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SOCIAL BUSINESS
Seven ways to create a more open company culture

SEPTEMBER 19, 2012
SOFUS MIDTGAARD
Managing Partner, Leaderlab
& Founder of Rebuild21
Seven ways to create
  an open culture
1. Purpose before profits!
- Purpose drives motivation and a sharing culture
2. Philosophy is the
       new strategy!
- Trust, empowerment and democratic leadership
    are key to creating the social organisation
Whole Foods Market
3. Great ideas can come
    from anywhere
- Build an organization, systems and incentives
    that support great ideas from anywhere
Google
W.L. Gore
4. Walk the talk
- 21st century CEO’s play a key role
 in creating a sharing organisation
Zappos
5. Give fans a
      backstage pass!
 - 21st century businesses don't end at the
corporate firewall - they invite global talent
          backstage for co-creation
Starbucks
Starbucks has recieved
more than 100.000
ideas for business
innovation from
customers
                  MyStarbucksIdea.com 2011



  http://www.flickr.com/photos/rudelovers/65007512/
6. Break down the
      Berlin walls
 - 21st century businesses don't end at the
corporate firewall - they invite global talent
          backstage for co-creation
http://www.yaf.org/uploadedImages/Blogs/berlinwall1.jpg
More than 35% of P&G’s new
           Tekst
products come from customer
and partner networks
Source: Former CEO A.G Lafley, HBS




          http://www.noscruf.org/AG%20speech.jpg
7. Transparency is
      the new black!
- transparency, open source or open business
models can be massive drivers of new business
How transparent are your
organizations across divisions
 when it commes to activities
        and projects?

       Score: 1-10 (10 highest)
How good are you at sharing
   relevant knowledge
     across divisions?

      Score: 1-10 (10 highest)
How good are you at collaborating
     on projects across the
         organisation?
         Score: 1-10 (10 highest)
Internal:



    Openness/
                                  Sharing                         Collaboration
   Transparency




Transparency: How
                           Sharing: How good is               Collaboration: How good
good are your
                           the flow of relevant               are your organisations at
company at making
                           information between                supporting collaboration
projects and activities
                           people from different              and projects across the
visible across the
                           divisions?                         organisation.
organisation.




                          Purpose, Values, Culture, Context
How good are your organisation
at listening and adapting products
      and services to customers
             demands?
         Score: 1-10 (10 highest)
How active are your organisation
   in involving customers in
  co-creation or contributions
       for new products?

        Score: 1-10 (10 highest)
To what degree are you developing
   or facilitating open business
       platforms/networks?
         Score: 1-10 (10 highest)
External



       User                                                                       Open
     inspired                        Co-Creation                                Business
    innovation                                                                  Platforms




Company adapts to                Company involves
                                                                           Users are co-
user: surveys, focus             customers & partners:
                                                                           producers: Open
groups, entnographic             crowdsourcing, mass-
                                                                           Business Platforms,
research, mass-                  colaboration, co-
                                                                           Open Source platforms
customization                    creation




                       Purpose, Values, Culture, Context, Business Model
No ‘one fits all’. You can succeed in many ways!
                              Transparency:#projects#&#
                                      ac;vi;es#
                                  100%#
                                    90%#
                                    80%#
                                    70%#
 Open#business#plaOorms:#           60%#                   Sharing:#of#knowledge#
Are#you#invi;ng#customers#          50%#                   across#divisions#&#unit#
and#partners#to#coLdevelop#         40%#
                                    30%#
                                    20%#
                                    10%#                                                Company#X#
                                     0%#
                                                                                        Company#Y#



    CoLcrea;on:#Involving#
                                                           Collabora;on:#on#projects#
    customers#in#products#
                                                              across#organisa;on#
        development#




                              Responsiveness:#Listening#
                              and#adap;ng#to#customer#
                                       needs#
Rebuild           21
MAY 22-23 2012 COPENHAGEN
                            Rebuild      21
                            LEADERSHIP NETWORK
                                                 Rebuild      21
                                                 LEADERSHIP ACADEMY
THANK YOU
Ways to create a more open company culture
SOFUS MIDTGAARD
Managing Partner, Leaderlab
& Founder of Rebuild21
sofus@rebuild21.org
@sofus




