The document discusses strategies for preventing and resolving human resources issues. It identifies key areas to consider such as functional requirements, personnel characteristics, and sources of personnel. It also covers topics like personnel development, training, expatriate issues, conflict handling styles, and understanding the cultural, legal, and political factors that may impact HR. The overall aim appears to be providing guidance on building an effective HR strategy and process for managing personnel.

1. Resolving HR Issues

2. Preventing HR Issues
Identify Define Identify Personnel
functional characteristics source development
requirements of personnel of personnel and retentions
• Operations • Education • Local graduates • Compensation
• Finance • Experience •Other Industries • Training
• HR • Attitude • B school Campus • Job description
• Legal • Motivation
• Technology

3. Training
Culture
 Language
 Legal
 Social
 political
 Awareness about
Rivalry

4. Issues to be addressed in Expatriate
 Monetary
 Non-monetary

5. Understanding Conflict Handling
Styles
 Competing
 Accommodating
 Avoiding
 Compromising
 Collaborating