This is an actual phone call initiated by a manager. Scary, Sad, or both.

1. George the Midwest Manager Calls Heinz the East Coast Employee

2. Ringggg! (phone) Hello? Hi! It’s George. Hi George. How are you? Thank you I am calling Regarding ….. co CoZed?Ah, Zedco? Yes How can I help you? What do you mean co? What about Zedco? Yes Zedco Zedco is having a conference… What do they want? Change covenants Are they changing all their covenants? Actually 16 They’re changing 16 covenants!!?? ------------_*^)(&%*^$ George? Sorry, meant 13 That’s still a lot of covenants I meant August 13 Ah, makes more sense Fine Thank….. … .you Sure Zed Call Conference Call, yes Okay…..? On…August……15 Hello? Actually the covenants … Do not make sense I meant the date, August 13 makes sense, versus 13 covenants George? Aaah, got it! That would have been a lot of covenants That’s what I said But back to the Call. Call? CONFERENCE Call Ah, the call: Sorry …….the call was cancelled WHAT?!!!!! Sorry, had wrong Calendar page…..Got to go. Bye Heinz. Employee Manager

3. Sergio. Manager George initiated the phone call to “Heinz.” However, the employee to whom he was speaking was…