The document provides guidelines for giving effective feedback in 6 steps: 1) Make an opening statement, 2) Jointly explore any emerging issues, 3) Include suggestions from others, 4) Share thoughts using advocacy and inquiry, 5) Check for other issues to discuss, and 6) Summarize. It emphasizes making sure feedback is necessary, timely, and delivered in the right setting and mindset. The feedback should incorporate facts, emotions, needs, and the task at hand, and matters through open communication, listening, sharing experiences, and courage.

1. Feedback

3. Is this necessary?
Is this the right time?
Is this the right place?
Are we in the right frame of mind?

5. Pendleton’s rules

6. Pendleton’s rules
Good
Bad
Good

8. Structure
1. Make opening gambit (phrases)
2. Jointly explore any issues that emerge
3. Include suggestions from rest of group
4. Share your thoughts using advocacy with inquiry
5. Check whether anyone has any other
issues that they want to discuss
6. Summarise

9. 1. Make opening gambit (phrases)

10. 2. Jointly explore any issues that emerge

11. 3. Include suggestions from rest of group

12. 4. Share your thoughts using advocacy with inquiry

13. 5. Check whether anyone has any other
issues that they want to discuss

14. Structure
1. Make opening gambit (phrases)
2. Jointly explore any issues that emerge
3. Include suggestions from rest of group
4. Share your thoughts using advocacy with inquiry
5. Check whether anyone has any other
issues that they want to discuss
6. Summarise

17. Facts
Emotions
Needs
Task

18. Feedback matters
Talk
Listen
Experience
Be brave