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Social Media in Conflict Situations
                 -
   Ushahidi, Twitter and More



IIJ Summer Academy 2010
August 18, 2010
Berlin


ms@immateriblog.de
Twitter: @spielkamp
...certainly the earliest after dinner
lecture I've ever delivered - but:
...'post-culinary
depression'...
New title:
Shirky vs. Morozov:
The showdown
in the blue corner
‣ defending champion
‣ New York City, New York

‣ born in the United States of America
‣ 6 books

‣ numerous articles in international papers
‣ under contract by New York University
in the red corner
‣ contender
‣ from Washington, DC

‣ born in Belarus
‣ 1 (forthcoming) book

‣ numerous articles in international papers
‣ under contract by George Washington University
What are they fighting over?
Do "Social Media"further democracy -
or do they help authoritarian regimes?
Do "Social Media"further democracy -
or do they help authoritarian regimes?
Ushahidi
Ushahidi
Ushahidi
Ushahidi
Ushahidi
Ushahidi
Ushahidi
Ushahidi
Ushahidi
Ushahidi
‣   is a platform
Ushahidi
Ushahidi
Ushahidi
Ushahidi
The 'Twitter Revolution'
The 'Twitter Revolution'

BBC
How Iran's political battle is fought in cyberspace
The 'Twitter Revolution'

BBC
How Iran's political battle is fought in cyberspace

Time Magazine
Iran Protests: Twitter, the Medium of the Movement
The 'Twitter Revolution'

BBC
How Iran's political battle is fought in cyberspace

Time Magazine
Iran Protests: Twitter, the Medium of the Movement

Washington Post
Iran Elections: A Twitter Revolution?
The 'Twitter Revolution'
cartoon removed for copyright reasons, available here:
http://0.tqn.com/d/politicalhumor/1/0/y/m/2/stop-or-tweet.gif
Shirky
"Here Comes Everybody: The Power of Organizing
Without Organization"
Shirky
"Here Comes Everybody: The Power of Organizing
Without Organization"


Hypothesis:
Shirky
"Here Comes Everybody: The Power of Organizing
Without Organization"


Hypothesis:
The Internet and social media help synchronizing a
politically engaged public -
Shirky
"Here Comes Everybody: The Power of Organizing
Without Organization"


Hypothesis:
The Internet and social media help synchronizing a
politically engaged public -
and this, in itself, is politcal and furthers
democratisation.
Morozov
"How Dictators Learned to Stop Worrying and Love
the Web" (January 2011)
Morozov
"How Dictators Learned to Stop Worrying and Love
the Web" (January 2011)


Hypothesis:
Morozov
"How Dictators Learned to Stop Worrying and Love
the Web" (January 2011)


Hypothesis:
Authoritarian regimes can adjust their methods of
governance to Internet communication -
Morozov
"How Dictators Learned to Stop Worrying and Love
the Web" (January 2011)


Hypothesis:
Authoritarian regimes can adjust their methods of
governance to Internet communication -
and at times work 'better' (more effectively) with it
than ever before.
1st Round
The Minsk Flash Mobs
image removed for copyright reasons, available here:
http://www.spokesman.com/photos/2010/jul/16/109917/
The Minsk Flash Mobs
‣ started in March 2006, a day after the violent
dispersal of the opposition's peaceful rally in Minsk
‣ goal: to 'peacefully express one's point of view on
what's going on in the country'
‣ several flash mob activities have been carried out
in Minsk
The Minsk Flash Mobs
Shirky: 'I think that the thing that's worth fighting
for here is the ability of citizens within a country to
communicate with one another, and I remain
convinced that that will have political ramifications. I
think that to the degree that citizens can
communicate with each other, that actually matters
much more than access to information, or than
communication with the outside world. What we
should be worrying about is freedom of speech,
lower case "f", lower case "s", not as a political
right, but as just a daily capability.'
The Minsk Flash Mobs
Morozov: 'My biggest problem with these
flashmobbing kids in Belarus was that they had
erroneously thought that the Internet presents an
entirely new way of doing politics. They thought
that they would build up and operate a fully virtual
movement, that they would not need to bother with
the dirty and bloody business of opposing a
dictator, a business that often entails harassments of
all kinds, as well as bloodshed, intimidation,
expulsion from universities. Let's not kid ourselves:
that's what being in an opposition in authoritarian
country entails. It's never a pretty picture.'
The Minsk Flash Mobs
'So I do fear that some of these kids thought that
the Internet offered a nice shortcut that would allow
them to meaningfully challenge the dictator without
having to go through any of that unpleasant stuff.
They thought they could just blog the dictatorship
away.'
1st Round: Morozov 10 - Shirky 8
2nd Round
2008 Sichuan Earthquake (China)
2008 Sichuan Earthquake (China)
2008 Sichuan Earthquake (China)
‣   some 7.000 schools collapsed
2008 Sichuan Earthquake (China)
‣ some 7.000 schools collapsed
‣ some 10.000 children dead
2008 Sichuan Earthquake (China)
Mothers coordinate via web to protest
2008 Sichuan Earthquake (China)
image removed for copyright reasons, available here:
http://static.guim.co.uk/sys-images/Guardian/Pix/pictures/2008/06/03/c4.jpg
2008 Sichuan Earthquake (China)
Chinese officials sacked over handling of
earthquake

