The document describes the story of a poor widow who received an interest-free loan of 10,000 rupees from a bureaucrat to start a swing machine business. With the loan, she was able to repay the full amount within six months and improve her family's livelihood. This initial loan marked the beginning of Akhuwat, an organization that provides interest-free microfinance services across Pakistan using a model based on brotherhood, generosity and volunteerism.
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Akhuwat 4
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3. THE STORY
There was a poor widow who once came to bureaucrat seeking for financial
help. He could see the guilt and shame in her eyes at that moment. Rejected
by her friends and family, she was forced to beg.
He asked her “why do you need the money”
She replied “I want to buy a swing machine in order to earn my livelihood”
On that spot he had an idea , in order to maintain her dignity , he gave her a
loan of RS:10,000/- instead of charity with the promise to return the money
when ever she could afford to.
She returned the entire amount within six months and in this time period she
was able to marry her daughter and earn a decent living.
A family was saved from the clutches of poverty and a new journey had begun
4.
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6. which started from a wooden cabin and staff of two people has
extended to 256 branches in 136 cities and towns. The scholars
from Oxford to Harvard are astonished at the miracle of
Aukuwat. They are thinking how it is possible to run a micro
finance scheme on 0% interest rate. Yes, it has become possible.
A renowned professor of micro-finance, Malcolm Harper, comes
to Pakistan to see this miracle with his own eyes. About five
hundred scholars of the world gather at Harvard University and
listen to the successful story of Akhuwat. They have one
common question, what is the sustainability of Akhuwat?
Professor Malcolm Harper answers this question in the following
words:
“Why a programe which depends on brotherhood, generosity
and goodwill should be any “less sustainable”, than one which
depends on purely financial incentives?”
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11. * To provide interest free microfinance services to poor
families enabling them to become self reliant.
* To promote qard-e-hasana as a viable model and a
broad-based solution for poverty alleviation.
* To provide social guidance, capacity building and
entrepreneurial training.
* To institutionalize the spirit of brotherhood,
compassion, and volunteerism.
* To transform Akhuwat borrowers into donors.
* To make Akhuwat a sustainable, growth-oriented and
replicable organization.
OBJECTIVES
12. * Experience of more than nine years.
* Trained workforce of more than 200 employees.
* Equipped with fully developed policies, processes and systems.
* Support of more than 700 local donors.
* Registered with Government of the Punjab and Pakistan Center
for Philanthropy (PCP).
* Registered with Pakistan Microfinance Network (PMN).
* Enviable growth in last eight years.
* Recovery rate of 99.85%.
* No discrimination on the basis of religion, political affiliation,
caste, colour or ethnicity.
* No interest, profit or loan processing fee is charged from the
borrower.
* Presence in 22 cities and towns in Pakistan.
STRENGTHS
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16. Source of financial institution for entrepreneurs and small businesses
lacking access to banking and related services
Relationship-based banking for individual entrepreneurs
Group-based models where several entrepreneurs come together to
apply for loans
17. LOAN
A thing that is borrowed,especially a sum of money that is expected to
be paid back with interest
In Finance, a loan is a debt provided by one entity to another entity at
an interest rate
18. MICROFINANCE WITH A DIFFERENCE
Interest free loan
• Akhuwat provides interest free loans
to the economically poor for
sustainable livelihood
• Derivate of the Qarz-e-hassan which
keeping in line with the teachings of
Islam
19. MICROFINANCE WITH A DIFFERENCE
Use of Islamic places
• Akhuwat model institutionalizes the use of
local religious places. For example
mosques and churches
• Historically, religious places have played a
key role as an institution for social and
economic development
• As centers for loan disbursements
20. MICROFINANCE WITH A DIFFERENCE
Spirit of volunteerism
• The operation of akhuwat has been based on
the concept of a social contract
• Extensive network of volunteers from all
walks of life who contribute their services
from time to time
• An ideal social enterprise employs a mixture
of volunteerism and necessary compensation
21. MICROFINANCE WITH A DIFFERENCE
Transforming borrowers into
donors
•Akhuwat encourages its borrowers
to donate to akhuwat’s program
•These donations are neither
compulsory nor have any bearing
on the borrowers credit profile
23. • In 2001 the idea of Akhuwat was
presented before a group of friends
at the Lahore Gymkhana. During
the conversation, charging of
exorbitant interest rates on
microfinance programs aimed at
poverty alleviation was being
criticized.The idea of initiating an
interest free successful
microfinance program was brought
forth as a challenge and at that
point, no one present foresaw the
shape this experiment would
eventually take. One of the friends
pledged a donation of ten thousand
rupees, while another friend, Dr.
Amjad Saqib, took it upon himself
to utilize that donation as an
interest free loan.
IDEA
24. • The first loan of ten thousand rupees was given
to a widow who was striving to earn a decent
living through honorable means. She was
neither a beggar nor was she looking for
charity; she was only seeking a helping hand.
By utilizing and returning that loan within a
period of six months, she reinforced the belief
in the integrity exhibited by the poor when they
are helped with trust and respect.The success
of the first loan brought in more donations and
the group of friends became convinced of the
viability of their venture into interest free
microfinance. HereinAkhuwat was born, with
these friends forming the first Board of
Governors and Dr. Amjad Saqib serving as the
first Executive Director.This marked the
beginning of a new chapter in microfinance,
one that found its inspiration not in economic
logic but in the spirit of compassion and
generosity of mankind.
First loan
25. Akhuwat derives its name from ‘mwakhaat’ or
brotherhood, the earliest example of which was seen
in the fraternity formed by the Ansars (citizens of
Medina) and the Muhajireen (or Meccans) who had
migrated to Medina to escape religious oppression.
