Tenant Billing System with Automated Meter Reading using Building Management System integration, Tenant Management, automated Billing and Lease Information Management

2. Introduction
eFACiLiTY
 is a modular facilities management system
 allows day-to-day management of the processes
 automates operations
 provides a management dashboard for critical analysis
 enables enterprise wide control in the most intelligent and efficient way

3. Modules

4. Multi Site Multi Organization Concept
 Site wise concept for multiple sites implementation using a central server
 Facility managers being able to view any location data quickly by selecting
the location/Site on top
 User privileges can be set defining the sites to be viewed and restricted to
each every user and in each and every site.

5. Tenant Billing System
 Tenant billing system captures the resources utilization data of tenants directly from the
corresponding meters using the BMS/BAS systems and generates bills automatically
based on the utility wise slab wise billing rates defined. The fixed service charges,
monthly rentals, maintenance fee etc can also be defined tenant / property wise.
 The system also maintains the lease details, contract agreements and other property
related information. At the end of the billing cycle, the bills are auto generated and
emailed to the tenants automatically without needing any manual intervention.

6. Tenant Billing System - Features
 Manage property, tenant, owner, lease and contract information
 Tenant move-in, subscription for services/utilities, move-out
 Setting up of rate card - service wise, slab wise, property group wise etc.
 Rate card settings for normal hours, peak hours, after hours, override hours,
holiday / weekend hours etc.
 Automatic meter reading via BMS/BAS systems
 Import of meter readings or manual input
 Automatic bill generation and mass emailing / printing
 Tenant payments and credit notes tracking
 Bill wise matching of payments and credit notes
 Bill registers, tenant ledgers, receivables statement
 Occupancy / vacancy Analysis
 Reminders for lease contracts nearing expiry
 Integration with other financial applications

7. Administrator Functions
 Owner, Tenants and Service Information
 Tax information and Zone wise charges
 User group privileges
 Audit Trail Configurator
 Custom Reports development engine

8. Setting up parameter
 Email and Niagara point configurations

9.  Definitions for Zone details, billing date, pay by date can be made
 Late fee charges calculation for every day after pay by date
Tenant Zone

10. Zone wise Charges
 Service charges
 Overriding utilization charges
 Slab wise Unit Charges

11. Tenant/Owner Information
 Tenants are the facility users, Owners are the property owners, Suppliers are
the service providers
 Personnel Details

12. Property group
 Property group can be a building or a group consisting of many
individual property units
 Add new property group and property
 Provision to add physical characteristics of the property

13. Property
 Property Information are property group, property id, address and dimension
 Group wise hierarchy of all the available properties
 Addition of property group and individual property

14. Move In
 Details of the tenants moving into a property unit.
 Leasing details
 Attached and required services for the selected property

15. Move Out
 Listing of relevant property used by the tenant
 Property available date for the next tenant
 Generation of bills at the time of move out

16. Tenant Payment
 Different payment modes
 Automatic calculation of the balance with the received amount
 Selection of the bills to be paid

17. Bill Generation
 Generation of bills as per the service utilized
 Retrieval of data from the Niagara points
 Printing and emailing of the bills

18.  Hierarchical gird view of the bills
Bill Viewing – Hierarchical Grids

19. Tenant Bill

20. Tenant Credit Notes
 Auto adjustment of Credit Note balances

21. Reports Features
 Generation of the MIS Reports like
• Bill Summary
• Bill Register
• Bill register-Detail
• Payment Register
• Payment Adjustment Register
• Credit Note Register
• Credit Adjustment Register
• Bill Adjustment Details
• Pending Bills Register
 Provision to export reports in HTML, Excel and PDF formats

22. Software Specifications
 Microsoft’s .NET Framework
 Browser based thin-client interface
 Supports Oracle/MSSQL/MSSQL Express
 Email, SMS, MMS Messaging
 Cross browser compatible
 Language of your choice
 Supports MS Exchange, LDAP
 Building Management Systems (BMS) Integration
 Ready for integration with Microsoft Active Directory, Oracle Single Sign-on
 PDA extension with Microsoft Pocket PC
 Table, Field, Activity wise Audit Trail
 Security Policy Management

23. Synergetic Partners
Microsoft Gold Certified Partner (ISV)–Product Development
Tridium Asia Pacific, Singapore
Metronic Global Berhad, Malaysia & China
Pinnacle Computer Systems Dubai, U.A.E.Wave Front, Japan
Infocon Technology, Malaysia
Global Trade S.A.R.L., Saudi Arabia Sequential IDS, Nigeria

24. eFACiLiTY End Users
Intelligent Building Management System
– Federal Government Buildings, Putrajaya, Malaysia
Enterprise Facilities Management System Implementation
– Ministry of Health, Kuwait
Enterprise Facilities Management System Implementation
– Tidel Park, Coimbatore, India
Government
eFACiLiTY - Enterprise Facility Booking System
– Malaysian Communications And Multimedia Commission (MCMC), Malaysia
Enterprise Facilities Management System Implementation
– Ministry of Health, Bahrain
Enterprise Facilities Management System Implementation
– Saudi Arabia National Guard, Saudi Arabia

