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What’s their secret?  Business models for successful webpublications: 10 Dutch cases Erik Stevens, Phaff & Partners Antoine van den Berg, Next Level Tools of Change. February 11th 2008 © phaff & partners / next level
What can you expect? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Tools of Change. February 11th 2008 © phaff & partners / next level
Our Background ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Tools of Change. February 11th 2008 © phaff & partners / next level
Why this study? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Tools of Change. February 11th 2008 © phaff & partners / next level
Focus ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Tools of Change. February 11th 2008 © phaff & partners / next level
10 cases studied Tools of Change. February 11th 2008 © phaff & partners / next level Newspapers Electronic Publishers Special Interest (print)  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
THE BASIC MODEL Tools of Change. February 11th 2008 © phaff & partners / next level
Tools of Change. February 11th 2008 © phaff & partners / next level Analytical Framework:  Alex Osterwalder’s model Core Capacities Partner Network Value Configuration Value Proposition Cost Structure Customer Relationship Distribution Channel Customer Segment Revenu Streams
RESEARCH FINDINGS Tools of Change. February 11th 2008 © phaff & partners / next level
Value proposition (WYSIWIG) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Tools of Change. February 11th 2008 © phaff & partners / next level
Tools of Change. February 11th 2008 © phaff & partners / next level Value Proposition Value Proposition Authority Authenticity Editorial Formula Community Space Stakeholders Brand Theme Core Capacities Partner Network Value Configuration Cost Structure Customer Relationship Distribution Channel Customer Segment Revenu Streams
Value configuration ,[object Object],[object Object],Tools of Change. February 11th 2008 © phaff & partners / next level Furthermore: more or less strict separation of content and commerce (ads)
Value configuration ,[object Object],Tools of Change. February 11th 2008 © phaff & partners / next level
Tools of Change. February 11th 2008 © phaff & partners / next level Value Configuration Value Configuration Decentralised managed Fuzzy Continuous Simultaneous Prosuming Core Capacities Partner Network Value Proposition Cost Structure Customer Relationship Distribution Channel Customer Segment Revenu Streams
Partner Network ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Tools of Change. February 11th 2008 © phaff & partners / next level
Tools of Change. February 11th 2008 © phaff & partners / next level Partner Network Partner network Technology Open Source Experts / Bloggers Users Core Capacities Value Configuration Value Proposition Cost Structure Customer Relationship Distribution Channel Customer Segment Revenu Streams
Core Capacities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Tools of Change. February 11th 2008 © phaff & partners / next level
Core Capacities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Tools of Change. February 11th 2008 © phaff & partners / next level
Tools of Change. February 11th 2008 © phaff & partners / next level Core Capacities Core Capacities Multi tasking Passion Technology Savvy Community management Experimentational Online marketing knowhow Knowledgable about getting traffic, interactivity and online selling Partner Network Value Configuration Value Proposition Cost Structure Customer Relationship Distribution Channel Customer Segment Revenu Streams
Cost structure ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Tools of Change. February 11th 2008 © phaff & partners / next level
Tools of Change. February 11th 2008 © phaff & partners / next level Cost Structure Cost structure Low cost operations Flexible Small scale Core Capacities Partner Network Value Configuration Value Proposition Customer Relationship Distribution Channel Customer Segment Revenu Streams
Customer Relationship ,[object Object],[object Object],[object Object],[object Object],Tools of Change. February 11th 2008 © phaff & partners / next level
Tools of Change. February 11th 2008 © phaff & partners / next level Customer Relationship Customer Relationship Interactive Co-creation Management of interest Core Capacities Partner Network Value Configuration Value Proposition Cost Structure Distribution Channel Customer Segment Revenu Streams
Distribution Channels ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Tools of Change. February 11th 2008 © phaff & partners / next level
Tools of Change. February 11th 2008 © phaff & partners / next level Analytical Framework:  Alex Osterwalder’s model Distribution Channel Distribution Channels Multi channel Always everywhere Customer choice Push and Pull Core Capacities Partner Network Value Configuration Value Proposition Cost Structure Customer Relationship Customer Segment Revenu Streams
Customer Segment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Tools of Change. February 11th 2008 © phaff & partners / next level
Tools of Change. February 11th 2008 © phaff & partners / next level Analytical Framework:  Alex Osterwalder’s model Customer Segment Customer Segment Stakeholders Prosumers Passion Core Capacities Partner Network Value Configuration Value Proposition Cost Structure Customer Relationship Distribution Channel Revenu Streams
Revenue Streams ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Tools of Change. February 11th 2008 © phaff & partners / next level
Tools of Change. February 11th 2008 © phaff & partners / next level Analytical Framework:  Alex Osterwalder’s model Revenu Streams Revenu Streams Ads (cpm) Subscriptions Transaction Commisions(CPL/CPS) Spin-offs (cross media & brandbuilding) Core Capacities Partner Network Value Configuration Value Proposition Cost Structure Customer Relationship Distribution Channel Customer Segment
Tools of Change. February 11th 2008 © phaff & partners / next level Analytical Framework:  Alex Osterwalder’s model Core Capacities Partner Network Value Configuration Value Proposition Cost Structure Customer Relationship Distribution Channel Customer Segment Revenu Streams
VALUE PROPOSITION ELABORATED Tools of Change. February 11th 2008 © phaff & partners / next level
Value proposition elaborated ,[object Object],Tools of Change. February 11th 2008 © phaff & partners / next level
Effect – Reach matrix Tools of Change. February 11th 2008 © phaff & partners / next level Effect Reach L L H H Branding Communication CPM High rewards Content suppliers pay SUBSCRIPTIONS No proposition (yet) START / EXIT Transactional targets CPL/CPA/CTR
Effect – Reach matrix Tools of Change. February 11th 2008 © phaff & partners / next level Authority Authority & Authenticity General interest Non-theme Involvement: interaction Special interest: Thematic  spin-offs Effect Reach L L H H
Effect – Reach matrix Tools of Change. February 11th 2008 © phaff & partners / next level Add user generated content and blogging Offer options for content from commercial stakeholders General interest Non-theme Involvement: interaction Special interest: Thematic  spin-offs Effect Reach L L H H
Closing remarks: ,[object Object],[object Object],[object Object],<Naam project / klant> <datum>
Questions and Remarks ? Tools of Change. February 11th 2008 © phaff & partners / next level

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What’S Their Secret Key Elements For Successful Web Publishing Formats Presentation

  • 1. What’s their secret? Business models for successful webpublications: 10 Dutch cases Erik Stevens, Phaff & Partners Antoine van den Berg, Next Level Tools of Change. February 11th 2008 © phaff & partners / next level
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7. THE BASIC MODEL Tools of Change. February 11th 2008 © phaff & partners / next level
  • 8. Tools of Change. February 11th 2008 © phaff & partners / next level Analytical Framework: Alex Osterwalder’s model Core Capacities Partner Network Value Configuration Value Proposition Cost Structure Customer Relationship Distribution Channel Customer Segment Revenu Streams
  • 9. RESEARCH FINDINGS Tools of Change. February 11th 2008 © phaff & partners / next level
  • 10.
