Se eller gense Morgenboosteren og få indblik i, hvordan teamet i Danske Banks Future Financing afdeling skaber nye digitale services til bankens erhvervskunder, gennem agile innovation og et forsøg på at lave Digital Disruption inde i maven på en stor virksomhed.

1. 1508™ CLIENT
FUTURE
FINANC
ING Morten Wischmann
Business Lead, Future Financing
Danske Bank
mowi@danskebank.dk

2. Ways of working and driving
radical innovation in a large
corporate
Why did we set FF up?
How we set FF up?
How do we work?
- Process
- Culture
Learnings and ambitions

3. STEP INTO OUR
OFFICE
How did we set up Future Financing?

4. Timeline

5. How
• Matrix reporting to current organization
• Cross-functional
• Co-located
• Fast-moving, performance-driven culture
”Fit for purpose” organization
• Sustained senior leadership and
engagement
• "Lighter" approval and governance
processes
• Strong focus on delivering
customer- & business value and
economics
”Fit for purpose” governance

6. UX IT
RISK
BUSINESS
CO-LOCATION
& CO-CREATION
FF essence
BUSINESS LEAD
ON SLACK

7. Why
Relieve the obvious customer
pains with the current
system.
Focus on innovating and
developing the core business.
Threats from FinTechs and
disruption in the industry.
Opportunity for strong
business case

8. STP RATE
AMOUNT
NUMBER OF CASES

9. PRAGMATIC
AGILE
How do we work?

10. We bring the customer close and speak a language they
understand – “no banking experience required”
We develop and test with
customers - every week
We learn from looking at
others – also startups and
Fintechs
We have a designated UX team
dedicated to ensuring that we
build leading customer
experiences

11. Our process
Specification
Grooming
Release
Checkpoints
Informal classifications
Set the crew
Set estimations
Ask questions
Starfighter
User stories
1st release
Backlog – incl. top20
Definition of done
Translations
Last session before release
Anything missing?
Continuous releases
Ongoing before and during
development
Review design
Review spec
Ask questions

12. AND WE STICK TO
THE HAPPY PATH
First we build a skateboard

13. CULTURE &
IDENTITY
How do we work?

14. 1 MISSION
1 COMMON BOARD
FULL VISIBILITY

15. IF USED, KEEP
IF NOT, TOSS
Testing new tools

16. CAN-DO ATTITUDE
PASSION
CRAZY CULTURE
We will embody

17. Learnings
Recipe is simple - conducting it not
necessarily
Top management support is key
Combine culture and methodology
Coverage small – Impact huge

18. Ambitions
Keep focus and manage high expectation
Succession and retention
Agile @ scale?

19. THANK YOU
Morten Wischmann
mowi@danskebank.dk