Suche senden
Hochladen
Successful Customer Outcomes 2013
•
Als PPTX, PDF herunterladen
•
4 gefällt mir
•
28,055 views
Steve Towers, CEO and CPP Champion
Folgen
A short update around the Successful Customer Outcomes successes
Weniger lesen
Mehr lesen
Business
Melden
Teilen
Melden
Teilen
1 von 19
Jetzt herunterladen
Empfohlen
CEMMethod walkthough version 10
CEMMethod walkthough version 10
Steve Towers, CEO and CPP Champion
Business Process Management CEM Method (update at http://www.slideshare.net/s...
Business Process Management CEM Method (update at http://www.slideshare.net/s...
Steve Towers, CEO and CPP Champion
Steve Towers with six sigma on steroids
Steve Towers with six sigma on steroids
Steve Towers, CEO and CPP Champion
CEM the true version - one view of the customer
CEM the true version - one view of the customer
Steve Towers, CEO and CPP Champion
DEWA UAE DEC 2012
DEWA UAE DEC 2012
Steve Towers, CEO and CPP Champion
Design Thinking PEX Australia_July_2016_final
Design Thinking PEX Australia_July_2016_final
Steve Towers, CEO and CPP Champion
Moments of Truth Perth2009
Moments of Truth Perth2009
Steve Towers, CEO and CPP Champion
Executive Overview - Building the case for Customer Centricity
Executive Overview - Building the case for Customer Centricity
Steve Towers, CEO and CPP Champion
Empfohlen
CEMMethod walkthough version 10
CEMMethod walkthough version 10
Steve Towers, CEO and CPP Champion
Business Process Management CEM Method (update at http://www.slideshare.net/s...
Business Process Management CEM Method (update at http://www.slideshare.net/s...
Steve Towers, CEO and CPP Champion
Steve Towers with six sigma on steroids
Steve Towers with six sigma on steroids
Steve Towers, CEO and CPP Champion
CEM the true version - one view of the customer
CEM the true version - one view of the customer
Steve Towers, CEO and CPP Champion
DEWA UAE DEC 2012
DEWA UAE DEC 2012
Steve Towers, CEO and CPP Champion
Design Thinking PEX Australia_July_2016_final
Design Thinking PEX Australia_July_2016_final
Steve Towers, CEO and CPP Champion
Moments of Truth Perth2009
Moments of Truth Perth2009
Steve Towers, CEO and CPP Champion
Executive Overview - Building the case for Customer Centricity
Executive Overview - Building the case for Customer Centricity
Steve Towers, CEO and CPP Champion
Scrum Gathering Prague November 2015 Biase de Gregorio - final v3
Scrum Gathering Prague November 2015 Biase de Gregorio - final v3
Steve Towers, CEO and CPP Champion
Business Acupuncture (yes really) - how one thing changes everything
Business Acupuncture (yes really) - how one thing changes everything
Steve Towers, CEO and CPP Champion
Steve Towers PEX_Sydney_Why_BPM_fails
Steve Towers PEX_Sydney_Why_BPM_fails
Steve Towers, CEO and CPP Champion
Gutenberg impact - What happened then has happened again
Gutenberg impact - What happened then has happened again
Steve Towers, CEO and CPP Champion
Gutenberg impact - What happened then has happened again
Gutenberg impact - What happened then has happened again
Steve Towers, CEO and CPP Champion
PEX Sydney Steve_Towers * BPM is Dead, Long Live CEM *
PEX Sydney Steve_Towers * BPM is Dead, Long Live CEM *
Steve Towers, CEO and CPP Champion
PEX Asia 2014 Keynote Steve Towers
PEX Asia 2014 Keynote Steve Towers
Steve Towers, CEO and CPP Champion
CEM meets BPM_London_April_2014
CEM meets BPM_London_April_2014
Steve Towers, CEO and CPP Champion
CX ABACUS 2013 (Customer Journey Mapping)
CX ABACUS 2013 (Customer Journey Mapping)
Steve Towers, CEO and CPP Champion
The Science of Customer Experience
The Science of Customer Experience
Steve Towers, CEO and CPP Champion
NPS - Dead in the Water (Terrific Paper 2013)
NPS - Dead in the Water (Terrific Paper 2013)
Steve Towers, CEO and CPP Champion
Raising the Bar to deliver customer success consistently
Raising the Bar to deliver customer success consistently
Steve Towers, CEO and CPP Champion
CEMMethod advanced principles 2013
CEMMethod advanced principles 2013
Steve Towers, CEO and CPP Champion
CEMMethod_Jan2013
CEMMethod_Jan2013
Steve Towers, CEO and CPP Champion
Steve Towers nasscom bpo summit 2012 opening keynote
Steve Towers nasscom bpo summit 2012 opening keynote
Steve Towers, CEO and CPP Champion
Steve towers process excellence _africa_2012_cape_town
Steve towers process excellence _africa_2012_cape_town
Steve Towers, CEO and CPP Champion
BPGroup & PEX week worshop
BPGroup & PEX week worshop
Steve Towers, CEO and CPP Champion
Steve Towers process and productivity excellence _joburg_2011
Steve Towers process and productivity excellence _joburg_2011
Steve Towers, CEO and CPP Champion