  • 11. Tools of Change. February 11th 2008 © phaff & partners / next level Value Proposition Value Proposition Authority Authenticity Editorial Formula Community Space Stakeholders Brand Theme Core Capacities Partner Network Value Configuration Cost Structure Customer Relationship Distribution Channel Customer Segment Revenu Streams
  • 12.
  • 13.
  • 14. Tools of Change. February 11th 2008 © phaff & partners / next level Value Configuration Value Configuration Decentralised managed Fuzzy Continuous Simultaneous Prosuming Core Capacities Partner Network Value Proposition Cost Structure Customer Relationship Distribution Channel Customer Segment Revenu Streams
  • 15.
  • 16. Tools of Change. February 11th 2008 © phaff & partners / next level Partner Network Partner network Technology Open Source Experts / Bloggers Users Core Capacities Value Configuration Value Proposition Cost Structure Customer Relationship Distribution Channel Customer Segment Revenu Streams
  • 17.
  • 18.
  • 19. Tools of Change. February 11th 2008 © phaff & partners / next level Core Capacities Core Capacities Multi tasking Passion Technology Savvy Community management Experimentational Online marketing knowhow Knowledgable about getting traffic, interactivity and online selling Partner Network Value Configuration Value Proposition Cost Structure Customer Relationship Distribution Channel Customer Segment Revenu Streams
  • 20.
  • 21. Tools of Change. February 11th 2008 © phaff & partners / next level Cost Structure Cost structure Low cost operations Flexible Small scale Core Capacities Partner Network Value Configuration Value Proposition Customer Relationship Distribution Channel Customer Segment Revenu Streams
  • 22.
  • 23. Tools of Change. February 11th 2008 © phaff & partners / next level Customer Relationship Customer Relationship Interactive Co-creation Management of interest Core Capacities Partner Network Value Configuration Value Proposition Cost Structure Distribution Channel Customer Segment Revenu Streams
  • 24.
  • 25. Tools of Change. February 11th 2008 © phaff & partners / next level Analytical Framework: Alex Osterwalder’s model Distribution Channel Distribution Channels Multi channel Always everywhere Customer choice Push and Pull Core Capacities Partner Network Value Configuration Value Proposition Cost Structure Customer Relationship Customer Segment Revenu Streams
  • 26.
  • 27. Tools of Change. February 11th 2008 © phaff & partners / next level Analytical Framework: Alex Osterwalder’s model Customer Segment Customer Segment Stakeholders Prosumers Passion Core Capacities Partner Network Value Configuration Value Proposition Cost Structure Customer Relationship Distribution Channel Revenu Streams
  • 28.
  • 29. Tools of Change. February 11th 2008 © phaff & partners / next level Analytical Framework: Alex Osterwalder’s model Revenu Streams Revenu Streams Ads (cpm) Subscriptions Transaction Commisions(CPL/CPS) Spin-offs (cross media & brandbuilding) Core Capacities Partner Network Value Configuration Value Proposition Cost Structure Customer Relationship Distribution Channel Customer Segment
  • 30. Tools of Change. February 11th 2008 © phaff & partners / next level Analytical Framework: Alex Osterwalder’s model Core Capacities Partner Network Value Configuration Value Proposition Cost Structure Customer Relationship Distribution Channel Customer Segment Revenu Streams
  • 31. VALUE PROPOSITION ELABORATED Tools of Change. February 11th 2008 © phaff & partners / next level
  • 32.
  • 33. Effect – Reach matrix Tools of Change. February 11th 2008 © phaff & partners / next level Effect Reach L L H H Branding Communication CPM High rewards Content suppliers pay SUBSCRIPTIONS No proposition (yet) START / EXIT Transactional targets CPL/CPA/CTR
  • 34. Effect – Reach matrix Tools of Change. February 11th 2008 © phaff & partners / next level Authority Authority & Authenticity General interest Non-theme Involvement: interaction Special interest: Thematic spin-offs Effect Reach L L H H
  • 35. Effect – Reach matrix Tools of Change. February 11th 2008 © phaff & partners / next level Add user generated content and blogging Offer options for content from commercial stakeholders General interest Non-theme Involvement: interaction Special interest: Thematic spin-offs Effect Reach L L H H
  • 36.
  • 37. Questions and Remarks ? Tools of Change. February 11th 2008 © phaff & partners / next level