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ENTR 4800: Social Entrepreneurship

                    Class 4: Identifying Business Potential

                              Monday, October 4, 2010

Instructors:
Norm Tasevski (norm@socialentrepreneurship.ca)
Karim Harji (karim@socialentrepreneurship.ca)
                                                              1
© Norm Tasevski & Karim Harji
© Norm Tasevski & Karim Harji




Agenda

•  StickerYou
•  What did we learn – Last Week?
•  “Live” Case – Hedvig Alexander (Founder, Jali
   Designs)
   –  How do we assess business potential for social enterprise?
   –  Assess Jali’s Business Potential
•  What did we learn – Today?
•  Next week




                                                                           3
© Norm Tasevski & Karim Harji




Last Week – What did we learn?




                                                     4
© Norm Tasevski & Karim Harji




Hedvig Alexander…




                                        5
Assessing Social Enterprise Business
Potential…




                                       6
© Norm Tasevski & Karim Harji




A Caveat…


 When we assess
business potential,   …we also care
we don’t just care      about…
     about…




                           …and…



                                                          7
© Norm Tasevski & Karim Harji




Our Strategy…



1.  Assuming the perfect scenario, does our business
    model generate money?

If yes…

2.  Does the model still make money once real world
    conditions are factored in?



                                                                 8
© Norm Tasevski & Karim Harji




What is a “Perfect” Scenario?


  –  Porter’s 5 Forces line up perfectly (i.e. low to no entry
     barriers)



  –  You operate absolutely efficiently (e.g. resources used to
     their maximum capacity)



  –  The business runs flawlessly (i.e. no mistakes are made
     anywhere along the value chain)



                                                                             9
© Norm Tasevski & Karim Harji




Why Use a “Perfect” Scenario?
Most Importantly:
   –  If you can’t make money even with the most ideal
      conditions…




        …STOP!
             (…and rethink your business model)

Also:
   –  The perfect scenario is often the easiest to build a financial
      model from
   –  It provides a baseline – All other scenarios can be
      measured against this ideal case
                                                                           10
Ready?…




          11
© Norm Tasevski & Karim Harji




Remember This?




                                   12
© Norm Tasevski & Karim Harji


Step 1:
Identify Cost Drivers and Revenue Sources!




                                                               13
© Norm Tasevski & Karim Harji




Value Proposition


 -Procurement!
 -Receiving!
 -Warehousing!
 -Inventory control!
 -Product/service design!
                            -Licensing fees!
 -Product/service
                            -Donated products/
 manufacture/development!   services!
 -Product packaging!
 -Technology support!
 -etc.!




                                                            14
© Norm Tasevski & Karim Harji




Customer Segments


 -Research costs
 (surveying, interviewing,
 etc)!

                             -Payments!
                             -(Viral marketing of
                             products)!




                                                               15
© Norm Tasevski & Karim Harji




Channels


 -Warehousing!
 -Product packaging (in
 delivery boxes, etc)!
 -Product/service delivery
 (transportation, etc)!
                             -Co-branding!
                             -Rental fees!
                             -”Concession stand”
                             type contracts!




                                                              16
© Norm Tasevski & Karim Harji




Relationships


 -Hard marketing costs
 (billboard advertising,
 etc)!
 -Soft marketing costs
 (website, etc)!
                           -3rd Party advertisers!
 -Customer service!
                           -Co-branding!
 -Relationship             -Referral fees!
 management personnel!




                                                               17
Exercise:
Identify Cost Drivers and Revenue Sources on the Revenue Side
of Jali Designs’ Business Model!




  -???!




                 -???!




                                                                18
                                                                18
© Norm Tasevski & Karim Harji




Key Resources


 -Employees (management,
 staff)!
 -Brand!
 -Other assets
 (buildings, IP, software,
                             -Licensing fees!
 etc)!




                                                                  19
© Norm Tasevski & Karim Harji




Key Activities


 -Service activities!
 -Sales activities!
 -Client engagement
 activities!
 -Events !
                        -Fees (e.g. ticket sales
                        at events!




                                                          20
© Norm Tasevski & Karim Harji




Key Partnerships


 -Partnership management
 costs (relationship
 building, contract
 management, etc)!
                           -Investment!
                           -Loans!
                           -Grants/donations!




                                                            21
Exercise:
Identify Cost Drivers and Revenue Sources on the Cost Side of
Jali Designs’ Business Model!




  -???!




                 -???!




                                                                22
                                                                22
Break




        23
© Norm Tasevski & Karim Harji


Step 2:
Calculate your margin!



  -???!
                         -???!




                                                   24
© Norm Tasevski & Karim Harji


What Do You Need To Calculate Your
Margin?




  Data!!!!
                                                       25
© Norm Tasevski & Karim Harji




Data Sources




    Call key industry players
                                          Search databases
      (suppliers, competitors, etc)
                                          (industry, scholastic, etc)




           Ask people!!!                 Conduct web search
   (friends, potential customers, etc)                                         26
                                                (Google, etc)
Exercise:
Brainstorm the data points Jali Designs Requires to calculate its
margin!




   -???!




