Whats new in SITEFORUM version6.3_eng1. SITEFORUM v6.3 -
now available ...
SITEFORUM 6.3 is now launched as the SITEFORUM Social Business Suite, the
first “all-in-one” solution for social networking for business.
We are taking social business to a whole new level with important features to
drive additional value-added activity and collaboration. We have created exciting
new opportunities for collaboration around Companies, Network Groups as well
as new Virtual Business environments.
We have also considerably enhanced some powerful capabilities including
Categories and Social CRM and have included one of the leading online
communications platforms, NetViewer, to provide a unified communications and
collaboration platform, globally accessible via any internet browser.
Welcome to the best social business solution for every business, from SME to
global corporate. Welcome to SITEFORUM 6.3.
Highlights of the release v6.3
All-new Network Groups
Company Directory Extensions
Virtual Business Improvements
Renewed Category Manager
Social CRM: Enhanced User History
Netviewer Integration
www.siteforum.com
2. 1. All-New Network Groups
We know that Network Groups are the heart of many of our busiest networks so we wanted to make them
even better than ever. SITEFORUM Network Groups are a great way to connect people and share ideas and
information quickly and easily.
The new Network Groups are now more flexible and powerful than ever so you can now use them even
more easily for all sorts of collaboration including mini-communities, special interest groups, project teams
and also partner collaboration. Some of our communities have started to monetise groups and we have
provided support features to enable this including online payment options for owning/operating groups.
Key new features include:
• Group Pages can be
configured to be canvas
pages with ultimate flexibility
in content and layout
• Drag and drop functionality
for content/widget selection
for Group Manager
• Additional design options for
Group Managers to optimise
layout and presentation of
Group
• Ability to link Groups to
companies who can own and
operate these in line with
your commercial terms
Copyright © 2011 by SITEFORUM GROUP Email: sales@siteforum.com Phone UK: +44 845 8724212
Internet: www.siteforum.com Phone Germany: +49 361 66615810
3. 2. Company Directory Extensions
Many SITEFORUM customers use the company directory to provide online listing services for their
community and in some cases (e.g. supplier directories) generate revenues. SITEFORUM 6.3 adds new
features so that the directory can be even more useful and valuable for everyone involved.
Whatever your usage of the company directory is – we are sure you will agree that the new service is once
more a best-in-class component.
New Company Directory features
in this release include:
• More presentation and layout
options for company profiles and
listings
• New “capability” profiles for
companies which are very easy for
site admins to create and manage
• More self-service options for
companies to showcase themselves
including “capability” profile
• “Capability” search for site users
enables them to quickly find entries
of interest
• Online payment options for
Directory Subscriptions
• “Leave a business card” function
for all Directory Listings
• Advanced Visitor Reporting
• Creation and management of
Company related Groups
3. Virtual Business Improvements
We know that our clients value the powerful integration of Social Networking and Virtual Business with the
many other services within SITEFORUM. With increased interest in all areas of Virtual Business, we have
developed our service to support additional formats and business models.
Improved Booth Builder:
We have made it even easier for event organisers and exhibitors to update their booths in real time. Using a
new edit mode, Booths can be edited directly on the screen with new content areas, images, videos and
staff avatars.
Copyright © 2011 by SITEFORUM GROUP Email: sales@siteforum.com Phone UK: +44 845 8724212
Internet: www.siteforum.com Phone Germany: +49 361 66615810
4. New Virtual Rooms:
Many of our corporate clients are keen to use our Virtual technology for other communications including
partner events and communications, employee communications and online learning scenarios.
SITEFORUM 6.3 comes with a new conference room template that is designed to make it easier to setup
meetings, collaborate or use e-Learning content.
"Multi-owner Virtual events":
On some occasions it can be very useful to pass ownership of a Virtual Event to other organisations
including corporate event organisers, business partners or even community sponsors.
