Supply Chain Control Towers for Retail

1. Supply Chain Control Tower

2. Agenda
• Introduction
• Supply Chain Control Towers
• Supply Chain Control Tower Operations
• Functions of Supply Chain Control Tower
• Benefits of Supply Chain Control Tower
• Where Supply Chain Control Tower fits into M&S
• Questions

3. SC Control Tower
The control tower is about bringing together functionality across the enterprise by bringing the right
information to the right person at the right time
• Provides transparency
• Real time exception management across value
chain
• Provides tools for operational and financial
evaluation
• An end-to-end holistic view of the supply chain to
streamline demand and supply equation
SCM Control Tower

4. Control Tower Operations

5. Benefits of a SC Control Tower
• Operational
• Single point of contact and integrator of information flow between multi-location, multi-
parties
• Outsourced Control Towers reduce operational costs
• Accurate Demand Planning
• Reduction in cycle times and reduced inventory levels
• Shipment and Part Number visibility across multiple carriers
• Transportation synergies
• Inbound
• Better shipment planning using load/shipment/route optimization
• Optimal inventory levels and reduction in buffer inventory
• Increased On Time deliveries
• Helps to change sourcing strategies, define supplier allocations
• Identify constraints and re-engineer process
Outbound
• Improved load efficiency in Outbound
• Improve transport efficiency and network optimization
• Improved predictability of ETA for customers
• Continuous order tracking Picking – Delivered
Reporting
• Early Warning System by monitoring key KPI’s and identifying potential weak links
• End to end visibility of stock holding and movement
• Management reporting to reflect real time data

6. Where Control Tower Fits in SCM
Inbound
Processes
Distribution
Center
Processes
Outbound
Processes
ERP
WMS
TMS
Partner Systems
ERP
WMS
Partner Systems
ERP
WMS
TMS
Partner Systems
INTEGRATION
CONTROL
TOWER
OPS
Processes Layer
Systems Integration Layer
Monitoring and Decision Support System
Systems Layer
Collaboration Layer
Benefits
• Improved Decision
Making
• End to End Business
Visibility
• KPI driven business
• Reduced Inventory
• Optimal Operating
Model
• Reduced Cost
Overruns
• Greater stock
visibility
• Improved
Productivity
• Demand Planning
• Increased Network
up time
• Efficient route
planning
• Definite ETA for
customers
Decision
Support
System
SCM Systems Partner Systems
GapsinIntegration,ProcessandSystemslayers
canbeidentifiedthroughdiagnosticsexercises
Presentation Layer
Desktops Tablets PDA Mobiles
ERP CRM
Service
Processes

7. SCM Control Tower Framework
EVENTS ORDERS INVENTORY LOGISTICS
PoS Data
E-Commerce Data
On Shelf Availability
Demand
Warehouse Capacity
Management
Space Utilization
Real Time Order Status
Supply
Purchase Order Lifecycle
Real Time Tracking PO-
Dispatch-Shipping-
Receiving
Order to Delivery Tracking
Transport
Warehouse Management
Wave Management
Capacity Utilization
Logistics
Distribution
Stock status by Location
Consignment/Vendor
Inventories
Advance Shipment
Notices
Inventory
Geo-political risks
SCM Mapping
Stock Integrity
Risks

8. For more information please contact
Naval Vithalani
Email – tonaval@yahoo.com