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Walter Pike
PiKE | New Marketing
The Digital Academy
pike.co.za digitalacademy.co.za walterpike.com
Brands in an always on, always connected world
Monday 25 October 2010
Why almost everything you think you
know about BRANDING is wrong.
in an always on always
connected world
Monday 25 October 2010
I was an orange farmer
•Ad man
•Marketer
•Academic
@walterpike
Monday 25 October 2010
Wow - This has moved to
the front line
Monday 25 October 2010
Monday 25 October 2010
• Reminder of what branding is.
• To create a series of associations in the
minds of consumers - that leads to
preference.
Associations in the minds of customers that
lead to preference.
What is Branding?
Monday 25 October 2010
Consumer Based
Brand Equity
Monday 25 October 2010
It’s what you feel
Monday 25 October 2010
He is the Brand
Monday 25 October 2010
Mass Marketing - Average stuff for
average people
The industrial model - Scale
Monday 25 October 2010
Buy eyeballs . . .and
interrupt
Photo by Bill on Capitol Hill
Monday 25 October 2010
Getting Noticed
The
Communication
Problem
Relevance
Originality
Impact
Monday 25 October 2010
Share of Voice =
Share of mind =
Share of Market
Monday 25 October 2010
We bought eyeballs - as many as we could.
Monday 25 October 2010
Management
and
Marketing
are man
made
inventions.
Monday 25 October 2010
SORRY...
THIS MODEL IS BROKEN.
None of the assumptions on which its based
work anymore!
Monday 25 October 2010
The Internet
Happened
and if you think its a channel ...
Monday 25 October 2010
People wont be segmented:
They organise themeselves into
groups - communities.
and decide where and how they
will interact with brands.
Monday 25 October 2010
They trust thier
friends and
people like them.
They don't trust
advertising and PR
Monday 25 October 2010
Concept of geography
has changed.
Monday 25 October 2010
The really interesting thing is
that people talk to each other
Monday 25 October 2010
Clay Shirky
Monday 25 October 2010
Photo by DRB62 on Flickr
Media is no longer a source of
information.
It’s a place of coordination.
Monday 25 October 2010
Power
Monday 25 October 2010
•The tools don’t work
•They arent listening
•You can’t even build
associations.
Monday 25 October 2010
• So what do we do?
So what do we do now?
Monday 25 October 2010
The Branding
Prize is at
the pinnacle
Relationships
Monday 25 October 2010
Control is an illusion
Monday 25 October 2010
Monday 25 October 2010
Monday 25 October 2010
Think like a farmer
Monday 25 October 2010
Brand Husbandry
Monday 25 October 2010
Listen
Monday 25 October 2010
Understand
Monday 25 October 2010
• Build a brand experience.
• Every touchpoint
Build an experience
Monday 25 October 2010
Build a Fan Club
seanmcgrath on Flickr
Monday 25 October 2010
who plays what role
Monday 25 October 2010
Activate
Monday 25 October 2010
You can’t force but you can
guide - by building a culture
Brand husbandry
Monday 25 October 2010
Forget media concepts of volume.
OTS are irrelevant.
Only quality and connections are important.
Monday 25 October 2010
precisely delivered advertising
Monday 25 October 2010
So we dont need this stuff
•No need to interrupt
Monday 25 October 2010
Thank you Cell C for providing
such a great case study
Monday 25 October 2010
Monday 25 October 2010
• A campaign that says - trust
us
• What better idea than to
mislead people.
Monday 25 October 2010
www.brandseye.com
Total Coverage - Themes
Volume: 37
Avg Credibility: 5.5 Volume: 131
Avg Credibility: 4.2
Volume: 54
Avg Credibility: 3.2
Volume: 52
Avg Credibility: 3.2
Volume: 59
Avg Credibility: 2.6
Monday 25 October 2010
www.brandseye.com
Twitter - Visuals
Monday 25 October 2010
www.brandseye.com
Visuals
Monday 25 October 2010
Monday 25 October 2010
Monday 25 October 2010
PiKE
www.pike.co.za
Making sense of brands in
an always on always
connected world.
Monday 25 October 2010

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Everything you know about branding