Setting up virtual events with SITEFORUM is easy and straight-forward and you can run multiple virtual
events at the same time. Release 6.3 takes this one step further and gives portal owners the option to
transfer ownership of a virtual event to another organization. That means that employees from that
organization can now setup exhibition halls, tradeshow booths and/or webcasts for that event. This helps
community owners to build alliances and share promotion of such events. This can also be a chargeable
service for some communities.
Copyright © 2011 by SITEFORUM GROUP Email: sales@siteforum.com Phone UK: +44 845 8724212
Internet: www.siteforum.com Phone Germany: +49 361 66615810
5. 4. Renewed Category Module
SITEFORUM has always provided a comprehensive category capability so that users, companies, blogs, files,
stories, forums, events and more can be grouped using unlimited categories which can easily be created and
managed by site admins. This is a very useful feature, providing a site-wide hierarchical coding structure
which you can use as an alternative to or alongside free-format, user-defined Tags.
In Release 6.3 we have made the category management module much more intuitive and flexible. You can
now easily add, rename, delete and move categories using new drag-and-drop functionality. You can also
merge categories via mass actions. We have also introduced category templates which can be used in the
new company capability profiles and search functions.
5. Social CRM: Enhanced User History
We all know that the key to business success lies in forming trusted relationships with prospects and
customers. There is plenty of evidence to show that customers expect you to have one integrated view of
their dealings with you and they will reward suppliers who demonstrate this, and similarly reduce
involvement with suppliers who don’t value their interactions.
Release 6.3 now provides a comprehensive user history so you can see at a glance any users site interaction
at a glance including site login and logout, story and menu views, document downloads, blog activities and
also campaigns which they have received. You can also manually add records for offline discussions or
correspondance to complete the history.
Copyright © 2011 by SITEFORUM GROUP Email: sales@siteforum.com Phone UK: +44 845 8724212
Internet: www.siteforum.com Phone Germany: +49 361 66615810
6. 6. Netviewer (now Citrix) Integration
The SITEFORM / Netviewer (now Citrix) integration enables users to start online meetings, video
conferences and desktop-sharing sessions directly from many parts of your portal including network groups,
virtual booths and meeting rooms, and invite other users to participate. Visual, real-time communication can
drive great productivity improvements, and cut down on unproductive travel time and costs. Online
meetings, product presentations and webinars optimise lead generation and help increase sales.
SITEFORUM integrated Netviewer sessions allow sharing of presentations, videos, text, spread sheets and
many other types of documents, with realtime video conferencing so participants can also see and speak to
each other. The Netviewer session can optionally be branded in the customer’s corporate identity.
7. Other Features in Release 6.3
Inline Editing Mode for Stories:
Sometimes it can be useful to be able to quickly edit one or more small details in a story. To make life easier
we have introduced an inline editing mode. Now you can quickly edit stories directly in the front-end,
including modifying title, short and long description. We know this will be a popular feature with many
clients and is a big usability improvement.
New Charts:
SITEFORUM 6.3 comes with a new chart library that works in most browsers. It creates attractive pie charts
and line charts and these can be seen in many SITEFORUM modules including SEO360, invoicing and
network file statistics.
Copyright © 2011 by SITEFORUM GROUP Email: sales@siteforum.com Phone UK: +44 845 8724212
Internet: www.siteforum.com Phone Germany: +49 361 66615810
7. Improved Statistics:
Knowing what is happening on your portal is one of the most important capabilities for running a successful
online business. Release 6.3 includes a new dashboard overview and unified graphical display of various
reports to allow you to analyze all information about your visitors and site activity. Visits of real users are
separated from search engine accesses in release 6.3.
More details of release 6.3 and previous releases can be found at
http://www.siteforum.com/en/support/release/history/
Copyright © 2011 by SITEFORUM GROUP Email: sales@siteforum.com Phone UK: +44 845 8724212
Internet: www.siteforum.com Phone Germany: +49 361 66615810