                                             Rebuild           21
                                             MAY 22-23 2012 COPENHAGEN

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Social business 7 ways to create a more open organisation

  • 1. SOCIAL BUSINESS Seven ways to create a more open company culture SEPTEMBER 19, 2012 SOFUS MIDTGAARD Managing Partner, Leaderlab & Founder of Rebuild21
  • 2. Seven ways to create an open culture
  • 3. 1. Purpose before profits! - Purpose drives motivation and a sharing culture
  • 4.
  • 5.
  • 6.
  • 7. 2. Philosophy is the new strategy! - Trust, empowerment and democratic leadership are key to creating the social organisation
  • 9.
  • 10. 3. Great ideas can come from anywhere - Build an organization, systems and incentives that support great ideas from anywhere
  • 13. 4. Walk the talk - 21st century CEO’s play a key role in creating a sharing organisation
  • 15. 5. Give fans a backstage pass! - 21st century businesses don't end at the corporate firewall - they invite global talent backstage for co-creation
  • 17. Starbucks has recieved more than 100.000 ideas for business innovation from customers MyStarbucksIdea.com 2011 http://www.flickr.com/photos/rudelovers/65007512/
  • 18. 6. Break down the Berlin walls - 21st century businesses don't end at the corporate firewall - they invite global talent backstage for co-creation
  • 20. More than 35% of P&G’s new Tekst products come from customer and partner networks Source: Former CEO A.G Lafley, HBS http://www.noscruf.org/AG%20speech.jpg
  • 21. 7. Transparency is the new black! - transparency, open source or open business models can be massive drivers of new business
  • 22.
  • 23.
  • 24. How transparent are your organizations across divisions when it commes to activities and projects? Score: 1-10 (10 highest)
  • 25. How good are you at sharing relevant knowledge across divisions? Score: 1-10 (10 highest)
  • 26. How good are you at collaborating on projects across the organisation? Score: 1-10 (10 highest)
  • 27. Internal: Openness/ Sharing Collaboration Transparency Transparency: How Sharing: How good is Collaboration: How good good are your the flow of relevant are your organisations at company at making information between supporting collaboration projects and activities people from different and projects across the visible across the divisions? organisation. organisation. Purpose, Values, Culture, Context
  • 28. How good are your organisation at listening and adapting products and services to customers demands? Score: 1-10 (10 highest)
  • 29. How active are your organisation in involving customers in co-creation or contributions for new products? Score: 1-10 (10 highest)
  • 30. To what degree are you developing or facilitating open business platforms/networks? Score: 1-10 (10 highest)
  • 31. External User Open inspired Co-Creation Business innovation Platforms Company adapts to Company involves Users are co- user: surveys, focus customers & partners: producers: Open groups, entnographic crowdsourcing, mass- Business Platforms, research, mass- colaboration, co- Open Source platforms customization creation Purpose, Values, Culture, Context, Business Model
  • 32. No ‘one fits all’. You can succeed in many ways! Transparency:#projects#&# ac;vi;es# 100%# 90%# 80%# 70%# Open#business#plaOorms:# 60%# Sharing:#of#knowledge# Are#you#invi;ng#customers# 50%# across#divisions#&#unit# and#partners#to#coLdevelop# 40%# 30%# 20%# 10%# Company#X# 0%# Company#Y# CoLcrea;on:#Involving# Collabora;on:#on#projects# customers#in#products# across#organisa;on# development# Responsiveness:#Listening# and#adap;ng#to#customer# needs#
  • 33. Rebuild 21 MAY 22-23 2012 COPENHAGEN Rebuild 21 LEADERSHIP NETWORK Rebuild 21 LEADERSHIP ACADEMY
  • 34. THANK YOU Ways to create a more open company culture SOFUS MIDTGAARD Managing Partner, Leaderlab & Founder of Rebuild21 sofus@rebuild21.org @sofus Rebuild 21 MAY 22-23 2012 COPENHAGEN