The Guardian, June 23, 2008
2008 Sichuan Earthquake (China)
Shirky: 'the first time the Chinese government has
faced a radicalized population who had no
preexisting coordination'
2008 Sichuan Earthquake (China)
Morozov: Will governments 'be able to adapt to
this environment by engaging in new ways of
propaganda? By selectively manipulating who gets
to cover which story?'
2008 Sichuan Earthquake (China)
Example of Chinese man dying in police custody in
Yunnan Province
2008 Sichuan Earthquake (China)
Example of Chinese man dying in police custody in
Yunnan Province
‣ public protest, organised over Internet
2008 Sichuan Earthquake (China)
Example of Chinese man dying in police custody in
Yunnan Province
‣ public protest, organised over Internet

‣15 'netizen investigators' appointed, looked at the
prison, wrote an inconclusive report
2008 Sichuan Earthquake (China)
Example of Chinese man dying in police custody in
Yunnan Province
‣ public protest, organised over Internet

‣ 15 'netizen investigators' appointed, looked at the
prison, wrote an inconclusive report
‣ Story died, it later came out most of the 15 were
current or former employees of state media
2008 Sichuan Earthquake (China)
Sichuan earthquake activist to stay in jail for five
years

The Telegraph, June 9, 2010
2nd Round: Morozov 10 - Shirky 8
3rd Round
Iran
Iran
Shirky: there was a cause-and-effect situation
Iran
Shirky: there was a cause-and-effect situation
Morozov: there was a synchronicity of events. But:
Iran
Shirky: there was a cause-and-effect situation
Morozov: there was a synchronicity of events. But:


'How many completely uninitiated protests have
actually engaged with the real world because of
something they had read on Twitter or Facebook?'
Neda
image removed for copyright reasons, available here:
http://en.wikipedia.org/wiki/File:Neda_non_graphic.jpg
Neda
Shirky: Social media have a coordinating effect;
things would not have happened without them
Neda
Morozov: 'despite millions of angry tweets and
cellphone cameras pointed at their faces, the
Iranian government still cracked down on the
protesters'
Neda
Morozov: 'despite millions of angry tweets and
cellphone cameras pointed at their faces, the
Iranian government still cracked down on the
protesters'

cartoon removed for copyright reasons, available here:
http://0.tqn.com/d/politicalhumor/1/0/y/m/2/stop-or-
tweet.gif
What are the results?
Shirky: Yes, but there are still changes:
'I believe that the Green Uprising altered the
balance between the theocracy and the military
aspects of the Iranian government. [...] it seems to
me that one of the effects, paradoxical and sad, of
the Green Uprising, is that it has pushed Iran into
being an essentially military power.'
What are the results?
Morozov: Agreed. But these kinds of changes are
much more complex and have multiple causes -
What are the results?
Morozov: Agreed. But these kinds of changes are
much more complex and have multiple causes -
take the example of the smuggled Xerox machines
in Poland: 'they may not have been all that
important, for it was the fundamental economic
unsustainability of communism that precipitated its
collapse.'
3rd Round: Morozov 9 - Shirky 9
Final Score after Three Rounds
Final Score after Three Rounds
Not a knock-out, but Morozov wins on points (29 vs.
Shirky's 25)
Final Score after Three Rounds
Not a knock-out, but Morozov wins on points (29 vs.
Shirky's 25)
What's your score?
Thank you!
images under Creative Commons licenses:
slide 04: http://www.flickr.com/photos/kplawver/481666069/sizes/l/in/photostream/
slide 07: http://www.flickr.com/photos/joi/1397946225/sizes/l/in/photostream/
slide 09: http://www.flickr.com/photos/re-publica/4520673288/sizes/l/in/photostream/
slide 16: http://www.flickr.com/photos/dci/243722737/sizes/z/in/photostream/
slide 52: http://www.flickr.com/photos/remkotanis/3251729749/sizes/l/in/photostream/




Matthias Spielkamp
www.immateriblog.de (in German)
ms@immateriblog.de
Twitter: @spielkamp

