Watch the webinar recording here: https://10to8.com/blog/back-to-school-webinar/ We've been busy this summer: we released a lot of new features to help you start the new academic year smoothly. Psst! In this video, we are uncovering an exciting coming-soon feature... Watch our webinar to discover what exactly we've been working on and find out more about new 10to8 integrations. We also share some interesting insights into appointments in the Education sector and benchmarks about scheduling student engagement appointments, classes, tuitions, and exams. Furthermore, we included some tips on how to get 10to8 working well with the hybrid university setup with face-to-face and virtual bookings.

1. Back To School With 10to8
Start the new semester smoothly

2. The state of scheduling in Education
● Stats about appointments,
reminders, and no-shows
What we’ve been working on this summer
● New 10to8 features for Education
● Integrations you need to know of
Best practices for the hybrid setup
What’s next?
● Coming-soon features
Q&A
We’ll cover...

3. Scheduling in Education
Appointment statistics, no-shows & reminders

4. Scheduling benchmarks*
1.8%
no-show rate
The no-show rate of the Education sector is around average, slightly towards
the higher end.
35%
virtual appointments
More than one-third of Education appointments have taken place online in
2020 thus far.
55%
open rate
The Education sector has one of the highest reminder open rates.
*According to anonymized 10to8 data, gathered from our customers.

5. Scheduling benchmarks*
*According to anonymized 10to8 data, gathered from our customers.
Universities and schools in the United States were the most successful to
move online: 44% of bookings are online. (Canada 40%, the United Kingdom
35%)
Canadian higher education institutions have the lowest missed appointment
rate (below 1%) so far in 2020. (US 1.6%, UK 1.3%)
Institutions in the United Kingdom were the most successful in reducing their
no-show rate: 60% drop from Q1 to Q3 2020. (UK 2% to 0.8%, US 0.8% to 2%)

6. New 10to8 features
Have you tried them?

8. We’ve been busy...
This summer our goal was to improve 10to8 for the Education sector to support a smooth
start of the new academic year. Here’s where we got...
New class booking feature
SAML SSO security enhancement
New native integrations

9. Class booking
We redesigned how class bookings work!
Be it online or face-to-face classes, the new
class booking feature can facilitate them.
You can schedule lectures,
seminars, small-group
classes, and even webinars,
and your students can book
them online.

10. SAML SSO
The SAML SSO (single Sign On) allows
students to log into a booking platform with
their university credentials.
Only students who belong to your
institution will be able to book
appointments on your booking page.

11. Integrations
Made for you

13. Zapier integrations
10to8 has hundreds of Zapier integrations
including Learning Management Systems
such as:
● LearnDash
● Moodle
● LessonSpace

14. Microsoft Teams
Run remote consultations, classes, webinars, and other
video appointments easily with Microsoft Teams.
Schedule staff meetings and ensure
that teachers, tutors, administrative
staff, and other employees are on the
same page.

15. Google Classroom
Integrate 10to8 with Google Classroom to
create a virtual platform for teachers and
students to engage with each other.
You can sync your students from all
Google Classroom classes you are part of
into 10to8. We will also show you the class
a student is a part of on the student record
in 10to8.

16. Setup tips
How to use these new features in a hybrid setup?

17. Step 1 - Connect integrations
● Connect 10to8 with Microsoft Teams or Zoom to host video classes
● Connect Google Classroom or set up a Zapier integration with your
preferred LMS
Step 1 - Differentiate
between locations
Display virtual and in-person appointments in
different service groups or on separate online
booking pages to avoid confusion.

18. Step 3 - Add service-
based reminders
Create different reminders for your online and in-
person appointments so you can rest assured that
students don’t forget what type of appointments
they had booked.
You can also set up multiple reminders with
different timings to fit both types.

19. Coming soon...
Here’s an exclusive sneak-peek

20. Student calendars
No more double-booked students;
The new student calendar is coming
soon!
Students will be able to see their
upcoming classes and consultations,
so they can better plan their
schedules.

21. See schedule
See all upcoming bookings in a
weekly breakdown.
Choose faculty or department
Select one or more faculties to see
appointments with them.
View details
See appointment
details and manage
bookings.
Make
bookings

22. Questions?
Account & setup related:
help@10to8.com
Demo & bespoke plans:
sales@10to8.com

23. Useful resources
Webinar:
How to improve remote student engagement
Blog articles:
New features articles
How to set up 10to8 for virtual appointments
Case study: Virtual student engagement with 10to8
The best free Zapier integrations
Setup guides & support articles:
How to set up class bookings
How to set up Zapier integrations
About the Microsoft Teams integration
About the Zoom Video Conferencing integration
About the Google Classroom integration
How to set up multiple booking pages
How to set up service-based reminders