Outside in The Secret_Architects_World_keynote_2011
Outside in The Secret_Architects_World_keynote_2011
Steve Towers, CEO and CPP Champion
Process Excellence & BPM State of the Industry Keynote
Process Excellence & BPM State of the Industry Keynote
Steve Towers, CEO and CPP Champion
Cannabis Legalization World Map: 2024 Updated
Cannabis Legalization World Map: 2024 Updated
CannaBusinessPlans
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
daisycvs
Weitere ähnliche Inhalte
Mehr von Steve Towers, CEO and CPP Champion
Scrum Gathering Prague November 2015 Biase de Gregorio - final v3
Scrum Gathering Prague November 2015 Biase de Gregorio - final v3
Steve Towers, CEO and CPP Champion
Business Acupuncture (yes really) - how one thing changes everything
Business Acupuncture (yes really) - how one thing changes everything
Steve Towers, CEO and CPP Champion
Steve Towers PEX_Sydney_Why_BPM_fails
Steve Towers PEX_Sydney_Why_BPM_fails
Steve Towers, CEO and CPP Champion
Gutenberg impact - What happened then has happened again
Gutenberg impact - What happened then has happened again
Steve Towers, CEO and CPP Champion
Gutenberg impact - What happened then has happened again
Gutenberg impact - What happened then has happened again
Steve Towers, CEO and CPP Champion
PEX Sydney Steve_Towers * BPM is Dead, Long Live CEM *
PEX Sydney Steve_Towers * BPM is Dead, Long Live CEM *
Steve Towers, CEO and CPP Champion
PEX Asia 2014 Keynote Steve Towers
PEX Asia 2014 Keynote Steve Towers
Steve Towers, CEO and CPP Champion
CEM meets BPM_London_April_2014
CEM meets BPM_London_April_2014
Steve Towers, CEO and CPP Champion
CX ABACUS 2013 (Customer Journey Mapping)
CX ABACUS 2013 (Customer Journey Mapping)
Steve Towers, CEO and CPP Champion
The Science of Customer Experience
The Science of Customer Experience
Steve Towers, CEO and CPP Champion
NPS - Dead in the Water (Terrific Paper 2013)
NPS - Dead in the Water (Terrific Paper 2013)
Steve Towers, CEO and CPP Champion
Raising the Bar to deliver customer success consistently
Raising the Bar to deliver customer success consistently
Steve Towers, CEO and CPP Champion
CEMMethod advanced principles 2013
CEMMethod advanced principles 2013
Steve Towers, CEO and CPP Champion
CEMMethod_Jan2013
CEMMethod_Jan2013
Steve Towers, CEO and CPP Champion
Steve Towers nasscom bpo summit 2012 opening keynote
Steve Towers nasscom bpo summit 2012 opening keynote
Steve Towers, CEO and CPP Champion
Steve towers process excellence _africa_2012_cape_town
Steve towers process excellence _africa_2012_cape_town
Steve Towers, CEO and CPP Champion
BPGroup & PEX week worshop
BPGroup & PEX week worshop
Steve Towers, CEO and CPP Champion
Steve Towers process and productivity excellence _joburg_2011
Steve Towers process and productivity excellence _joburg_2011
Steve Towers, CEO and CPP Champion
Outside in The Secret_Architects_World_keynote_2011
Outside in The Secret_Architects_World_keynote_2011
Steve Towers, CEO and CPP Champion
Process Excellence & BPM State of the Industry Keynote
Process Excellence & BPM State of the Industry Keynote
Steve Towers, CEO and CPP Champion
Mehr von Steve Towers, CEO and CPP Champion
(20)
Scrum Gathering Prague November 2015 Biase de Gregorio - final v3
Scrum Gathering Prague November 2015 Biase de Gregorio - final v3
Business Acupuncture (yes really) - how one thing changes everything
Business Acupuncture (yes really) - how one thing changes everything
Steve Towers PEX_Sydney_Why_BPM_fails
Steve Towers PEX_Sydney_Why_BPM_fails
Gutenberg impact - What happened then has happened again
Gutenberg impact - What happened then has happened again
Gutenberg impact - What happened then has happened again
Gutenberg impact - What happened then has happened again
PEX Sydney Steve_Towers * BPM is Dead, Long Live CEM *
PEX Sydney Steve_Towers * BPM is Dead, Long Live CEM *
PEX Asia 2014 Keynote Steve Towers
PEX Asia 2014 Keynote Steve Towers
CEM meets BPM_London_April_2014
CEM meets BPM_London_April_2014
CX ABACUS 2013 (Customer Journey Mapping)
CX ABACUS 2013 (Customer Journey Mapping)
The Science of Customer Experience
The Science of Customer Experience
NPS - Dead in the Water (Terrific Paper 2013)
NPS - Dead in the Water (Terrific Paper 2013)
Raising the Bar to deliver customer success consistently
Raising the Bar to deliver customer success consistently
CEMMethod advanced principles 2013
CEMMethod advanced principles 2013
CEMMethod_Jan2013
CEMMethod_Jan2013
Steve Towers nasscom bpo summit 2012 opening keynote
Steve Towers nasscom bpo summit 2012 opening keynote
Steve towers process excellence _africa_2012_cape_town
