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Efficiency through mobile technology
1. Efficiency through mobile technologies Yolande van Wyk CEO FNB eWallet Solutions Servicing your customers for less
2. WHAT IS MOBILITY? Monday, May, 30, 2011 Slide No:2 FNB eWallet Solutions Efficiency through mobile technology
3. For today Monday, May, 30, 2011 Slide No:3 FNB eWallet Solutions Efficiency through mobile technology Using mobile technologies to provide access to your core services and systems
4. MOBILE TECHNOLOGIES Monday, May, 30, 2011 Slide No:4 FNB eWallet Solutions Efficiency through mobile technology
5. The mobile phone Monday, May, 30, 2011 Slide No:5 FNB eWallet Solutions Efficiency through mobile technology SMS USSD Voice IP
6. The technologies Monday, May, 30, 2011 Slide No:6 FNB eWallet Solutions Efficiency through mobile technology HSCSD/GPRS/3G/4G IP Productivity PBX/VOIP Databases Valuations Etc Etc
7. Connecting to the network Monday, May, 30, 2011 Slide No:7 FNB eWallet Solutions Efficiency through mobile technology WASP SMS USSD MMS API
8. Connecting to the network Monday, May, 30, 2011 Slide No:8 FNB eWallet Solutions Efficiency through mobile technology SMS USSD MMS
9. Some attributes Monday, May, 30, 2011 Slide No:9 FNB eWallet Solutions Efficiency through mobile technology Technology Attribute SMS Store & Forward Need connection to each MNO Generally SMPP Can get costly at high volumes USSD Session based Session limits imposed by MNO 20c per 20 seconds for user SOAP/XML type interfaces MMS Pricey Similar to email Vendor specific IP based services Huge growth area .mobi Applications Removes dependance from MNO
10. SERVICING OUR CUSTOMERS Monday, May, 30, 2011 Slide No:10 FNB eWallet Solutions Efficiency through mobile technology
11. Financial services Monday, May, 30, 2011 Slide No:11 FNB eWallet Solutions Efficiency through mobile technology The business activity of accepting and safeguarding money owned by other individuals and entities, and then lending out this money in order to earn a profit.
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16. Improvements Monday, May, 30, 2011 Slide No:16 FNB eWallet Solutions Efficiency through mobile technology Source: Booze Allan Hamilton
17. SHIFTING PARADIGMS Monday, May, 30, 2011 Slide No:17 FNB eWallet Solutions Efficiency through mobile technology
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21. FNBâs mobile services Monday, May, 30, 2011 Slide No:21 FNB eWallet Solutions Efficiency through mobile technology 2002 2005 2008 2008 2009 2010 2007
22. inContact Monday, May, 30, 2011 Slide No:22 FNB eWallet Solutions Efficiency through mobile technology www.fnb.co.za *120*321#
23. Cellphone banking Monday, May, 30, 2011 Slide No:23 FNB eWallet Solutions Efficiency through mobile technology MO SMS USSD-1 USSD-2 *120*321# fnb.mobi fnb.exe application
24. Cell Pay Point Monday, May, 30, 2011 Slide No:24 FNB eWallet Solutions Efficiency through mobile technology
25. Virtual Products Monday, May, 30, 2011 Slide No:25 FNB eWallet Solutions Efficiency through mobile technology
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27. Cellphone Banking base Monday, May, 30, 2011 Slide No:27 FNB eWallet Solutions Efficiency through mobile technology
28. Cellphone Banking Growth Monday, May, 30, 2011 Slide No:28 FNB eWallet Solutions Efficiency through mobile technology
29. Reduced cost of transactions Monday, May, 30, 2011 Slide No:29 FNB eWallet Solutions Efficiency through mobile technology
30. Cheaper for customers Monday, May, 30, 2011 Slide No:30 FNB eWallet Solutions Efficiency through mobile technology
31. Bringing our own costs down Monday, May, 30, 2011 Slide No:31 FNB eWallet Solutions Efficiency through mobile technology
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33. Expansion is key Monday, May, 30, 2011 Slide No:33 FNB eWallet Solutions Efficiency through mobile technology FNB Botswana FNB Namibia FNB Swaziland FNB Lesotho FNB Moçambique Nigeria Tanzania Existing Countries New Countries FNB Zambia
34. Financial access in Africa Monday, May, 30, 2011 Slide No:34 FNB eWallet Solutions Efficiency through mobile technology Source: www.knowledge.allianz.com
35. ENTER THE EWALLET Monday, May, 30, 2011 Slide No:35 FNB eWallet Solutions Efficiency through mobile technology
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39. eWallet Growth Monday, May, 30, 2011 Slide No:39 FNB eWallet Solutions Efficiency through mobile technology
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43. Thank You Questions? Monday, May, 30, 2011 Slide No:43 FNB eWallet Solutions Efficiency through mobile technology
Hinweis der Redaktion
We have large, expensive, complex IT infrastructure â huge investment in IT
Yes! â development of electronic channels More options for customers