’s all in real-time and in the cloud. [24]7 was started in 2000 as 24/7 Customer by PV Kannan and Shanmugam Nagarajan. The company was founded to deliver customer service through innovative technology and contact center services. [24]7 is a privately held company. The company is headquartered in Campbell, California.

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[24]7 India

Präsentationen

Make.A.Difference.

Dokumente

[24]7 Assist - Chat, made smarter

[24]7 Vivid Speech

Social Media and Customer Service

Multi-channel vs Omnichannel

[24]7 Combines Realtime Analytics with Web Chat

Chat and the Concurrency Myth