It's not simple at all
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Organisations and usually pretty bed when it comes to self diagnose their own problem and even worse when choosing a solution for the badly diagnosed problem. Understanding the basic of complexity and system thinking can help a lot, providing foundations for a different mindset and a surprising solutions toolkit.
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It's not simple at all
- 1. It’s not simple at all! alberto.brandolini@avanscoperta.it @ziobrando
- 2. About me Nell’IT dai tempi dello ZX Spectrum Generalmente in proge8 di grandi dimensioni NonSoloCodice Trainer (Freelance & Skills Ma@er) Technical Writer Blogger: h*p://ziobrando.blogspot.com Twi@er: ziobrando My e-‐mail: alberto.brandolini@gmail.com
- 3. © Alberto Brandolini 2009 ! www.avanscoperta.it avanscoperta.wordpress.com alberto.brandolini@avanscoperta.it !
- 4. But really, my job is...
- 6. I want to improve efficiency of software development.
- 7. I want to improve efficiency of software development. I want io improve efficiency of software development
- 14. Can I have a look to source files?
- 15. ...I’ll take it as a “no”...
- 17. Maybe, that evening, on the beach, we haven’t said it all...
- 19. I want to improve efficiency of software development.
- 20. I want to improve efficiency of software development. ...with all the appropriate means
- 22. I want io improve efficiency of software development too.
- 23. I want io improve efficiency of software development too. Without discussion the organization chart
- 24. I want io improve efficiency of software development too. Without discussion the organization chart Spending little
- 25. I want io improve efficiency of software development too. Without discussion the organization chart Spending little While I do something else
- 26. I want io improve efficiency of software development too. Without discussion the organization chart Spending little While I do something else Impacting development team
- 27. I want io improve efficiency of software development too. Without discussion the organization chart Spending little While I do something else Impacting development team Avoiding sensible discussions
- 28. I want io improve efficiency of software development too. Without discussion the organization chart Spending little While I do something else Impacting development team Avoiding sensible discussions Without raising conflicts
- 29. I want io improve efficiency of software development too. Without discussion the organization chart Spending little While I do something else Impacting development team Avoiding sensible discussions Without raising conflicts Writing guidelines
- 31. NO. I don’t write guidelines.
- 32. Why Not?
- 33. Dreyfus Model of Skill Acquisition
- 34. Novice Advanced beginner Competent Proficient Expert •transcends reliance on rules, guidelines, and maxims •"intuitive grasp of situations based on deep, tacit understanding" •has "vision of what is possible"
- 39. Gli sviluppatori si licenziano ? Ok, ma perché?
- 40. Alcuni sviluppatori si licenziano Vogliono guadagnare di più Il denaro fa girare il mondo... Il management reattivo, affronta di petto la situazione
- 41. Alcuni sviluppatori si licenziano Vogliono guadagnare di più Il denaro fa girare il mondo... Il management reattivo, affronta di petto la situazione €€€
- 42. © Alberto Brandolini -‐ 2008-‐2011 Knowledge WorkersBribing
- 43. avanscoperta Checkpoint How many people have you seen exiting SATISFIED from HR/Boss office after getting a salary raise this way?
- 44. Are we really ONLY mercenaries? If you still haven’t, please read this book or watch the RSA video.
- 45. Incentives kill intrinsic motivation the prize substitutes the real reasons why we do something that we like
- 46. Incentives harms our work quality
- 47. Incentives: they do work for repetitive/tiring duties. They do NOT work for creative and problem solving tasks
- 50. ...we are those human beings getting emotional for the phrase:
- 51. ...we are those human beings getting emotional for the phrase: “It works, now.”
- 54. Autonomy
- 56. Gli sviluppatori si dimettono Ricevono un'offerta migliore Gli sviluppatori restano Motivazioni uccise Motivazioni frustrate Ignorate le motivazioni intrinseche Altri sviluppaturi imitano il pattern Atmosfera lavorativa ... emerging behavior
- 57. avanscoperta Checkpoint How many decisions in my company/team are taken without understanding the real nature of the problem?
- 58. One thing that I didn’t get right
- 63. Well defined cause-effect relationships Predictable behavior Standard procedures
- 64. avanscoperta Ice Cream Guidelines Non ordinarlo troppo grande Non stare al sole Non agitarlo Mangialo in fretta ...ma non troppo
- 66. Cause-effect relations require analysis Non linear but predictable behaviors System thinking Good Practices
- 68. Cause-effect relations visible only retrospectively Complex Adaptive Systems Probe-Sense-Respond Emerging practices
- 72. Impossible to define cause-effect relations Act-Sense-Respond Experimental practices
- 73. There’s no book with all the answers here
- 74. Or maybe...?
