CRM@Oracle Series: Sales Pipeline Visibility - This presentation discusses Oracle's goals, approach and best practices for sales pipeline visibility for Oracle's internal CRM implementation.

1. Providing Sales Pipeline Visibility at Oracle Deepak Gupta Eve Milrod Halwani Vice President, CRM Systems Senior Director, Sales Systems Applications IT Applications IT

2. The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions.The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

4. Oracle Fusion Middleware

5. Oracle Applications

7. More than 345,000 customers worldwide

8. More than 21,000 partners

9. 85,000 employees, including:

10. 30,000 sales & marketing

12. 17M Sales Activities

13. 18M Marketplace Accounts

14. 1.5M Accounts

15. 18M Contacts

16. 24M ProspectsPartner Portal145 Countries 10 Languages 30,000 Internal users 85,000Territory Lookup users 200,000 Partner users

18. Consolidation/Centralization

19. Start Clean, Stay Clean

20. Standards based Integration

21. Drive value with BIEngagement Integration Analytics

22. Global CRM Ecosystem Implementation planned

23. Providing Sales Pipeline Visibility at Oracle Deepak Gupta Eve Milrod Halwani Vice President, CRM Systems Senior Director, Sales Systems Applications IT Applications IT

24. <Insert Picture Here> Sales Business Cycle

25. Sales Business Cycle Siebel Marketing and Call Center Sales Campaigns Marketing and Sales Campaigns Global Executive Campaigns Lead Development Siebel Sales/Call Center Opportunity Conversion Opportunity Prosecution Qualify Convert Mature “System of Record” CRM Analytics (OBIA)Performance In-Line and Analysis Forecast Judgment Sales Effectiveness Siebel Sales/Call CenterForecast Prime and Co-Prime (Shadow) Rep and Manager Judgment “System of Record”

26. <Insert Picture Here> Sales Pipeline Visibility

27. Goals Support Oracle's collaborative sales model Provide pipeline visibility and update access to all Sales team members and Managers who contribute to opportunities Provide broad pipeline visibility and update access to Business Operations and Administrative groups

32. Solution Toolkit

33. Solution Toolkit

34. My Team’s Opportunities – On Sales Team View (S6)

35. Complete Solution Using Components

36. <Insert Picture Here> Gilberto Ferreira Operations Director Oracle Global Business Units Oracle Corporation “With this new view, managers whose teams are not primary -- like in the Global Business Units -- get the same deep level of Pipeline access as their direct sales Prime counterparts.”

37. For More Information search.oracle.com Sales Pipeline Visibility or sales.oracle.com