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Just Skin Deep - LakméAbsoluteBrandExtension
Review
CONTENTS
I. About the Company
II. About the Brand
III. About the Extension
I. 4 Ps Analysis
IV. Understanding the Consumer
I. Segmentation, Targeting
II. Identifying the consideration set
V. Understanding the Competitive Frame of Reference
I. PoPs & PoDs
II. Perceptual Map
VI. Conclusion
The Company
HINDUSTAN UNILEVER LIMITED
Hindustan Unilever Limited (HUL) is India's
largest Fast Moving Consumer Goods Company
with a heritage of over 80 years in India
16 HUL brands feature
in India’s Most Trusted
Brands, 2014
10 HUL brands feature
in BrandZ Top 50 Most
Valuable Indian
Brands 2014
Reference: HUL Annual Report 2014-15
Hindustan Unilever - Financials
Reference: HUL Annual Report 2014-15
2009, 20.6
2010, 21
2011, 21.7
2012, 22
2013, 22.3
2014, 22.6
19.5
20
20.5
21
21.5
22
22.5
23
Brand Share
Lakme in the Indian Cosmetics Market
Lakmé
23%
Gemey/Maybelline/
Jade
11%
Revlon
9%
Elle 18
7%
Oriflame
5%
Others
45%
Competitive Landscape in Indian Cosmetics
0.00
5,000.00
10,000.00
15,000.00
20,000.00
25,000.00
30,000.00
35,000.00
40,000.00
45,000.00
50,000.00
2009 2010 2011 2012 2013 2014
Indian Cosmetics INR Mn
Over 200% growth in the last 5 years
Current Market Estimates of INR 44,000 Mn
Reference: GMID Euromonitor
Competitive Landscape
The Brand
LAKMÉ
• Lakme is an ally to the Indian
Woman and inspires her to
express her unique beauty and
sensuality, thus, enabling her to
realize the potency of her beauty.
Lakmé -
Brand
Vision
Reference: HUL Website
Lakmé Absolute – Line Extension
Recent launch in
2014 of a more
premium
cosmetics and
skincare line
In addition to
existing lines
such as ‘9 to 5’
targeted at
working women,
or ‘Classic’, for
the everyday
woman
Closest
competitor in
terms of
segment would
be L’Oreal,
Revlon and Max
Factor
Reference: Lakme India, lakmeindia.com
Reference: Lakme India, lakmeindia.com
The Extension
LAKMÉ ABSOLUTE
Marketing
Mix
Product
Place
Price
Promotion
Face
•Foundations - 4
•Concealers - 2
•Highlighters/Bronzers
•Blushers - 2
•Remover
Eyes
•Shadow - 4
•Liner - 5
•Mascara – 2
Lips
•Liner - 1
•Gloss - 2
•Lip color - 4
•Tint - 1
Nails •Nail Color – 4
Absolute White Intense
Absolute Face Stylist
Reference: Lakme India, lakmeindia.com
PRODUCT
MIX
PRICE
Traditional
Retail
Channels
Larger
Pharmacies
Standalone
stores
Organized
Retail
Department
stores
Health &
beauty chains
E-Commerce
General
purpose
marketplaces
E-commerce
focused on
health and
beauty
PLACE
• Magazines – Elle,
Vogue, Femina
• Newspapers – Metro
supplements
• 30 sec primetime spots
on channels
Print/
TV
Lakme Youtube Spot
PROMOTION
• Facebook – I Love Lakme has 2.4m
followers
• Twitter – @ILoveLakme has 33.9K
followers
• YouTube – Lakmé India has 37.9K
subscribers
• Be Beautiful (sponsored by Lakmé)
– 74K followers
• Targeted 15-30sec advertisements
on select channels
Digital
PROMOTION
• In-store displays and counters
• Frequent discounts on e-
commerce platforms
• Sampling and try-outs
• Product Placement and tie-
ups with movies and fashion
shows
Trade
PROMOTION
The Consumer
Market Segmentation
Target Consumer
Demographic
• Women, 18-35 years
• Upper Middle/ Upper Class
• High Discretionary Spend
Behavioral
• Users of cosmetics who want to reinvent themselves
• Occasion based – bridal, important events where you
need to be fashionable
Geographic
• Focus on Tier I and II cities
Consideration
Set
Competitive Frame
Lakmé Absolute VS. L’Oreal Paris
Attribute Lakmé Absolute L’Oreal Paris
Advertising
• Celebrity – Kareena
Kapoor
• Focus on reinventing
yourself to who you
want to be
• Celebrity – Aishwarya
Rai, Sonam Kapoor
• Focus on indulging
yourself because you
deserve it
Price
INR 700 – 1200 for 30 ml INR 900 – 1400 for 20 ml
Perception
• Everyday luxury
‘reinvention’
• Skincare benefits (SPF,
hydrating)
• Modern, chic
• Not for everyday use
(Due to high price
point)
• ‘Parisian’ appeal –
glamorous, classic
Points of Parity
Variety in colors, brand forms, sizes
High quality
Long-lasting wear
Suitable for Indian skin tones and skin
types
Points of Difference
Skincare benefits (Hydrating
formulas, SPF)
High fashion appeal – products
used at Lakmé Fashion Week –
at a reasonable price point
High Price
High Skin Care
Benefit
Low Price
Low Skin Care
Benefit
Perceptual Map
In Conclusion
Absolute is a premium line extension of the Lakmé brand
Targets those customers who would like to go for more ‘international’ offerings
High level of similarities in product across brands makes differentiation difficult
Focus on aspiration, emotional appeal to get to the consumer
LAKMÉ ABSOLUTE
