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South Korea B2C E-Commerce Report 2010

April 2010



                                                                Provided by

            RESEARCH ON INTERNATIONAL MARKETS
                We deliver the facts – you make the decisions




                                                                              April 2010




Publication Date
 April 2010
Language
 English
Format
 PDF & PowerPoint
Number of Pages/Charts
 35
Covered Countries
 South Korea
Price
	 €1,450	(excl.	VAT)




                       yStats.com GmbH & Co. KG                                            Phone: +49 (0)40 - 39 90 68 50   E-Mail: info@ystats.com
                       Behringstr. 28a, 22765 Hamburg                                      Fax: +49 (0)40 - 39 90 68 51     www.ystats.com
                       Germany
South Korea B2C E-Commerce Report 2010

Key Findings
 Covering Trends, Sales, Shares, Products, Users/Shoppers and Players

 •	 The	number	of	South	Korean	Internet	users	grew	(+10%)	from	27	million	in	September	2008	to	29	million				
    in September 2009.

 •   E-Commerce growth in South Korea is higher than expected - projected to reach approximately USD 17
     billion in 2009.


 •	 “Clothes/Fashion	Products”	accounted	for	17%	of	total	B2C	E-Commerce	sales	in	2008,	followed	by	“Travel		 	
 	 Arrangements”	(16%).

 •	 The	number	of	Internet	users	in	South	Korea	reached	36	million	in	2009,	accounting	for	74%	of	the													
                                                                                                                 	
    total population.

 •	 The	major	E-Commerce	players	in	South	Korea	are	GS	Homeshopping,	CJ	Homeshopping	and	Hyundai				                  	
    Homeshopping.



Company and Product Information
 About our Reports

 Market reports by yStats.com inform top managers about recent market trends and assist with
 strategic company decisions

 A list of advantages
 •	 yStats.com	provides	secondary	market	research:	By	using	various	sources	of	information	we	ensure									 	
 	 maximum	objectivity	for	all	obtained	data.	As	a	result	companies	get	a	precise	and	unbiased	impression	of			
 	 the	market	situation.
 •	 The	analyses,	statistical	reports	and	forecasts	are	only	based	on	reliable	sources	including	national	and									
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    databases, journals, company registries and news portals.
 •	 Our	international	employees	research	and	filter	all	sources	and	translate	relevant	information	into	English.		 	
 	 This	ensures	that	the	content	of	the	original	studies	is	correctly	interpreted.
 •	 yStats.com	delivers	all	research	results	as	PowerPoint	files.	All	data	can	therefore	be	used	directly	for	board		
 	 presentations	or	be	individually	adapted.	
 •	 If	required,	yStats.com	provides	in-depth	analysis	for	all	research	projects.	Simply	send	us	a	request.	


 About yStats.com

 •	 Founded	in	2005,	yStats.com	is	committed	to	research	of	objective,	demand-based	and	up-to-date	data	on			
 	 markets	and	competitors	for	top	managers	from	various	industries	including	retail,	home	shopping,														
    e-commerce, telecommunications, logistics and energy.
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    international focus.
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                      yStats.com GmbH & Co. KG                 Phone: +49 (0)40 - 39 90 68 50      E-Mail: info@ystats.com
                      Behringstr. 28a, 22765 Hamburg           Fax: +49 (0)40 - 39 90 68 51        www.ystats.com
                      Germany
South Korea B2C E-Commerce Report 2010

Table of Contents
 1. Trends                                                 5. Users / Shoppers

 •	 Asia	Pacific	Region	and	Individual	Country	Growth		    •	 Development	of	Internet	Users	and	its	Percentage		
 	 by	unique	Visitors	including	South	Korea,	Sept		 	         of Country Population in South Korea, 2008-2013f
    2008-Sept 2009                                         •	 Total	Broadband	Subscribers	in	South	Korea,	com-	
 •	 Top	Search	and	Internet	Properties	in	South	Korea,		   	 pared	to	Germany,	USA	and	the	OECD,	2003-June		
    April 2009                                                2008
 •	 Current	Trends	in	South	Korean	Online	Shopping         •	 Total	Broadband	Subscribers	per	100	Inhabitants		
 •	 Influence	of	Customers’	Reviews	on	Online	Shop-	          in South Korea, compared to Germany, USA and
    ping in South Korea                                    	 the	OECD	Average,	2003-June	2008
 •	 M-Commerce	Trends	in	South	Korea                       •    Broadband Subscribers in South Korea by Access
                                                           	    Technology,	compared	to	the	OECD	Average,	in	%,		
                                                           	    June	2008
                                                           •	 Internet	Shoppers	in	South	Korea	and	selected			
                                                           	 Asian-Pacific	Countries,	in	%	of	Internet	Users,			
                                                           	 Q2	2008	vs.	Q2	2009
 2. Sales

