1) The company gathers crowd schedules from various locations like museums, restaurants, and call centers to provide wait times in one place on their website and mobile app.
2) They obtain wait time data through partnerships with organizations, by investigating call centers and locations directly, and through crowdsourcing from users.
3) The company launched in France in 2009 and has since expanded to the UK, Germany, Brazil, and Russia, with different country managers leading each location. They have a small international team and sell their wait time software and services to organizations.
1. We waste our time so you don’t have to.
Our time saves yours!
Who we are & what we do
2. Prompted by this experience in 2008, our CEO
and co-founder Emmanuel, learned that a crowd
schedule was on the official website. He wished
he would have known BEFORE coming, not once
there, queueing.
Chateau Versailles, a 2 hour wait...
A sunny two-hour wait at Versailles
The idea was born: gather in one place these «crowd schedules»
3. All comprehensive schedules
in one place!
Call Centers — Admin — Shopping — Museums — Restaurants...
Tailored to each organisation.
4. What we offer
On your trips
Travel guides
Online
Directory of schedules
On your way
Mobile app
!
Versailles, Eiffel Tower, Louvre, etc.
5. A network in 6 countries
JaimeAttendre.com WaitaMoment.co.uk NaoFicoNaFila.com.br
WarteMal.de Speshun.ru BiSaniye.net
2009 2013 2013
2013 2014 2014
6. In
conjunction
with the
organisation
They give us the most precise
info possible about their call
centre or premises.
B2B Partners
Through companies that install
ticketing solutions.
Investigation
On the phone — via call center
agents.
On the premises — We ask
sales or security staff.
Crowdsourcing
We ask our community to tell us
how their call/visit went.
Four methods of data sourcing
7. Our timeline
Website launched
in France
JaimeAttendre.com
October 2009
Mobile app launched in partnership
with the biggest newspaper
in France (20 Minutes)
October 2012
!
Launch in
UK, Germany and Brazil
October 2013
200 000€ raised with
9 business angels
October 2011
Profitability reached
Spring 2013
!
Launch in Russia
May 2014
!
Launch in Turkey
July 2014
8. Our business model
Sell our software
to companies (SaaS)
Updating their time schedules
allowing them to regulate the flow of
consumers. Reduce their costs
(staffing) and increase their customer
satisfaction (wait reduced).
Advertising
!
9. Joffrey Jaffeux
CTO
Thibault Bouveur
Webmarketing
A webdesigner, 9 INVESTORS
Who we are
Emmanuel Alquier
CEO
Yana Beliakova
Russian – In Paris
Our country
managers:
Mustafa Taylan Ozbay
Turkish – In Ankara
Kathrin Galonska
German – In Paris
Kim Hanbury
Brazilian and British – In Paris
10. #entrepreneurial
As a startup, we’re a small team and we like
independent, hands-on people.
#flexible
We move fast and we take big decisions quickly.
Your hours are flexible as well as our working
conditions: some are with us in Paris, some
abroad (after being with us for a couple of months).
#fun
Waiting is so boring. Our products and jobs are
not: we aim to create a strong brand so that
consumers develop trust/affection.
Our values
#international
4 countries launched, as many nationalities are
working for us and many more countries soon to
be added, English is the working language.
#helpful
Saving time. We want to help as many people as
possible with our products, making a difference.
#practical
Everyone has real responsibilities, from day 1.
11. We waste our time
so you don’t have to.
http://www.WaitaMoment.net/
Thanks!