BRAND EXTENSION REVIEW FOR BRAND MANAGEMENT (B)
UNDER THE GUIDANCE OF PROF. SAMEER MATHUR, IIM LUCKNOW
- PGP30230
- SOUMYA EMANI

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Lakme Absolute Brand Extension Analysis

  • 1. Just Skin Deep - LakméAbsoluteBrandExtension Review
  • 2. CONTENTS I. About the Company II. About the Brand III. About the Extension I. 4 Ps Analysis IV. Understanding the Consumer I. Segmentation, Targeting II. Identifying the consideration set V. Understanding the Competitive Frame of Reference I. PoPs & PoDs II. Perceptual Map VI. Conclusion
  • 4. Hindustan Unilever Limited (HUL) is India's largest Fast Moving Consumer Goods Company with a heritage of over 80 years in India 16 HUL brands feature in India’s Most Trusted Brands, 2014 10 HUL brands feature in BrandZ Top 50 Most Valuable Indian Brands 2014 Reference: HUL Annual Report 2014-15
  • 5. Hindustan Unilever - Financials Reference: HUL Annual Report 2014-15
  • 6. 2009, 20.6 2010, 21 2011, 21.7 2012, 22 2013, 22.3 2014, 22.6 19.5 20 20.5 21 21.5 22 22.5 23 Brand Share Lakme in the Indian Cosmetics Market Lakmé 23% Gemey/Maybelline/ Jade 11% Revlon 9% Elle 18 7% Oriflame 5% Others 45% Competitive Landscape in Indian Cosmetics 0.00 5,000.00 10,000.00 15,000.00 20,000.00 25,000.00 30,000.00 35,000.00 40,000.00 45,000.00 50,000.00 2009 2010 2011 2012 2013 2014 Indian Cosmetics INR Mn Over 200% growth in the last 5 years Current Market Estimates of INR 44,000 Mn Reference: GMID Euromonitor Competitive Landscape
  • 8. • Lakme is an ally to the Indian Woman and inspires her to express her unique beauty and sensuality, thus, enabling her to realize the potency of her beauty. Lakmé - Brand Vision Reference: HUL Website
  • 9. Lakmé Absolute – Line Extension Recent launch in 2014 of a more premium cosmetics and skincare line In addition to existing lines such as ‘9 to 5’ targeted at working women, or ‘Classic’, for the everyday woman Closest competitor in terms of segment would be L’Oreal, Revlon and Max Factor Reference: Lakme India, lakmeindia.com
  • 10. Reference: Lakme India, lakmeindia.com
  • 13. Face •Foundations - 4 •Concealers - 2 •Highlighters/Bronzers •Blushers - 2 •Remover Eyes •Shadow - 4 •Liner - 5 •Mascara – 2 Lips •Liner - 1 •Gloss - 2 •Lip color - 4 •Tint - 1 Nails •Nail Color – 4 Absolute White Intense Absolute Face Stylist Reference: Lakme India, lakmeindia.com PRODUCT MIX
  • 14. PRICE
  • 16. • Magazines – Elle, Vogue, Femina • Newspapers – Metro supplements • 30 sec primetime spots on channels Print/ TV Lakme Youtube Spot PROMOTION
  • 17. • Facebook – I Love Lakme has 2.4m followers • Twitter – @ILoveLakme has 33.9K followers • YouTube – Lakmé India has 37.9K subscribers • Be Beautiful (sponsored by Lakmé) – 74K followers • Targeted 15-30sec advertisements on select channels Digital PROMOTION
  • 18. • In-store displays and counters • Frequent discounts on e- commerce platforms • Sampling and try-outs • Product Placement and tie- ups with movies and fashion shows Trade PROMOTION
  • 21. Target Consumer Demographic • Women, 18-35 years • Upper Middle/ Upper Class • High Discretionary Spend Behavioral • Users of cosmetics who want to reinvent themselves • Occasion based – bridal, important events where you need to be fashionable Geographic • Focus on Tier I and II cities
  • 24. Lakmé Absolute VS. L’Oreal Paris
  • 25. Attribute Lakmé Absolute L’Oreal Paris Advertising • Celebrity – Kareena Kapoor • Focus on reinventing yourself to who you want to be • Celebrity – Aishwarya Rai, Sonam Kapoor • Focus on indulging yourself because you deserve it Price INR 700 – 1200 for 30 ml INR 900 – 1400 for 20 ml Perception • Everyday luxury ‘reinvention’ • Skincare benefits (SPF, hydrating) • Modern, chic • Not for everyday use (Due to high price point) • ‘Parisian’ appeal – glamorous, classic
  • 26. Points of Parity Variety in colors, brand forms, sizes High quality Long-lasting wear Suitable for Indian skin tones and skin types
  • 27. Points of Difference Skincare benefits (Hydrating formulas, SPF) High fashion appeal – products used at Lakmé Fashion Week – at a reasonable price point
  • 28. High Price High Skin Care Benefit Low Price Low Skin Care Benefit Perceptual Map
  • 30. Absolute is a premium line extension of the Lakmé brand Targets those customers who would like to go for more ‘international’ offerings High level of similarities in product across brands makes differentiation difficult Focus on aspiration, emotional appeal to get to the consumer
  • 31. LAKMÉ ABSOLUTE BRAND EXTENSION REVIEW FOR BRAND MANAGEMENT (B) UNDER THE GUIDANCE OF PROF. SAMEER MATHUR, IIM LUCKNOW - PGP30230 - SOUMYA EMANI