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Social media in conflict situations - Ushahidi, Twitter and More

  • 1. Social Media in Conflict Situations - Ushahidi, Twitter and More IIJ Summer Academy 2010 August 18, 2010 Berlin ms@immateriblog.de Twitter: @spielkamp
  • 2. ...certainly the earliest after dinner lecture I've ever delivered - but:
  • 6. in the blue corner ‣ defending champion ‣ New York City, New York ‣ born in the United States of America ‣ 6 books ‣ numerous articles in international papers ‣ under contract by New York University
  • 7.
  • 8. in the red corner ‣ contender ‣ from Washington, DC ‣ born in Belarus ‣ 1 (forthcoming) book ‣ numerous articles in international papers ‣ under contract by George Washington University
  • 9.
  • 10. What are they fighting over?
  • 11. Do "Social Media"further democracy - or do they help authoritarian regimes?
  • 12. Do "Social Media"further democracy - or do they help authoritarian regimes?
  • 22. Ushahidi ‣ is a platform
  • 28. The 'Twitter Revolution' BBC How Iran's political battle is fought in cyberspace
  • 29. The 'Twitter Revolution' BBC How Iran's political battle is fought in cyberspace Time Magazine Iran Protests: Twitter, the Medium of the Movement
  • 30. The 'Twitter Revolution' BBC How Iran's political battle is fought in cyberspace Time Magazine Iran Protests: Twitter, the Medium of the Movement Washington Post Iran Elections: A Twitter Revolution?
  • 31. The 'Twitter Revolution' cartoon removed for copyright reasons, available here: http://0.tqn.com/d/politicalhumor/1/0/y/m/2/stop-or-tweet.gif
  • 32. Shirky "Here Comes Everybody: The Power of Organizing Without Organization"
  • 33. Shirky "Here Comes Everybody: The Power of Organizing Without Organization" Hypothesis:
  • 34. Shirky "Here Comes Everybody: The Power of Organizing Without Organization" Hypothesis: The Internet and social media help synchronizing a politically engaged public -
  • 35. Shirky "Here Comes Everybody: The Power of Organizing Without Organization" Hypothesis: The Internet and social media help synchronizing a politically engaged public - and this, in itself, is politcal and furthers democratisation.
  • 36. Morozov "How Dictators Learned to Stop Worrying and Love the Web" (January 2011)
  • 37. Morozov "How Dictators Learned to Stop Worrying and Love the Web" (January 2011) Hypothesis:
  • 38. Morozov "How Dictators Learned to Stop Worrying and Love the Web" (January 2011) Hypothesis: Authoritarian regimes can adjust their methods of governance to Internet communication -
  • 39. Morozov "How Dictators Learned to Stop Worrying and Love the Web" (January 2011) Hypothesis: Authoritarian regimes can adjust their methods of governance to Internet communication - and at times work 'better' (more effectively) with it than ever before.
  • 41. The Minsk Flash Mobs image removed for copyright reasons, available here: http://www.spokesman.com/photos/2010/jul/16/109917/
  • 42. The Minsk Flash Mobs ‣ started in March 2006, a day after the violent dispersal of the opposition's peaceful rally in Minsk ‣ goal: to 'peacefully express one's point of view on what's going on in the country' ‣ several flash mob activities have been carried out in Minsk
  • 43. The Minsk Flash Mobs Shirky: 'I think that the thing that's worth fighting for here is the ability of citizens within a country to communicate with one another, and I remain convinced that that will have political ramifications. I think that to the degree that citizens can communicate with each other, that actually matters much more than access to information, or than communication with the outside world. What we should be worrying about is freedom of speech, lower case "f", lower case "s", not as a political right, but as just a daily capability.'
  • 44. The Minsk Flash Mobs Morozov: 'My biggest problem with these flashmobbing kids in Belarus was that they had erroneously thought that the Internet presents an entirely new way of doing politics. They thought that they would build up and operate a fully virtual movement, that they would not need to bother with the dirty and bloody business of opposing a dictator, a business that often entails harassments of all kinds, as well as bloodshed, intimidation, expulsion from universities. Let's not kid ourselves: that's what being in an opposition in authoritarian country entails. It's never a pretty picture.'
  • 45. The Minsk Flash Mobs 'So I do fear that some of these kids thought that the Internet offered a nice shortcut that would allow them to meaningfully challenge the dictator without having to go through any of that unpleasant stuff. They thought they could just blog the dictatorship away.'
