3. What we do in asynchronous
communication
Voice Snap endeavors to provide the much needed voice
component through asynchronous communication using both
mobile as well as landline telephones.
This enables users to speak up in their own language, thus
removing the language barrier traditionally listed as a
weakness of asynchronous communication
Voice Snap is not a transcription or translation tool. Instead it
transports messages recorded in your own voice to the
intended recipient or a group of recipients.
Simply put, it adds an audio component to the existing
asynchronous communication model.
Voice Snap can be enabled over landline telephone, Mobile
as well as the internet
4. Our Vision
Voice snap in the next 5 years
will be the most preferred
mode of business
communication providing
sustainable and cost
effective solutions to global
organizations
6. What we can do for you?
A suggestion box in
a collector’s office Connect with your
celebrities
Customized
reporting for Feet
on street Get the pulse of
your readers by
Customized connecting them
with your editor’s
desk
Order tracking,
business
prioritize business and
manage customer solutions Create more
effective surveys
relationships with better
responses
Maximize returns on Order and delivery
response to your management in
advertisements supply chain
services
9. Solution for a leading publishing
house The challenge:
- to connect circulation department with agencies
- connect reporters with news desk
- connect readers with editorial desk
- conduct surveys and opinion polls
Solution
highlights
Advantages
•Originally no provision was
available to handle such calls;
•Currently our system receives
Creates a 24*7 environment
2500 calls across users per
No incidence of missed calls due to busy lines or day Created a singe telephone number for each
operator not being available •All queries are reported and department for internal users and a global
handled within scheduled number for customers across the globe
Creates a call log for future reference
SLAs When accessed via the internet this number
The operator can prioritize and handle calls become s the call logger for a particular
based on the requirement and urgency department
Encourages users to participate more actively as Creates a call log and reporting system for each
the system is easy to use with the advantage of department
voice (hence can speak in own language)
Priority based call answering system
10. Thank you
Feedback, Questions and
Enquires:
Ganesh Padmanabhan
26, Unnamalai Ammal Street,
T.Nagar,
Chennai 600017
India
support@voicesnap.net
www.voicesnap.com