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Telenor & Adobe

Experience Manager & Marketing OPEN
Architecture & Roadmap

Technologies Driving Change in
Government
§

!

Paradigm Shifts & Trends in Digital Government.
@davidnuescheler

© 2014 Adobe Systems Incorporated. All Rights Reserved.
WELCOME TO THE ERA OF

DIGITAL
Albert

§

@AdobeMktgCloud

3,343, 4,453

Sue Child
T-Mobile 4
Chris Manchester

Jen | Gym Instructor
Just filed taxes

David N. | Swiss
Just moved to Utah.

Age 40

Nokia Lumia 520

Elisa Sanchez

Felix | Married‹
Bought a new car
VERIZON LTE 4G

AT&T
iPhone 5s

© 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
© 2014 Adobe Systems Incorporated. All Rights Reserved.

Samsung Galaxy S4

Fred Leger

Age 30
Technology Adoption. (US Households)
90%

ELECTRICITY

75%

CELL‹
PHONE

§

SMARTPHONE

50%

33%

PHONE

HDTV

PC
STOVE
DISH WASHER

INTERNET

VCR

TABLET

CAR

10%

2020

2010

2000

1990

1980

1970

1960

1950

1940

1930

1920

1910

1900

©Asymco Systems Incorporated. All Rights Reserved.
2014 Adobe
PEDOMETERS?

TAXI DISPATCH?

§

Disruption?
© 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
© 2014 Adobe Systems Incorporated. All Rights Reserved.

FIRE ALARMS?
§

Disruption?
© 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
© 2014 Adobe Systems Incorporated. All Rights Reserved.
END OF AN

§

ERA

FOCUS: ‹
CITIZEN ENGAGEMENT
© 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
© 2014 Adobe Systems Incorporated. All Rights Reserved.
OPEN
CLOUD
MOBILE

§

© 2014 Adobe Systems Incorporated. All Rights Reserved.
OPEN
CLOUD
MOBILE

§

© 2014 Adobe Systems Incorporated. All Rights Reserved.
Open: Roy Fielding.

§

Roy T. Fielding

Apache
WebServer

© 2014 Adobe Systems Incorporated. All Rights Reserved.

Apache
Software
Foundation

Apache
License

DNT

REST HTTP

URL
Open Software Development.

Open Architecture

Open Standards

§

Open Source

© 2014 Adobe Systems Incorporated. All Rights Reserved.
“The Switzerland” of Open Software.

The Apache Software Foundation

© 2013 Adobe Systems Incorporated. All Rights Reserved..
OPEN
CLOUD
MOBILE

§

© 2014 Adobe Systems Incorporated. All Rights Reserved.
§

© 2014 Adobe Systems Incorporated. All Rights Reserved.
§

© 2014 Adobe Systems Incorporated. All Rights Reserved.
§

© 2014 Adobe Systems Incorporated. All Rights Reserved.
§

© 2014 Adobe Systems Incorporated. All Rights Reserved.
Elasticity.

§

© 2014 Adobe Systems Incorporated. All Rights Reserved.
OPEN
CLOUD
MOBILE

§

© 2014 Adobe Systems Incorporated. All Rights Reserved.
§

© 2014 Adobe Systems Incorporated. All Rights Reserved.
any metric

mobile

*not* mobile

§

time
* source: any
© 2014 Adobe Systems Incorporated. All Rights Reserved.
Responsive Design.

§

© 2014 Adobe Systems Incorporated. All Rights Reserved.
Responsive Design.

§

© 2014 Adobe Systems Incorporated. All Rights Reserved.
Mobile Means Touch.

§

© 2014 Adobe Systems Incorporated. All Rights Reserved.
§

© 2014 Adobe Systems Incorporated. All Rights Reserved.
§

© 2014 Adobe Systems Incorporated. All Rights Reserved.
Mobile Web vs. Mobile Apps.
“The Web”
Age 25, Born in 1989 ‹
in Switzerland

§

© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
2013

“Apps”
Age 5, Born in 2008 in
Cupertino
Mobile Eyeballs.
“The Web”
Age 25, Born in 1989 ‹
in Switzerland

“Apps”
Age 5, Born in 2008 in
Cupertino

80%
§

20%

© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
2013
OPEN
CLOUD
MOBILE

§

© 2014 Adobe Systems Incorporated. All Rights Reserved.
DIGITAL FIRST!

@AdobeMktgCloud

§

DOCUMENTS

© 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
© 2014 Adobe Systems Incorporated. All Rights Reserved.

FORMS

PROCESS
3,343, 4,453

EXPERIENCE
Creative Cloud

Documents, Forms &‹
Digital Publishing

§

© 2014 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
© 2014 Adobe Systems Incorporated. All Rights Reserved.

30

Citizen Experience
Mobile Apps
LET’S INNOVATE IN DIGITAL GOVERNMENT

TOGETHER.

§

Move to
Mobile & Tablets
© 2013 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
© 2014 Adobe Systems Incorporated. All Rights Reserved.

The Internet
of Things

Making
Everything Digital
§

© 2014 Adobe Systems Incorporated. All Rights Reserved.

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