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Implementation Blues 2000
Proper Resources, Money and Time
Ready?
• Vendors, Providers, Customers Site Visits, Users Group Meetings
• Dedicated Team Members, Defined Roles (RACI)
• Subject Matter Experts/Consultants
• Detailed Enough Contract Deliverables, Payments, SLA, Dispute
• Right Sizing, Business Analysis, Requirements (SPEC)
• Migration Plans, Data Conversion and Analysis
• Proof of Concept, Integration, Test Scenarios
• Program Management
– Functional Teams for ea module
– Change Management
– Project Management Tools
– SCM Meeting, Weekly Status Calls, Reports
– Closing
Sabotage?
• Poor Language, Knowledge, Attitude
• Missing Written Communication
• Lack of Project Office
• Poor Timing on Deliverables
• Incomplete Training and Measurements
• Postponed Discussions/Decisions
• Late Off-site, On-Site Support
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Reduce Risks in Large Implementations

  • 1. Implementation Blues 2000 Proper Resources, Money and Time
  • 2. Ready? • Vendors, Providers, Customers Site Visits, Users Group Meetings • Dedicated Team Members, Defined Roles (RACI) • Subject Matter Experts/Consultants • Detailed Enough Contract Deliverables, Payments, SLA, Dispute • Right Sizing, Business Analysis, Requirements (SPEC) • Migration Plans, Data Conversion and Analysis • Proof of Concept, Integration, Test Scenarios • Program Management – Functional Teams for ea module – Change Management – Project Management Tools – SCM Meeting, Weekly Status Calls, Reports – Closing
  • 3. Sabotage? • Poor Language, Knowledge, Attitude • Missing Written Communication • Lack of Project Office • Poor Timing on Deliverables • Incomplete Training and Measurements • Postponed Discussions/Decisions • Late Off-site, On-Site Support