 •   South Korean Retail Sales, in KRW trillion, 2008 &
     2012f
 •   South Korean Home-Shopping Sales by Category,
     includes B2C E-Commerce Sales, 2008-2012f



                                                           6. Players

                                                           •    Leading B2C E-Commerce Players in South Korea;
                                                                by Assortments
 3. Shares                                                 •    Leading B2C E-Commerce Players in South Korea;
                                                           	    by	Unique	Visitors	and	Audience	Reach,	February		
 •	 B2C	E-Commerce	Share	of	Total	Retail	Sales	and		            2010
    Home-Shopping Sales in South Korea, 2008               •    Leading B2C E-Commerce Players in South Korea;
                                                           	    based	on	gross	Sales	(excl.	VAT),	in	KRW	billion,		
                                                                2008
                                                           •	 Facts	about	Interpark.co.kr
                                                           •    Facts about GSShop.com
                                                           •	 Facts	about	CJMall.com
 4. Products
                                                           •	 News	about	GMarket.co.kr
 •   B2C E-Commerce in South Korea by Products, in
 	   KRW	billion	and	in	%,	2007-2008	and	Q4	2008-Q2		
     2009




                      yStats.com GmbH & Co. KG                 Phone: +49 (0)40 - 39 90 68 50   E-Mail: info@ystats.com
                      Behringstr. 28a, 22765 Hamburg           Fax: +49 (0)40 - 39 90 68 51     www.ystats.com
                      Germany
South Korea B2C E-Commerce Report 2010

Samples
                                                                                              RESEARCH ON INTERNATIONAL MARKETS
                                                                                                                 We deliver the facts – you make the decisions


                               Trends                                                          Sales                                                       Shares                                     Products            Users / Shoppers            Players


          The number of South Korean Internet users grew (+10%) from 27
          million in September 2008 to 29 million in September 2009.
          Asia Pacific Region and Individual Country Growth by unique Visitors incl. South Korea, Sept 2008-Sept 2009

                                                                              Total Unique Visitors (000)

                                                               Sep-2008                              Sep-2009                               % Change                                            In September 2009, the Internet population in the
                                                                                                                                                                                                Asia-Pacific region reached 484 million visitors age
             Asia Pacific                                             396,000                              484,245                                     22                                       15+ that accessed the Internet from a home or work
             China                                                    168,258
                                                                      168 258                              220,834
                                                                                                           220 834                                     31                                       location, an increase of 22 percent from the previous
                                                                                                                                                                                                                              p              p
                                                                                                                                                                                                year. With nearly half a billion people online, the
             Japan                                                       57,933                               68,319                                   18                                       region now accounts for 41 percent of the total 1.2
             India                                                       30,719                               35,810                                   17                                       billion person global Internet audience.

             South Korea                                                 26,656                               29,197                                   10                                       China, home to the largest Internet population in the
                                                                                                                                                                                                world, experienced a 31-percent increase to 220.8
             Australia                                                   11,369                               12,746                                   12
                                                                                                                                                                                                million, making it the fastest-growing Internet country
             Taiwan                                                      10,619                               12,060                                   14                                       in the region.
                 y
             Malaysia                                                         8,680
                                                                               ,                                  9,401
                                                                                                                   ,                                    8                                       Japan saw its online population surge 18 percent to
             Hong Kong                                                        3,762                               3,939                                 5                                       68.3 million, while India climbed 17 percent to 35.8
                                                                                                                                                                                                million users.
             Singapore                                                        2,388                               2,725                                14
             New Zealand                                                      2,277                               2,618                                15

          Note: Total Asia Pacific Internet Audience (Excludes visitation from public computers such as Internet cafes or access from mobile phones or PDAs), Age 15+ - Home & Work Locations
          Source: comScore World Metrix, September 2009




                                                                                                                                                                                                                                                                 5




                                                                                             RESEARCH ON INTERNATIONAL MARKETS
                                                                                                                 We deliver the facts – you make the decisions


                               Trends                                                         Sales                                                        Shares                                    Products             Users / Shoppers           Players


