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ThinkScream aims to provide scalable and
affordable Networking Solutions to various
consumer chains.
Setup by two NM-ites, the Company wants
to enhance the front end as well as the back
end user experience with the use of
technology. We at ThinkScream want to
engage      audiences     via     innovative
applications.
ThinkScream also helps the management
make better and more informed decisions
by providing efficient Data Management
Systems
Socialise
Food and Drinks
Have a Good Time
Our End Objectives
One to One Customer Connect




                              Customer Loyalty
Increase Sales
Increase
  Brand
Awareness
How do we get there?
The Idea!
   Setup Local Networks
    at all Locations
    accessible via Wi-Fi
    enabled devices
   Users can carry out a
    variety of activities on
    the network
   Features and Apps to
    help enhance the
    experience for the
    Consumer as well as
    the Company
   Internet Connectivity
    along with
    Interconnectivity of all
    Outlets in a particular
    chain
Network




- Setup a WiFi Network accessible by any device
- Applications on the network to enhance the User Experience
Network




   Today,        The network
Internet is a     is the base
necessity. It
   helps           on which
enhance the       everything
user’s utility   else is setup
experience.
Network:                                                            How?




- Registration Module via the mobile number
- Access the profile from all outlets using the mobile number as the UID
- Complete network-infrastructure to be provided by us
Remote Order




Order directly off your Device
Get detailed information about each item including Popularity, Specials, Favourites etc.
Track all the orders placed off the network
Remote Order



                                                     Why?




| Easy to Use | Modernisation | Data: collection and analysis |
                Makes the Process more Linear
Remote Order




- The menu with all the items and prices will be setup on the network
- Users can directly order on the network
- Detailed statistics available about the orders
Games
                  What?




               Peer to Peer games
Users can play with other users across the outlets
Games

                       Why?




   Helps increase user interaction | Retains users
   Users can be given in game benefits/incentives
Games




                                             How?

Games will be installed over the network
All games will be tracked to User Profiles
Game Records will be saved
What?



                                     Request songs Directly off the network
      The entire playlist is crowd-sourced and played on the basis of Votes
Library of songs will be uploaded from which customers can vote for songs
Virtual Jukebox




- Customers feel an active part of the system
- They get to hear songs they really want
Virtual Jukebox




A player with the library and a system to vote for songs will be setup on the network.
Users can vote from songs directly off the browsers in their devices
There will be checks to maintain the shuffle of the Playlist and ensure a song is not repeated too
often
Brand Awareness




Increase Awareness about Gloria Jean’s amongst customers
Make customers aware about activities at Gloria Jean’s
Make the customers feel a part of the Gloria Jean’s family
Brand                                      Why?
    Awareness




To create a sense of belonging
Create a direct connect with the Customers
Introduce the lesser known things about Gloria Jean’s
Brand Awareness




                                                          How?




Product Integration
Introductory Page links to various aspects of Gloria Jean’s
Branded Landing Page
Gamification




                                                         What?



- Gratify your customers
- Reward them for their patronage and loyalty
- Increase connect by getting them to try out more things at your cafes
Gamification
                                                 Why?




| High ROI | Works on customer mindset | Engages Customers |
Gamification




• Track all customer activities • This will be divided into
• Reward them                     three phases
Gamification




                                       Phase 1



Unlock Achievements and Gain Rewards
Gamification




Introduce Goals
Gamification
Thank You!

             Raj Desai
             +91 98677 61412
             raj@thinkscream.c
                   om

             Pratik Agarwal
             +91 98330 88830
             pratik@thinkscream.c
                   om

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Networking Solutions to enhance Customer Experience

  • 1.
  • 2. ThinkScream aims to provide scalable and affordable Networking Solutions to various consumer chains. Setup by two NM-ites, the Company wants to enhance the front end as well as the back end user experience with the use of technology. We at ThinkScream want to engage audiences via innovative applications. ThinkScream also helps the management make better and more informed decisions by providing efficient Data Management Systems
  • 3.
  • 6. Have a Good Time
  • 8. One to One Customer Connect Customer Loyalty
  • 9.
  • 12. How do we get there?
  • 13. The Idea!  Setup Local Networks at all Locations accessible via Wi-Fi enabled devices  Users can carry out a variety of activities on the network  Features and Apps to help enhance the experience for the Consumer as well as the Company  Internet Connectivity along with Interconnectivity of all Outlets in a particular chain
  • 14. Network - Setup a WiFi Network accessible by any device - Applications on the network to enhance the User Experience
  • 15. Network Today, The network Internet is a is the base necessity. It helps on which enhance the everything user’s utility else is setup experience.
  • 16. Network: How? - Registration Module via the mobile number - Access the profile from all outlets using the mobile number as the UID - Complete network-infrastructure to be provided by us
  • 17. Remote Order Order directly off your Device Get detailed information about each item including Popularity, Specials, Favourites etc. Track all the orders placed off the network
  • 18. Remote Order Why? | Easy to Use | Modernisation | Data: collection and analysis | Makes the Process more Linear
  • 19. Remote Order - The menu with all the items and prices will be setup on the network - Users can directly order on the network - Detailed statistics available about the orders
  • 20. Games What? Peer to Peer games Users can play with other users across the outlets
  • 21. Games Why? Helps increase user interaction | Retains users Users can be given in game benefits/incentives
  • 22. Games How? Games will be installed over the network All games will be tracked to User Profiles Game Records will be saved
  • 23. What? Request songs Directly off the network The entire playlist is crowd-sourced and played on the basis of Votes Library of songs will be uploaded from which customers can vote for songs
  • 24. Virtual Jukebox - Customers feel an active part of the system - They get to hear songs they really want
  • 25. Virtual Jukebox A player with the library and a system to vote for songs will be setup on the network. Users can vote from songs directly off the browsers in their devices There will be checks to maintain the shuffle of the Playlist and ensure a song is not repeated too often
  • 26. Brand Awareness Increase Awareness about Gloria Jean’s amongst customers Make customers aware about activities at Gloria Jean’s Make the customers feel a part of the Gloria Jean’s family
  • 27. Brand Why? Awareness To create a sense of belonging Create a direct connect with the Customers Introduce the lesser known things about Gloria Jean’s
  • 28. Brand Awareness How? Product Integration Introductory Page links to various aspects of Gloria Jean’s Branded Landing Page
  • 29. Gamification What? - Gratify your customers - Reward them for their patronage and loyalty - Increase connect by getting them to try out more things at your cafes
  • 30. Gamification Why? | High ROI | Works on customer mindset | Engages Customers |
  • 31. Gamification • Track all customer activities • This will be divided into • Reward them three phases
  • 32. Gamification Phase 1 Unlock Achievements and Gain Rewards
  • 35.
  • 36. Thank You! Raj Desai +91 98677 61412 raj@thinkscream.c om Pratik Agarwal +91 98330 88830 pratik@thinkscream.c om