What is Usersnap. In this presentation you can find an overview of Usersnap and how to get started with tracking bugs and collect feedback. Everything in your browser. Usersnap is your central place to organize feedback and collect bug reports. Your new life is awaiting you!

1. By Thomas Peham, Usersnap
TO
AN INTRODUCTION

2. @TOMPEHAM

3. About the company

4. About Usersnap
Founded 2013 in Linz, Austria
2 offices in Vienna & Linz
10+ employees
1.000+ customers
Mentioned by Forbes Magazine as „one of the European startups
to watch.“
The founders, Josef Trauner & Florian Dorfbauer

5. Trusted by 1000+ small &
medium-sized businesses

6. ….and also by some bigger ones!

7. Product

8. Problem
The way we communicate bugs and
problems on the web is utterly broken:
» It is slow, error prone
and frustrating. «

10. Source: 60.000 times question
“Images are processed 60,000 times faster
than text.”

11. The Solution:

12. The Solution:

13. Step 1: Get a free account.
You can sign up for free at usersnap.com. Trials are available for
15 days.
GET A FREE TRIAL

14. Step 2: Create your first project
Enter a project name & start your first project. Yay! 🙌

15. Step 3: Install your feedback
widget
by using one of our browser extensions.
bit.ly/ChromeUsersnap
bit.ly/FFUsersnap

16. Step 3: Install your feedback
widget
via JavaScript Snippet or CMS plugins

17. Step 4: You’re done.

18. Use Cases
Website feedback Customer support Bug tracking
SEE ALL CASE STUDIES

19. Integrations? We got you
covered.
ALL INTEGRATIONS

20. usersnap.com
Now it’s up to you…