    -???!




                                                              27
© Norm Tasevski & Karim Harji




What did we learn?




                                       28
© Norm Tasevski & Karim Harji




Next Week (after reading week)

•  Guest speaker (to be confirmed)

•  Deliverable: The Cost Side of your Business Model!

•  Readings




                                                                29

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ENTR4800 Class 4: Identifying Business Potential

  • 1. ENTR 4800: Social Entrepreneurship Class 4: Identifying Business Potential Monday, October 4, 2010 Instructors: Norm Tasevski (norm@socialentrepreneurship.ca) Karim Harji (karim@socialentrepreneurship.ca) 1
  • 2. © Norm Tasevski & Karim Harji
  • 3. © Norm Tasevski & Karim Harji Agenda •  StickerYou •  What did we learn – Last Week? •  “Live” Case – Hedvig Alexander (Founder, Jali Designs) –  How do we assess business potential for social enterprise? –  Assess Jali’s Business Potential •  What did we learn – Today? •  Next week 3
  • 4. © Norm Tasevski & Karim Harji Last Week – What did we learn? 4
  • 5. © Norm Tasevski & Karim Harji Hedvig Alexander… 5
  • 6. Assessing Social Enterprise Business Potential… 6
  • 7. © Norm Tasevski & Karim Harji A Caveat… When we assess business potential, …we also care we don’t just care about… about… …and… 7
  • 8. © Norm Tasevski & Karim Harji Our Strategy… 1.  Assuming the perfect scenario, does our business model generate money? If yes… 2.  Does the model still make money once real world conditions are factored in? 8
  • 9. © Norm Tasevski & Karim Harji What is a “Perfect” Scenario? –  Porter’s 5 Forces line up perfectly (i.e. low to no entry barriers) –  You operate absolutely efficiently (e.g. resources used to their maximum capacity) –  The business runs flawlessly (i.e. no mistakes are made anywhere along the value chain) 9
  • 10. © Norm Tasevski & Karim Harji Why Use a “Perfect” Scenario? Most Importantly: –  If you can’t make money even with the most ideal conditions… …STOP! (…and rethink your business model) Also: –  The perfect scenario is often the easiest to build a financial model from –  It provides a baseline – All other scenarios can be measured against this ideal case 10
  • 12. © Norm Tasevski & Karim Harji Remember This? 12
  • 13. © Norm Tasevski & Karim Harji Step 1: Identify Cost Drivers and Revenue Sources! 13
  • 14. © Norm Tasevski & Karim Harji Value Proposition -Procurement! -Receiving! -Warehousing! -Inventory control! -Product/service design! -Licensing fees! -Product/service -Donated products/ manufacture/development! services! -Product packaging! -Technology support! -etc.! 14
  • 15. © Norm Tasevski & Karim Harji Customer Segments -Research costs (surveying, interviewing, etc)! -Payments! -(Viral marketing of products)! 15
  • 16. © Norm Tasevski & Karim Harji Channels -Warehousing! -Product packaging (in delivery boxes, etc)! -Product/service delivery (transportation, etc)! -Co-branding! -Rental fees! -”Concession stand” type contracts! 16
  • 17. © Norm Tasevski & Karim Harji Relationships -Hard marketing costs (billboard advertising, etc)! -Soft marketing costs (website, etc)! -3rd Party advertisers! -Customer service! -Co-branding! -Relationship -Referral fees! management personnel! 17
  • 18. Exercise: Identify Cost Drivers and Revenue Sources on the Revenue Side of Jali Designs’ Business Model! -???! -???! 18 18
  • 19. © Norm Tasevski & Karim Harji Key Resources -Employees (management, staff)! -Brand! -Other assets (buildings, IP, software, -Licensing fees! etc)! 19
  • 20. © Norm Tasevski & Karim Harji Key Activities -Service activities! -Sales activities! -Client engagement activities! -Events ! -Fees (e.g. ticket sales at events! 20
  • 21. © Norm Tasevski & Karim Harji Key Partnerships -Partnership management costs (relationship building, contract management, etc)! -Investment! -Loans! -Grants/donations! 21
  • 22. Exercise: Identify Cost Drivers and Revenue Sources on the Cost Side of Jali Designs’ Business Model! -???! -???! 22 22
  • 23. Break 23
  • 24. © Norm Tasevski & Karim Harji Step 2: Calculate your margin! -???! -???! 24
  • 25. © Norm Tasevski & Karim Harji What Do You Need To Calculate Your Margin? Data!!!! 25
  • 26. © Norm Tasevski & Karim Harji Data Sources Call key industry players Search databases (suppliers, competitors, etc) (industry, scholastic, etc) Ask people!!! Conduct web search (friends, potential customers, etc) 26 (Google, etc)
  • 27. Exercise: Brainstorm the data points Jali Designs Requires to calculate its margin! -???! -???! 27
  • 28. © Norm Tasevski & Karim Harji What did we learn? 28
  • 29. © Norm Tasevski & Karim Harji Next Week (after reading week) •  Guest speaker (to be confirmed) •  Deliverable: The Cost Side of your Business Model! •  Readings 29