Presentation covers new approach to personal development - Emotional Intelligence.

1. Emotional Intelligence
By Zenyk Matchyshyn
Staff Engineer at Lohika

2. Agenda
• What is EQ
• Main groups of EQ skills
• How to improve EQ skills
• Further reading
• Q/A
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3. INTRODUCTION TO EQ
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4. Real life cases
• Case 1 – Burned out
• Case 2 – Overqualified
• Case 3 – Building reputation
• Case 4 – Father and child
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5. Biology
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6. Emotional Intelligence or EQ
• Emotional intelligence (EI) is the ability to
identify, assess, and control the emotions of
oneself, of others, and of groups. (wikipedia)
• Can be assessed, many classifications exist,
still evolving as a concept
• Can be improved!
• Agile is about communication thus emotions
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7. EQ vs IQ
• Initially IQ considered as a key of person
intelligence
• In real life IQ doesn’t match person status
• While EQ is important, it’s still not the main.
Luck, starting position, environment are also
important
• More successful people happen to have
higher EQ
• High tech, low EQ = less competitive
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8. EQ SKILLS
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9. EQ Skills
Self- Self-
Awareness Management
Social- Relationship-
Awareness Management
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10. Self-Awareness
• Ability to perceive your own emotions
• Ability to step aside and look out of the box
• Understand what influences you from outside
• Understand what influence you from inside
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11. Self-Management
• Stress/Anger management
• Keep emotional high-jacking under control
• Do not let mood (good or bad) influence
decision making
• Keep tendencies and reactions manageable
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12. Social-Awareness
• Ability to pickup emotions and understand
what’s going on
• Ability to listen and observe
• Ability to see things as they are without doing
judgments
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13. Relationship-Management
• Ability to adapt behavior based on social-
awareness
• Ability to communicate clearly and effectively
handle the situation
• Ability to communicate your point across
• Ability to resolve conflicts
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14. HOW TO IMPROVE EQ
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15. Self-Awareness
• Think about your feelings
• Lean into discomfort
• Know what/who has effect on you
• Have a birds eye view on yourself
• Ask yourself why you are doing something
• Do not treat feelings as good or bad
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16. Self-Management
• Healthy lifestyle
• Count to ten
• Use motivators and distractions
• Have positive outlook
• Speak to someone who is not emotionally
invested
• Write on paper Pros & Cons / Emotions &
Reasons
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17. Social-Awareness
• Watch body language
• Listen and observe!
• Step into the shoes
• Watch EQ in action – movies, books,
observations
• Catch the mood of the room
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18. Relationship-Management
• Avoid giving mixed signals
• Take feedback well
• Acknowledge person feelings
• Provide “fix it” statements during broken
communications
• Have the right mood for conversation
• Explain decisions
• Practice assertive communications
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19. Further reading
• Emotional Intelligence 2.0 by Travis Bradberry
& Jean Greaves
• Emotional Intelligence by Daniel Goleman
• Wikipedia
• And many more…
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20. Q/A
• Q/A?
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