12. DenisHennequin YannCaillere GregChampetier Dominique Esnault
President and Chief Global Chief Global Chief
Chairman and CEO
Operating Officer Marketing Officer Operating Support
13. Pascal Quint Antoine Recher Sophie Stabile Marc Vieilledent
Global Chief Human Global Chief Finacial Global Executive VP
Corporate Secretary
Resources Officer Officer Asset Management
45. Mercure Suites
Sofitel San Francisco Novotel Le Havre Bassin
Bedfordview , South
Bay, California, USA Vauban, France
Africa
#3 of 16 hotels in Redwood City #6 of 28 hotels in Le Havre,
#1 of 2 hotels in Johannesburg
France
4.3 stars - 89% of Guests 4.7 stars, All guests who stayed 4.5 stars, All guests who stayed
Recommend recommended the hotel recommended the hotel
46.
47.
48.
49.
50.
51.
52.
53. Africa • SOS VILLAGES D’ENFANTS
Asia • NIREEKHAVA
Europe • MAMA FOUNDATION
54. Africa • CHILDREN OF THE DAWN
America • UN TECHO PARA MI PAIS
Asia • BETHEL FOUNDTION
55. Africa • SOS VILLAGES D’ENFANTS
Asia • NIREEKHAVA
Europe • MAMA FOUNDATION
56.
57.
58.
59.
60.
61.
62. • Clean environment
• Well rounded meals
• Disease prevention
•Reduce water consumption
•Recycling Programs
•Protecting Biodiversity
•Reduced energy consumption
•Reduced CO₂ emissions
•Renewable Energy Sources
63. •Eco design
•Sustainable building
•Hotel offers and technologies
•Protect children from abuse
•Responsible purchasing
practices
•Protect ecosystems
•Support employee growth&skills
•Diversity an asset
•Improve quality of work life
•Conduct business openly
•Engage franchised&managed hotels
•Share commitment with suppliers
64.
65.
66.
67.
68.
69.
70.
71.
72.
73.
74.
75.
76.
77. Reciprocal discounts for car rentals for hotel
guests and vice versa.
Partnership between Air France loyalty
program Flying Blue and A|Club where
members of both can convert points
Customers of the French train company get a
10% or 5% discount at Accor hotels.
78. Hotel discounts when high speed train ticket
and rooms are booked together in the four
countries where Thalys operates.
Customers of the Belgian train company get
a 10% or 5% discount at Accor hotels.
Provides WiFi access at French Accor hotels.
79. Software are provided in business centers
and Xbox in certain hotel lobbies.
LCL loyalty provides free hotel stays as a
reward.
PremiumMastercard customers get special
offers from time to time.
80. Accor has sponsored the Evian Masters
women’s golf tournament since 2006.
Nespresso coffee is exclusively served in
Pullman hotels.
This French international news channel is
shown in many Accor hotels.
81. The French programming channel is shown in
most Mercure, Novotel,Pullman and Sofitel
hotels around the world.
Hinweis der Redaktion
Since the opening of the first Novotel in Lille in 1967, team members have been driven by a pioneering spirit of conquest. A key to Accor’s success, this attitude has over the years shaped the Group’s culture, which is the cement that binds their team members while respecting difference in their ages, cultures and positions within the organization. Our culture is also shaped by a constant concern for people and a commitment to the highest performance standards
Cater to status conscience customersFrom 2012, the group will therefore organize the brands in a more coherent, clear and attractive way, capitalizing on ibis, a strong brand with high levels of worldwide notoriety. All seasons will become ibis Styles and Etap Hotel will become ibis Budget. At end June 2011, this new ibis “family” represented 1,570 hotels.
Cater to status conscience customersFrom 2012, the group will therefore organize the brands in a more coherent, clear and attractive way, capitalizing on ibis, a strong brand with high levels of worldwide notoriety. All seasons will become ibis Styles and Etap Hotel will become ibis Budget. At end June 2011, this new ibis “family” represented 1,570 hotels.
--To provide shared visual identity- 60% of rooms booked on accorhotels.com--Loyalty program- 7M worldwide- 1M in France--To become the most competitive and attractive relationship brand for its clients, partners and employees.
--To provide shared visual identity- 60% of rooms booked on accorhotels.com--Loyalty program- 7M worldwide- 1M in France--To become the most competitive and attractive relationship brand for its clients, partners and employees.
--To provide shared visual identity- 60% of rooms booked on accorhotels.com--Loyalty program- 7M worldwide- 1M in France--To become the most competitive and attractive relationship brand for its clients, partners and employees.