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Capitalising on the
convergence of Web 2.0
Engagement strategies for social media
1 is Web 2.0?
 What
RSS
Really Simple Syndication
RSS


  Web applications
RSS


Web applications


   Developer tools
   Web services, AJAX, agile programming
1 is Web 2.0...
 What
            really?
Conversation
“You've made it clear. You'd rather see
Digg go down fighting than bow down
to a bigger company”
                      Digg founder, Kevin Rose
Social media
  building blocks

                               presence


                  sharing                 relationships


                               identity


               conversations                  trust


                                groups
Social media
  building blocks

                        p
                    s        r

               =    c
                        id
                             t
                        g
p
s        r
    id
c        t
    g
p
s        r
    id
c        t
    g
p
s        r
    id
c        t
    g
p
s        r
    id
c        t
    g
p
s        r
    id
c        t
    g
p
s        r
    id
c        t
    g
p
s        r
    id
c        t
    g
p
s        r
    id
c        t
    g
p
s        r
    id
c        t
    g
“
One of the most neglected aspects of the
blogosphere, in my opinion, is that precisely
because it’s (mostly) composed of people who
aren’t professional journalists, it’s composed of
people who are professional doers of something
else and know a great deal about what it is they
‘really’ do. Consequently, the overall network of
blogs contains a great deal of embedded

          ”
knowledge.
p
s        r
    id
c        t
    g
3Business benefits
Internet in%Australia
            of Australian population
110.0


 82.5


 55.0


 27.5


   0
        Mobile   Internet   Broadband   3G Mobile
Social media &
networking is BIG...

and growing...
Listen to the
market
Follow the
    conversation...
The power of
“someone like me”
Control   Message

                    Conversation




                               In uence
?
You Rock!
Build your fan base by
    helping them...
You Suck!
4Marketing 2.0
The “because” effect:
What happens when you make
more money because of, rather
than with something.
                       Doc Searls
Popularity   Head              Long tail




                    Products
MySpace




Facebook


               Flickr
How much effort?
•   Time
•   $$
•   Technical capacity
ROI mapping
More effective
Less effective




                 Less effort   More effort
Questions & discussion
This presentation and associated notes are available at:
http://zum.io/2008/05/22/cpa-branding-presentation
This work is licensed under the Creative Commons Attribution-Noncommercial-Share Alike 2.5 Australia
License. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc-sa/2.5/au/ or
send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.

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CPA Branding Conference - Web 2.0 Presentation