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Digital Makes the World
Personal: A Roadmap for
21st Century Innovation
Dr. Julia Glidden
21c Consultancy
Nationaal Congres
Digitale Overheid
Amsterdam
14-15 May 2014
The Vision:
Government as an Innovation
Platform
The Trend:
From PC to Phone….
The Winner....
The Tools:
Are All in OUR Phones
The Data:
Is Everywhere WE Go
The Talent:
Is All in OUR hands
The New Possibilities are
Limitless….
From the Less Salubrious….
To the More Practical….
What has been Missing so Far….
Three Steps to making your city an Open
Data-Powered Innovation Platform
Preparing Cities to be effective Platforms by
combining the release of open data with
template apps to catalyse innovation
Validating the City as a ‘Platform of
Platforms’ via a vertically integrated, end-
to-end service demonstrator
Scaling the City as a Platform into a pan-
European system of integrated,
georeferenced hubs
1
2
3
Smart Transport:
A Smart Place to Start
Step 1: Open the Data and Create Apps
Step 2: Aggregate and Sell the Apps
Step 3: Expand and Scale the Innovation
From Smart Planning…
To Smart Paying
The Possibilities for a More Personalised
Digital World are Limitless….
Or rather, in our phones!
Conclusion
Start Your Own Roadmap:
• Use government as platform
• Pick a business area that matters
• Open data!
• Engage the community
• Support app development
• Think cross-border!

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Digital Makes the World Personal: A Roadmap for 21st Century Innovation