Electronic signatures have the power to transform your business and reduce your sales cycles by 30-50%. eSignatures can be your 'secret weapon' in closing deals faster, improving sales performance, and generally making it easier for your customers and partners to do business with you. This session will cover -- key customer case studies which highlight specific ROI that companies of all sizes have achieved by using cloud based contracting, ways to identify if cloud based contracting is right for your organization, how to apply esignature technology and when, and how to deal with any internal objections around bringing electronic signatures to your business. Presented by Eran Aloni, VP Products, EchoSign, at SugarCon 2011

1. What's the Big Deal about Electronic Signatures? EchoSign eSignaturesfor SugarCRM EranAloni VP Products EchoSign Inc. © 2005-2011 EchoSign, Inc. All Rights Reserved

3. 37,000 paying customers and 3,000,000 users

4. 5 year track record across F500 and Web Leaders

5. #1 highest ranked on web (Alexa/Comscore/Compete)

6. #1 highest rated on Salesforce ‘06, ’07, ‘08, ‘09, ‘10

7. #1 installed app for NetSuite

8. … and SugarCRM integration is now available!

10. Create and Send an Agreement

11. Let your customer sign any time, any where, in any language

12. Sign the Way You Want … Web Mobile Fax

13. Track in Real Time, File in Sugar CRM

14. Why should I use e-Signatures? © 2005-2011 EchoSign, Inc. All Rights Reserved

15. 2011: You Run Your Business on the Web

16. Top 5 Reasons to use e-Signatures Immediate ROI - Close more deals, close deals faster Get agreements signed in minutes instead of days Increase efficiency Eliminate contracting overhead, let your team focus on their core competencies. Get complete visibility into the signing process No more lost faxes, no end-of-quarter anxiety Know exactly how your team performs Streamline and automate your contracting processes Easily achieve compliance across your entire team Automate contract creation and execution Go green

17. What are Customers Saying?

18. 5,000+ users 250,000+ agreements a year for 4+ years Saves 5 Man Hours/Week /User for over 5,000 Users Reduced average contract closing rate from over a week to under 60 minutes

19. Sales, Sales Operations, ‘Traffic’ Pre and post-sales order processing 92% Contracts Signed in Under 1 Hour “The sales team has more time to sell. In addition, EchoSign helps with internal accountability.” “We don’t lose paperwork and our account reps describe EchoSign as a “tool that they cannot live without.”” Michael Hills, VP & GM, Comcast Spotlight, Pittsburgh Region

20. Full quote-to-deployment workflow integration Average time to sign of 79 minutes Reduced sales travel time in half “We have seen agreements signed by the customer in real time.” “Sold-to-Revenue cycle is much shorter, with billing and service provisioning happening much faster” Howard Stall, Director, TSG Commercial Application “The ability to standardize across our divisions, as well as with our customers, is also important.” Dale Fox, VP, Commercial Operations.

21. Part of company-wide paperless, green initiative E.g. Provider Group Agreements Renewal Mass sending of personalized contracts (Merge&Send) to thousands of providers at a time replacing print-envelope-stamp process through US Mail. “...decrease contract processing time from three weeks to one day on average” “Aetna and participating physicians, hospitals and other health care facilities will also have significant savings in paper and postage” “We continue to make it easier for health care professionals to do business with us, and we are helping create a healthier environment.” Paul Marchetti, Head of National Networks and Contracting Services

22. Citrix Since using EchoSign, Citrix HR has hired over 800 employees using EchoSign. In addition, about 750 status change forms have also been signed via EchoSign. “Everything that we used to measure in weeks is now measured in 1-2 days.” “What differentiates EchoSign is ease of use and great customer service.” “EchoSign is incredible!” Rich Berger, Senior Director, Global HRIS Citrix is expanding its use of EchoSign to contract compliance, finance and sales contracts.

23. And what are SMBs Saying … “Save $100K Annually (Over the Competition)” “Reduced Cancellations from 10-15% Down to 2%” “Decrease Cancellations and Save $13K Annually” “Contract Attrition Rate Dropped by 25%” “Reduced Invoice Cycle by 2-3 Days”