  • 46. 1st Round: Morozov 10 - Shirky 8
  • 50. 2008 Sichuan Earthquake (China) ‣ some 7.000 schools collapsed
  • 51. 2008 Sichuan Earthquake (China) ‣ some 7.000 schools collapsed ‣ some 10.000 children dead
  • 52. 2008 Sichuan Earthquake (China) Mothers coordinate via web to protest
  • 53. 2008 Sichuan Earthquake (China) image removed for copyright reasons, available here: http://static.guim.co.uk/sys-images/Guardian/Pix/pictures/2008/06/03/c4.jpg
  • 54. 2008 Sichuan Earthquake (China) Chinese officials sacked over handling of earthquake The Guardian, June 23, 2008
  • 55. 2008 Sichuan Earthquake (China) Shirky: 'the first time the Chinese government has faced a radicalized population who had no preexisting coordination'
  • 56. 2008 Sichuan Earthquake (China) Morozov: Will governments 'be able to adapt to this environment by engaging in new ways of propaganda? By selectively manipulating who gets to cover which story?'
  • 57. 2008 Sichuan Earthquake (China) Example of Chinese man dying in police custody in Yunnan Province
  • 58. 2008 Sichuan Earthquake (China) Example of Chinese man dying in police custody in Yunnan Province ‣ public protest, organised over Internet
  • 59. 2008 Sichuan Earthquake (China) Example of Chinese man dying in police custody in Yunnan Province ‣ public protest, organised over Internet ‣15 'netizen investigators' appointed, looked at the prison, wrote an inconclusive report
  • 60. 2008 Sichuan Earthquake (China) Example of Chinese man dying in police custody in Yunnan Province ‣ public protest, organised over Internet ‣ 15 'netizen investigators' appointed, looked at the prison, wrote an inconclusive report ‣ Story died, it later came out most of the 15 were current or former employees of state media
  • 61. 2008 Sichuan Earthquake (China) Sichuan earthquake activist to stay in jail for five years The Telegraph, June 9, 2010
  • 62. 2nd Round: Morozov 10 - Shirky 8
  • 64. Iran
  • 65. Iran Shirky: there was a cause-and-effect situation
  • 66. Iran Shirky: there was a cause-and-effect situation Morozov: there was a synchronicity of events. But:
  • 67. Iran Shirky: there was a cause-and-effect situation Morozov: there was a synchronicity of events. But: 'How many completely uninitiated protests have actually engaged with the real world because of something they had read on Twitter or Facebook?'
  • 68. Neda image removed for copyright reasons, available here: http://en.wikipedia.org/wiki/File:Neda_non_graphic.jpg
  • 69. Neda Shirky: Social media have a coordinating effect; things would not have happened without them
  • 70. Neda Morozov: 'despite millions of angry tweets and cellphone cameras pointed at their faces, the Iranian government still cracked down on the protesters'
  • 71. Neda Morozov: 'despite millions of angry tweets and cellphone cameras pointed at their faces, the Iranian government still cracked down on the protesters' cartoon removed for copyright reasons, available here: http://0.tqn.com/d/politicalhumor/1/0/y/m/2/stop-or- tweet.gif
  • 72. What are the results? Shirky: Yes, but there are still changes: 'I believe that the Green Uprising altered the balance between the theocracy and the military aspects of the Iranian government. [...] it seems to me that one of the effects, paradoxical and sad, of the Green Uprising, is that it has pushed Iran into being an essentially military power.'
  • 73. What are the results? Morozov: Agreed. But these kinds of changes are much more complex and have multiple causes -
  • 74. What are the results? Morozov: Agreed. But these kinds of changes are much more complex and have multiple causes - take the example of the smuggled Xerox machines in Poland: 'they may not have been all that important, for it was the fundamental economic unsustainability of communism that precipitated its collapse.'
  • 75. 3rd Round: Morozov 9 - Shirky 9
  • 76. Final Score after Three Rounds
  • 77. Final Score after Three Rounds Not a knock-out, but Morozov wins on points (29 vs. Shirky's 25)
  • 78. Final Score after Three Rounds Not a knock-out, but Morozov wins on points (29 vs. Shirky's 25) What's your score?
  • 79. Thank you! images under Creative Commons licenses: slide 04: http://www.flickr.com/photos/kplawver/481666069/sizes/l/in/photostream/ slide 07: http://www.flickr.com/photos/joi/1397946225/sizes/l/in/photostream/ slide 09: http://www.flickr.com/photos/re-publica/4520673288/sizes/l/in/photostream/ slide 16: http://www.flickr.com/photos/dci/243722737/sizes/z/in/photostream/ slide 52: http://www.flickr.com/photos/remkotanis/3251729749/sizes/l/in/photostream/ Matthias Spielkamp www.immateriblog.de (in German) ms@immateriblog.de Twitter: @spielkamp