- 75. Conceptual tools fitting one domain, don’t work in a different one.
- 77. Where’s the Gantt Chart?
- 79. Let’s talk about SEX
- 81. Kisses Caresses Petting Get rid of clothes Missionary Gran finale
- 83. ...we’re still in the simplest scenario!
- 85. Inspect & Adapt
- 86. It’s not difficult, but it’s complex
- 87. Who does plan like this?
- 88. Who does plan like this? teenagers
- 89. Who does plan like this? teenagers perverts
- 90. Who does plan like this? teenagers perverts Italian former prime ministers
- 92. “If I send my developers to conferences, there’s a higher probability that they’ll quit.
- 93. Mando gli sviluppatori alle conferenze Si licenziano let’s find a solution!
- 94. Mando gli sviluppatori alle conferenze Si licenziano ? ...in practice, it doesn’t happen immediately
- 97. Conoscono gente Mando gli sviluppatori alle conferenze Si licenziano Spy them Stop sending them
- 98. Where did I see this thing before...?
- 100. Debatable Sporting perfomances ... but most of all ...
- 102. Acceleration: 0 to 100 Km/h in 29 seconds Max Velocity: 112 Km/h
- 110. Qual è il vostro business model?
- 111. The system is adaptive Applying thewronf policies, people react and trigger more dangerous emerging behaviors NON si mandano gli sviluppatori alle conferenze Frustrazione Gli sviluppatori vogiiono imparare C'è una conferenza interessante Gli sviluppatori motivati prendono un giorno di ferie Gli sviluppatori motivati vanno alle conferenze Trovano nuove idee Conoscono gente Cercano altri posti di lavoro Si licenziano Applicano nuove idee altrove
- 112. Let’s gather some more data
- 113. Conoscono gente Mando gli sviluppatori alle conferenze Si licenziano ... let’s look closer here
- 114. This stasrt to look more reasonable ...but still something is missing here :-/ developers to conferences They quit Find new ideas They meet people They try to apply new ideas Frustration They can't apply them
- 115. This stasrt to look more reasonable ...but still something is missing here :-/ developers to conferences They quit Find new ideas They meet people They try to apply new ideas Frustration They can't apply them
- 116. Mando gli sviluppatori alle conferenze Si licenziano Trovano nuove idee Conoscono gente Provano ad applicarle Frustrazione Non riescono ad applicarle Sono in minoranza Non c'è tempo per sperimentare Where would you do something?
- 117. Mando gli sviluppatori alle conferenze Si licenziano Trovano nuove idee Conoscono gente Provano ad applicarle Frustrazione Non riescono ad applicarle Sono in minoranza Non c'è tempo per sperimentare ...looking better at the problem
- 118. Oh, my God! A cycle!!!
- 119. Mando gli sviluppatori alle conferenze Si licenziano Trovano nuove idee Conoscono gente Provano ad applicarle Frustrazione Non riescono ad applicarle Sono in minoranza Non c'è tempo per sperimentare And now?
- 120. Mando gli sviluppatori alle conferenze Si licenziano Trovano nuove idee Conoscono gente Provano ad applicarle Frustrazione Non riescono ad applicarle Sono in minoranza Non c'è tempo per sperimentare And now? send all the team
- 121. Mando gli sviluppatori alle conferenze Si licenziano Trovano nuove idee Conoscono gente Provano ad applicarle Frustrazione Non riescono ad applicarle Sono in minoranza Non c'è tempo per sperimentare And now? send all the team plan experiments
- 122. ooops
- 123. Trovano nuove idee Conoscono gente Provano ad applicarle Mando tutto il team Pianifico la sperimentazione le applicano Possibili nuovi innesti interessanti Raccontano esperienze interessanti C'è massa critica Improvement sulle modalità di lavoro Costo trasferta Interruzione sviluppo
- 124. Can you guarantee that this is going to work?
- 125. Thinking you’re doing it wrong
- 126. “You can’t do System Thinking without visualization”
- 127. Organization: a social structure resulting from decisions taken in the wrong way
- 129. Maybe not everything is lost
- 131. ...to chosing tools conceptually fitting the context
- 136. it’s not that hard. (and a lot better than nothing)
- 137. non linearity is your friend.
- 138. "If everything seems under control, you’re just not going fast enough." Mario Andretti
- 139. Knowing our system dynamics is a HUGE competitive advantage
- 140. La grande classifica delle frasi “discutibili”
- 142. #3 “Can you guarantee that this will work...?”
- 144. #2 “We already tried [*] and it doesn’t work”
- 146. “Let’s decide this thing once and forever!”