Inspired by the spirit which induced the Medinites to
share half of their wealth with the migrants, Akhuwat
seeks to invoke this very concept of brotherhood
through its operations. For Akhuwat, the metaphor of
brotherhood entails the creation of a system based on
mutual support in society. To this end microfinance is
only one of the tools, though a powerful one, being
employed by Akhuwat.
26. In the initial years, Akhuwat was simply a generous
exercise to see how interest free microfinance would fare.
Over time however donations increased manifold with the
momentum of the movement accelerating far beyond the
expectations of its founders. By 2003 donations to
Akhuwat had reached rupees 1.5 million with the loan
recovery rate remaining a steadfast 100%. Consequently it
was decided to formalize the organization and ‘Akhuwat’
was registered under the Societies Registration Act of
1860. The first branch was opened at Township, Lahore
and subsequently operations began to expand.
27. With the passage of time Akhuwat’s
branches were opened outside Lahore,
loan products were diversified, the trade
was expanded and the message of
Akhuwat began to rapidly spread. The
movement was being spearheaded by the
generosity of the Civil Society as Akhuwat’s
reliance on generosity entailed tapping into
the spirit of giving and volunteerism in the
society.
28. In the absence of interest rates and minimal
registration fee (in 2011, the registration fee
was Rs100/ 1.14 USD), every effort was made to
ensure operation costs were kept very low.
Extreme simplicity in operational activities,
plain offices, use of religious places, high levels
of volunteerism in the workforce ensured that
Akhuwat realized its aim of minimal operational
costs. To complement the efficient operational
strategies of the organization, four core
principles were identified; interest free loans,
use of religious places, spirit of volunteerism
and transforming borrowers into donors. These
principles in time became the defining features
of the Akhuwat Model.
29. With the success of the Akhuwat Model, it began to feature into the curriculum of
renowned international and national universities. Guided by the four core principles,
operational methodologies were further refined and documented. International
microfinance institutions and patrons also began to show interest in introducing
Akhuwat in their own countries and it is envisioned that the message of Akhuwat
will spread beyond the borders of Pakistan in the coming years.
31. TARGET AUDIENCE
• People who aren’t given any monitory help by anyone in the society
provided that they have the guarrentiar .
• People who need housing loans .
• ( these are those people who mostly live in poor conditioned houses )
• People who cant afford health care services.
34. MARKETING & ADVERTISING
INFORMATION OF AKHUWAT
Akhuawat makes use of a strong
message for both sponsors and
beneficiaries.
AKUWAT message is :
‘’Without Interest small loans ‘’
35. MEANS OF ADVERTISEMENT
• Means of advertisement are marketing strategies focusing
on message to reach out to sponsors to donate generously
and at the same time to attract and identify potential
beneficiaries through media and public gatherings
• Print Media
• Electronic media
• Social media
• Cooperate website
46. MARKETING ADVERSTISEMENT
MESSAGE
Very strong message through logo
Through pictures which capture the need of donation
Success stories of beneficiaries
Word of mouth through beneficiaries
Publicity of youngVolunteers
47. REQUEST FOR DONATION
‘’AKHUWAT’’ requests the donors , sponsors to actively donate on
a monthly quarterly or annually basis .
There is specific memo or letter of communication written in
this regard.
Successful donations are recorded and maintained in
database
A personalized note of thanks is sent by CEO
48. MARKETING INFORMATION SYSTEM
DATABASE
• AKHUWAT
maintains a
marketing
information system
database.
• This ensures a
strong relationship
with donors and
beneficiaries.
• Youngsters are
encouraged to work
as volunteers.
49. CHAMPIONINGTHE AKHUWAT CAUSE
• The Chief Executive Officer (DR:Amjad Saqib ) ensures a consistent
marketing and advertising message through
• Website
• Newspaper
• Magazines
50. AKHUWAT LOGO
• The Logo represents a philanthropist message spirit
• A pair of careful hands providing support to both males
and females
• Logo is often represented as a picture
54. •Akhuwat is dedicated to improving the lives of the poor; those
who are financially abused, abandoned and disregarded by
society. As a registered non-governmental organization,
Akhuwat provides the poor with interest-free loans so that they
may acquire a livelihood and reach their full potential. Akhuwat
provide such services to the needy people which any
foundation, any NGO, any microfinance institution is not
giving.
55. INTEREST FREE LOAN
•Akhuwat philosophy is based on the principle of
Qarze-e-Hasana so foundation help people with
interest free loans, which are preferred over charity.
Whereas other micro-finance institutions (MFIs)
generally charge annual interest rates of between 20-
30%.
56. NUMBER OF BRANCHES.
Another advantage that Akhuwat has over its competitors its number of
branches. Akhuwat foundation started its operations in Lahore in 2001 and has
shown rapid growth since 2003 and expand its branch network across the
country.
At present,
• 17 branches in the Punjab
• overall it has 260 branches in 120 cities whereas 40 more branches are under
process
57. LOAN RECOVERY RATE
• The overall recovery rate of loans is estimated 99.85 %. Whereas The
repayment on group loans has been 98.4% and the repayment rate on the
individual household borrowers is 99.9%.
58. CULTURE & OPERATING STYLE
Akhuwat offices :
• small and simple
• very little furniture
• ‘Farshi’ seating arrangements with cushions and low tables to keep the costs
low.
59. CULTURE & OPERATING STYLE
Along with culture its operating style also unique. Akhuwat marketed and
disbursed loans through mosques. Each Akhuwat branch is associated with a
particular mosque because having meetings at the mosque actually makes the
loan recipients feel more obligated to pay back the loans, Akhuwat has also
made use of a local church to serve its Christian clients.
However, no NGO disbursed loan in this way.