          CJO Shopping, formerly CJ Homeshopping, is a multi-channel retailer
          with Internet sales of KRW 18 billion in the third quarter of 2009.
          Facts about CJmall.com
             Name of Company                                              CJO Shopping / CJ Homeshopping
             Homepage                                                     www.cjmall.com
             Shareholder/Owner                                            Mirae Asset Investment Management Co., Ltd. (more than 12% of shares)
             Vertical Integration                                         Retailer
             Business Model                                               Multi-Category Retailer
                                                                          Clothing, apparel, cosmetics, sporting goods, furniture, household
             Product Range
                                                                          products and various other products
             Revenue/Financials                                           Internet sales of KRW 17.8 billion in Q3 2009
                                                                          •      CJ O SHOPPING Co.,Ltd, formerly CJ Home Shopping, is a Korea-
                                                                                 based company engaged in the television (TV) home shopping, catalog
                                                                                 sales and Internet shopping mall businesses.
                                                                          •      The Company provides approximately 300 thousand types of products,
                                                                                 which include men's and women's apparel, shoes, cosmetics, sport
                                                                                 products, furniture, household products and food products through a
             Others                                                              cable television home shopping network, mail orders and Internet
                                                                                 (www.cjmall.com).
                                                                          •      The Company also operates Dongbang CJ in Shanghai, China. On
                                                                                 June 25, 2009, the Company liquidated its subsidiary, Broadband
                                                                                 Solutions, Inc.
                                                                          •      CJO’s T-Commerce offers a variety of services, for example Digital TV
                                                                                 and CJ tMall.
          Source: Trade Press, Company Research




                                                                                                                                                                                                                                                                33




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South Korea B2C E-Commerce Report 2010 by yStats.com