Steve towers process excellence _africa_2012_cape_town
BPGroup & PEX week worshop
BPGroup & PEX week worshop
Steve Towers process and productivity excellence _joburg_2011
Steve Towers process and productivity excellence _joburg_2011
Outside in The Secret_Architects_World_keynote_2011
Outside in The Secret_Architects_World_keynote_2011
Process Excellence & BPM State of the Industry Keynote
Process Excellence & BPM State of the Industry Keynote
Kürzlich hochgeladen
Cannabis Legalization World Map: 2024 Updated
Cannabis Legalization World Map: 2024 Updated
CannaBusinessPlans
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
daisycvs
Pre Engineered Building Manufacturers Hyderabad.pptx
Pre Engineered Building Manufacturers Hyderabad.pptx
Roofing Contractor
Falcon's Invoice Discounting: Your Path to Prosperity
Falcon's Invoice Discounting: Your Path to Prosperity
hemanthkumar470700
Falcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting
Lundin Gold - Q1 2024 Conference Call Presentation (Revised)
Lundin Gold - Q1 2024 Conference Call Presentation (Revised)
Adnet Communications
Marel Q1 2024 Investor Presentation from May 8, 2024
Marel Q1 2024 Investor Presentation from May 8, 2024
Marel
Over the Top (OTT) Market Size & Growth Outlook 2024-2030
Over the Top (OTT) Market Size & Growth Outlook 2024-2030
tarushabhavsar
TVB_The Vietnam Believer Newsletter_May 6th, 2024_ENVol. 006.pdf
TVB_The Vietnam Believer Newsletter_May 6th, 2024_ENVol. 006.pdf
believeminhh
Falcon Invoice Discounting: Tailored Financial Wings
Falcon Invoice Discounting: Tailored Financial Wings
Falcon Invoice Discounting
!~+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUD...
!~+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUD...
DUBAI (+971)581248768 BUY ABORTION PILLS IN ABU dhabi...Qatar
Power point presentation on enterprise performance management
Power point presentation on enterprise performance management
VaishnaviGunji
Phases of Negotiation .pptx
Phases of Negotiation .pptx
nandhinijagan9867
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Century
rwgiffor
Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...
Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...
meghakumariji156
Falcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business Growth
Falcon investment
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
IndeedSEO
Uneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration Presentation
uneakwhite
Organizational Transformation Lead with Culture
Organizational Transformation Lead with Culture
Seta Wicaksana
Arti Languages Pre Seed Teaser Deck 2024.pdf
Arti Languages Pre Seed Teaser Deck 2024.pdf
will854175
Kürzlich hochgeladen
(20)
Cannabis Legalization World Map: 2024 Updated
Cannabis Legalization World Map: 2024 Updated
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Pre Engineered Building Manufacturers Hyderabad.pptx
Pre Engineered Building Manufacturers Hyderabad.pptx
Falcon's Invoice Discounting: Your Path to Prosperity
Falcon's Invoice Discounting: Your Path to Prosperity
Falcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investors
Lundin Gold - Q1 2024 Conference Call Presentation (Revised)
Lundin Gold - Q1 2024 Conference Call Presentation (Revised)
Marel Q1 2024 Investor Presentation from May 8, 2024
Marel Q1 2024 Investor Presentation from May 8, 2024
Over the Top (OTT) Market Size & Growth Outlook 2024-2030
Over the Top (OTT) Market Size & Growth Outlook 2024-2030
TVB_The Vietnam Believer Newsletter_May 6th, 2024_ENVol. 006.pdf
TVB_The Vietnam Believer Newsletter_May 6th, 2024_ENVol. 006.pdf
Falcon Invoice Discounting: Tailored Financial Wings
Falcon Invoice Discounting: Tailored Financial Wings
!~+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUD...
!~+971581248768>> SAFE AND ORIGINAL ABORTION PILLS FOR SALE IN DUBAI AND ABUD...
Power point presentation on enterprise performance management
Power point presentation on enterprise performance management
Phases of Negotiation .pptx
Phases of Negotiation .pptx
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Century
Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...
Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...
Falcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business Growth
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
Uneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration Presentation
Organizational Transformation Lead with Culture
Organizational Transformation Lead with Culture
Arti Languages Pre Seed Teaser Deck 2024.pdf
Arti Languages Pre Seed Teaser Deck 2024.pdf
Jetzt herunterladen