Hinweis der Redaktion

  1. Welcome - I am happy to se so many here on the last session of the Strategy track. Now that all the others are having fun at the very inspiring creative and technical track - we here at the Strategic Track are going to go over Porters Five forces and look at some detailed graphs... ;-)\n
  2. Welcome - I am happy to se so many here on the last session of the Strategy track. Now that all the others are having fun at the very inspiring creative and technical track - we here at the Strategic Track are going to go over Porters Five forces and look at some detailed graphs... ;-)\n
  3. Welcome - I am happy to se so many here on the last session of the Strategy track. Now that all the others are having fun at the very inspiring creative and technical track - we here at the Strategic Track are going to go over Porters Five forces and look at some detailed graphs... ;-)\n
  4. Welcome - I am happy to se so many here on the last session of the Strategy track. Now that all the others are having fun at the very inspiring creative and technical track - we here at the Strategic Track are going to go over Porters Five forces and look at some detailed graphs... ;-)\n
  5. Welcome - I am happy to se so many here on the last session of the Strategy track. Now that all the others are having fun at the very inspiring creative and technical track - we here at the Strategic Track are going to go over Porters Five forces and look at some detailed graphs... ;-)\n
  6. Welcome - I am happy to se so many here on the last session of the Strategy track. Now that all the others are having fun at the very inspiring creative and technical track - we here at the Strategic Track are going to go over Porters Five forces and look at some detailed graphs... ;-)\n
  7. Welcome - I am happy to se so many here on the last session of the Strategy track. Now that all the others are having fun at the very inspiring creative and technical track - we here at the Strategic Track are going to go over Porters Five forces and look at some detailed graphs... ;-)\n
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  10. Welcome - I am happy to se so many here on the last session of the Strategy track. Now that all the others are having fun at the very inspiring creative and technical track - we here at the Strategic Track are going to go over Porters Five forces and look at some detailed graphs... ;-)\n
  11. Welcome - I am happy to se so many here on the last session of the Strategy track. Now that all the others are having fun at the very inspiring creative and technical track - we here at the Strategic Track are going to go over Porters Five forces and look at some detailed graphs... ;-)\n
  12. Welcome - I am happy to se so many here on the last session of the Strategy track. Now that all the others are having fun at the very inspiring creative and technical track - we here at the Strategic Track are going to go over Porters Five forces and look at some detailed graphs... ;-)\n
  13. Welcome - I am happy to se so many here on the last session of the Strategy track. Now that all the others are having fun at the very inspiring creative and technical track - we here at the Strategic Track are going to go over Porters Five forces and look at some detailed graphs... ;-)\n
  14. Welcome - I am happy to se so many here on the last session of the Strategy track. Now that all the others are having fun at the very inspiring creative and technical track - we here at the Strategic Track are going to go over Porters Five forces and look at some detailed graphs... ;-)\n
  15. Welcome - I am happy to se so many here on the last session of the Strategy track. Now that all the others are having fun at the very inspiring creative and technical track - we here at the Strategic Track are going to go over Porters Five forces and look at some detailed graphs... ;-)\n
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  18. Welcome - I am happy to se so many here on the last session of the Strategy track. Now that all the others are having fun at the very inspiring creative and technical track - we here at the Strategic Track are going to go over Porters Five forces and look at some detailed graphs... ;-)\n
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  21. Welcome - I am happy to se so many here on the last session of the Strategy track. Now that all the others are having fun at the very inspiring creative and technical track - we here at the Strategic Track are going to go over Porters Five forces and look at some detailed graphs... ;-)\n
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  27. Jo vi går fra en verden af betalt markedsføring i andre medier, over en verden af egne marketingkanaler til en verden af omtale som vi skal gøre os fortjent til….\n
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  31. Jo vi går fra en verden af betalt markedsføring i andre medier, over en verden af egne marketingkanaler til en verden af omtale som vi skal gøre os fortjent til….\n
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