1. General Management
Administration skills Career Management secrets
Staying Positive Effective-Discipline
Etiquette and ethics Emotional Intelligence
Motivation enhancement Leadership skills
Thinking Strategically Thinking Skills
Understanding- Social Media The Art of Personal Effectiveness
The Art of Leadership The Art of Communicating
Supportive-leadership Successful Public Speaking
Stress and work-life balance Strategic Management
Search Engine Optimisation Practical - public relationship
Personal Confidence and Motivation Performance Management
Perfect Presentations Managing through Change
Problem thinking Managing Stress
Communicate to Win Decision Making
Knowledge Mgmt Leadership Time Management
COMPETENCY ENHANCEMENT
Assertiveness Coaching-and-Mentoring
Counseling-skills From Reactive to Proactive
Influencing and persuasion skills Leadership skills
The A to Z of presentations Thinking - Strategically
Thinking – Skills The Art of Personal Effectiveness
The Art of Leadership Six-Sigma
Maximizing your Potential The art of mentoring
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2. HUMAN RESOURCE
Dealing with conflict and complaints Effective-Discipline
Interviewing and selections Leadership skills
Understanding- Personality Types Understanding-Organisations
Understanding - what do HR People do Stress and Work-life Balance
Strategic Management Personal Confidence and Motivation
Performance Management Maximising your Potential
Employee Engagement Retaining Employee
Shine At Work Communicate to Win
Employment Branding Motivation Emotions and Leadership
The Art of Mentoring Negotiating Skills For Managers
Performance Management Dealing with chronic mondayitis
Retaining Talent Reasons Employees Leave
CUSTOMER CARE
Customer-Care Customer Relationship Management
Dealing with Conflict and Complaints Practical - Public Relationship
Managing - Stress
SALES AND MARKETING
Basic selling skills Closing the sale
Buyer-behavior Affiliate-marketing
Content marketing Dealing with conflict and complaints
Developing – an internet marketing strategy Effective-Marketing
Email – Marketing Handling Objections in Sales
Value proposition selling Internet-Marketing
Introduction to marketing research methods Strategic Marketing
Successful –prospecting in sales Sales – presentation techniques
Sales-Planning Negotiating- Sales
Negotiating Skills for Managers
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3. COMMUNICATION
Effective - Communication Skills Advanced Communication Skills
Internal Communication Management Communications Challenges
Managing Stress
MIGRATION TRAINING (Used by Professional Colleges)
College to Corporate Creating your CV as a self marketing tool
Employment tips for finding job Resume secrets
Maximising your True Potential Managing Through Change
Problem thinking Managing Stress
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4. Supervisor’ Development Program Outline
Program Overview
Designed For : New or entry-level Managers, Supervisors, Team or Project leaders.
Format : Interactive, problem solving, supervisory skill development.
Highlights : Behavioral Profile assessment, understanding team dynamics, the shift from
contributor to manager, setting personal and professional goals, how to manage and motivate
a team to achieve business goals.
Timeline : 2 days.
Take Aways : Understanding human behavior for effective communication and team building,
one personal and one business development goal, using the Six Functions of Management
effectively, business goals accountability system.
Additional Program Information :
Comprehensive overview of the role of a Supervisor.
Introduction and review of six key supervisory functions.
Improving delegation skills.
Interaction with other supervisors.
Understanding personal behavioral profiles.
Dealing with workplace issues.
Understanding problem solving process.
Goal creation and action planning.
Tracking and measuring accountability.
Built in Return On Investment.
Personal development action plans.
Personal/professional life balance.
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5. Manager’s Development Program.
Program Overview
Designed For : Mid-level Managers, Directors, Project Managers.
Format : Group interactive, action planning focused & management skills development.
Highlights : Comprehensive Feedback report, 2 Behavioral profiles, 3 easy to
Implement Business Management tools, two personal and two professional development goals,
Case study assignment , post program follow-up.
Timeline : Three (3)workshop days .
Take Aways: Two personal and business development goals, three separate Action plans
derived from 360 feedback report, learning to Manage Team Meetings, understanding the
“The Six Functions of Management”, how to improve business productivity and develop
interpersonal management skills.
Additional Program Information:
Comprehensive FEEDBACK Report with professional assessment.
Identification of perceived strengths and areas for improvement.
Interaction with peers from other organizations.
Learning to manage workplace issues.
Understanding Team based problem-solving process.
The “Six Functions of Management” methodologies.
Business and Personal Goal setting and tracking.
Understanding how to manage Team Meetings System.
Participants leave program with three implementable action plans.
Establishing and maintaining accountability and results measurement.
Expanded communication skills enhancement.
One-on-one performance assessment between participant and their Manager
These Modules compilations are exclusive to ‘Emporkommen Clients’ for the year 2012 - 13
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