1. The document discusses the fundamentals of managing information technology projects including defining what a project is, describing the role of a project manager, and outlining the key elements of project management. 2. It notes that the field of project management is growing significantly with over 16 million people regarding it as their profession and billions being spent annually on projects globally. 3. The success rate of IT projects has improved in recent decades but still needs work, with better tools and processes as well as experienced project managers helping to increase successful project outcomes.

1. Managing Information Technology Projects, Sixth Edition Schwalbe Note: See the text itself for full citations.

14. Successful project management means meeting all three goals (scope, time, and cost) – and satisfying the project’s sponsor!

35. 1. People skills 2. Leadership 3. Listening 4. Integrity, ethical behavior, consistent 5. Strong at building trust 6. Verbal communication 7. Strong at building teams 8. Conflict resolution, conflict management 9. Critical thinking, problem solving 10. Understands, balances priorities