  • 1. South Korea B2C E-Commerce Report 2010 April 2010 Provided by RESEARCH ON INTERNATIONAL MARKETS We deliver the facts – you make the decisions April 2010 Publication Date April 2010 Language English Format PDF & PowerPoint Number of Pages/Charts 35 Covered Countries South Korea Price €1,450 (excl. VAT) yStats.com GmbH & Co. KG Phone: +49 (0)40 - 39 90 68 50 E-Mail: info@ystats.com Behringstr. 28a, 22765 Hamburg Fax: +49 (0)40 - 39 90 68 51 www.ystats.com Germany
  • 2. South Korea B2C E-Commerce Report 2010 Key Findings Covering Trends, Sales, Shares, Products, Users/Shoppers and Players • The number of South Korean Internet users grew (+10%) from 27 million in September 2008 to 29 million in September 2009. • E-Commerce growth in South Korea is higher than expected - projected to reach approximately USD 17 billion in 2009. • “Clothes/Fashion Products” accounted for 17% of total B2C E-Commerce sales in 2008, followed by “Travel Arrangements” (16%). • The number of Internet users in South Korea reached 36 million in 2009, accounting for 74% of the total population. • The major E-Commerce players in South Korea are GS Homeshopping, CJ Homeshopping and Hyundai Homeshopping. Company and Product Information About our Reports Market reports by yStats.com inform top managers about recent market trends and assist with strategic company decisions A list of advantages • yStats.com provides secondary market research: By using various sources of information we ensure maximum objectivity for all obtained data. As a result companies get a precise and unbiased impression of the market situation. • The analyses, statistical reports and forecasts are only based on reliable sources including national and international statistical offices, industry and trade associations, business reports, business and company databases, journals, company registries and news portals. • Our international employees research and filter all sources and translate relevant information into English. This ensures that the content of the original studies is correctly interpreted. • yStats.com delivers all research results as PowerPoint files. All data can therefore be used directly for board presentations or be individually adapted. • If required, yStats.com provides in-depth analysis for all research projects. Simply send us a request. About yStats.com • Founded in 2005, yStats.com is committed to research of objective, demand-based and up-to-date data on markets and competitors for top managers from various industries including retail, home shopping, e-commerce, telecommunications, logistics and energy. • Headquartered in Hamburg, Germany, the firm is a specialist for secondary research with a strong international focus. • Major clients include Otto Group, Wirecard, Credit Suisse, Deloitte, Red Bull, Beiersdorf and Deutsche Post. yStats.com GmbH & Co. KG Phone: +49 (0)40 - 39 90 68 50 E-Mail: info@ystats.com Behringstr. 28a, 22765 Hamburg Fax: +49 (0)40 - 39 90 68 51 www.ystats.com Germany
  • 3. South Korea B2C E-Commerce Report 2010 Table of Contents 1. Trends 5. Users / Shoppers • Asia Pacific Region and Individual Country Growth • Development of Internet Users and its Percentage by unique Visitors including South Korea, Sept of Country Population in South Korea, 2008-2013f 2008-Sept 2009 • Total Broadband Subscribers in South Korea, com- • Top Search and Internet Properties in South Korea, pared to Germany, USA and the OECD, 2003-June April 2009 2008 • Current Trends in South Korean Online Shopping • Total Broadband Subscribers per 100 Inhabitants • Influence of Customers’ Reviews on Online Shop- in South Korea, compared to Germany, USA and ping in South Korea the OECD Average, 2003-June 2008 • M-Commerce Trends in South Korea • Broadband Subscribers in South Korea by Access Technology, compared to the OECD Average, in %, June 2008 • Internet Shoppers in South Korea and selected Asian-Pacific Countries, in % of Internet Users, Q2 2008 vs. Q2 2009 2. Sales • South Korean Retail Sales, in KRW trillion, 2008 & 2012f • South Korean Home-Shopping Sales by Category, includes B2C E-Commerce Sales, 2008-2012f 6. Players • Leading B2C E-Commerce Players in South Korea; by Assortments 3. Shares • Leading B2C E-Commerce Players in South Korea; by Unique Visitors and Audience Reach, February • B2C E-Commerce Share of Total Retail Sales and 2010 Home-Shopping Sales in South Korea, 2008 • Leading B2C E-Commerce Players in South Korea; based on gross Sales (excl. VAT), in KRW billion, 2008 • Facts about Interpark.co.kr • Facts about GSShop.com • Facts about CJMall.com 4. Products • News about GMarket.co.kr • B2C E-Commerce in South Korea by Products, in KRW billion and in %, 2007-2008 and Q4 2008-Q2 2009 yStats.com GmbH & Co. KG Phone: +49 (0)40 - 39 90 68 50 E-Mail: info@ystats.com Behringstr. 28a, 22765 Hamburg Fax: +49 (0)40 - 39 90 68 51 www.ystats.com Germany
  • 4. South Korea B2C E-Commerce Report 2010 Samples RESEARCH ON INTERNATIONAL MARKETS We deliver the facts – you make the decisions Trends Sales Shares Products Users / Shoppers Players The number of South Korean Internet users grew (+10%) from 27 million in September 2008 to 29 million in September 2009. Asia Pacific Region and Individual Country Growth by unique Visitors incl. South Korea, Sept 2008-Sept 2009 Total Unique Visitors (000) Sep-2008 Sep-2009 % Change In September 2009, the Internet population in the Asia-Pacific region reached 484 million visitors age Asia Pacific 396,000 484,245 22 15+ that accessed the Internet from a home or work China 168,258 168 258 220,834 220 834 31 location, an increase of 22 percent from the previous p p year. With nearly half a billion people online, the Japan 57,933 68,319 18 region now accounts for 41 percent of the total 1.2 India 30,719 35,810 17 billion person global Internet audience. South Korea 26,656 29,197 10 China, home to the largest Internet population in the world, experienced a 31-percent increase to 220.8 Australia 11,369 12,746 12 million, making it the fastest-growing Internet country Taiwan 10,619 12,060 14 in the region. y Malaysia 8,680 , 9,401 , 8 Japan saw its online population surge 18 percent to Hong Kong 3,762 3,939 5 68.3 million, while India climbed 17 percent to 35.8 million users. Singapore 2,388 2,725 14 New Zealand 2,277 2,618 15 Note: Total Asia Pacific Internet Audience (Excludes visitation from public computers such as Internet cafes or access from mobile phones or PDAs), Age 15+ - Home & Work Locations Source: comScore World Metrix, September 2009 5 RESEARCH ON INTERNATIONAL MARKETS We deliver the facts – you make the decisions Trends Sales Shares Products Users / Shoppers Players CJO Shopping, formerly CJ Homeshopping, is a multi-channel retailer with Internet sales of KRW 18 billion in the third quarter of 2009. Facts about CJmall.com Name of Company CJO Shopping / CJ Homeshopping Homepage www.cjmall.com Shareholder/Owner Mirae Asset Investment Management Co., Ltd. (more than 12% of shares) Vertical Integration Retailer Business Model Multi-Category Retailer Clothing, apparel, cosmetics, sporting goods, furniture, household Product Range products and various other products Revenue/Financials Internet sales of KRW 17.8 billion in Q3 2009 • CJ O SHOPPING Co.,Ltd, formerly CJ Home Shopping, is a Korea- based company engaged in the television (TV) home shopping, catalog sales and Internet shopping mall businesses. • The Company provides approximately 300 thousand types of products, which include men's and women's apparel, shoes, cosmetics, sport products, furniture, household products and food products through a Others cable television home shopping network, mail orders and Internet (www.cjmall.com). • The Company also operates Dongbang CJ in Shanghai, China. On June 25, 2009, the Company liquidated its subsidiary, Broadband Solutions, Inc. • CJO’s T-Commerce offers a variety of services, for example Digital TV and CJ tMall. Source: Trade Press, Company Research 33 yStats.com GmbH & Co. KG Phone: +49 (0)40 - 39 90 68 50 E-Mail: info@ystats.com Behringstr. 28a, 22765 Hamburg Fax: +49 (0)40 - 39 90 68 51 www.ystats.com Germany
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