25. eFACiLiTY End Users
Corporates
Enterprise Visitor Management System
– Japan Tobacco International, Malaysia
Enterprise Facility Management System
– British Aero Space, Saudi Arabia
Enterprise Facility Management System
– Saudi Catering and Contracting, Saudi Arabia
Enterprise Facilities Management System
– Qatar Petroleum, Qatar
Enterprise Facilities Management System
– Sodexo, India
Enterprise Facilities Management System
– For Vodafone through Honeywell

26. eFACiLiTY End UserseFACiLiTY End Users
Corporates
Enterprise Facilities Management System
– Trade Coast, Australia
Enterprise Facility Management System
– Alghanim Industries, Kuwait
Enterprise Facilities Management System
– Embassy Services Private Limited, India
Enterprise Facilities Management System
– Airmaster, Australia
Enterprise Facilities Management System
– Millennium Hilton, Bangkok

27. eFACiLiTY End Users
Corporates
eFACiLiTY Module Implementation
– Prestige IT Park, India
eFACiLiTY - Enterprise Facility Management System
– CoreLogic, India
eFACiLiTY – Enterprise Facility Management System
– Wadhwa Group, India
eFACiLiTY – Enterprise Facility Management System
– Egypt, UAE, Saudi Arabia, India
eFACiLiTY – Enterprise Facility Management System
– Pacific Controls, UAE

28. Corporates
eFACiLiTY – Enterprise Facility Management System
– Albhukary, Malayasia
Tenant Billing System
– GVK Mall, India
Tenant Billing System
– Value Mall, India
Enterprise Facilities Management System Implementation
– Sheraton Darling Harbor, Sydney, Australia
Facility Booking System
– DiGi, Malaysia
eFACiLiTY End Users

29. eFACiLiTY End Users
Corporates
eFACiLiTY – Enterprise Facilities Management System
– Saudi Arabian Trading & Construction Co. (SATCO), Saudi Arabia
eFACiLiTY – Enterprise Facilities Management System
– Godrej Properties, India
eFACiLiTY – Enterprise Facilities Management System
– CRISIL Limited, India
eFACiLiTY – Enterprise Visitor Management System
– Electronic Card Services Ltd, Kenya
eFACiLiTY – Enterprise Facilities Management System
– For Societe Generale via CBRE South Asia Pvt. Ltd
eFACiLiTY – Enterprise Facilities Management System
–GPX (India) Private Limited, India

30. SIERRA ODC Private Limited
 Founded in 1998
 Based in Coimbatore, INDIA
 Providing Software Development & Support Services
 150+ Strong workforce
 Clients and Outsourcing in Malaysia, USA, UK, Middle East and Africa
 Satisfied Multinational Clients
 Microsoft Gold Certified Partner

31. Customs, Ports, Free Trade Zone Affairs Automation Project
– Kingdom of Bahrain
Key Projects – Government
Airport Automation, Cargo Management, Point of Sales Systems
– Civil Aviation Authority, Uganda
Farm Production System
– Malaysian Agri Food Corporation, Malaysia
Enterprise Facilities Management System Implementation
– Ministry of Health, Bahrain
Enterprise Facilities Management System Implementation
– Saudi Arabia National Guard, Saudi Arabia

32. Enterprise Resource Planning
Materials Management System
Sales and Distribute Management
Supply Chain Management
Materials Management System
Sales and Distribute Management Supply Chain Management
Supply Chain Management CRM & Sales Force Automation System
– South Asia
SAP Integration & Online Reporting Application
Key Projects – Fortune 500

33. Tobacco Leaf Information System
– Malaysia
Non Tobacco Material Warehouse Management
– Korea, Malaysia
Asia Sales Information System
– Singapore
Global Labelling Application
– Global
Incident Report Tools
– Global
Fleet Management System
– Malaysia
Virtual Application Portal
– Global
Account Database Manager
– Vietnam
Know Your Customer
– Global
Global Regulatory Overview
– Global
Account Database Manager
– Philippines
Test Tracking Tool
– Global
Global Freight Tool
– Global
Routing Engine
– Global
Scoring Engine
– Global
Production Tracking & Performance System
– Global
GSA Stop Card Reports Development
– Global
Global Freight Tool - PPO Integration
– Global
Competitive Intelligence Portal
– Italy, Spain, France, Benelux
Key Projects – Fortune 500

34. Secure FTP Application
– India
B2B Integration
– India
Warehouse Occupancy Analysis System
– India
Enterprise Facilities Management System
– Malaysia
Energy Dashboard Development
– India
Energy Visualization and Analysis
Product Development and Continuance
– Australia
Key Projects – Fortune 500
Lenova India Reporting Solution
– Singapore
Service Parts Management System
- India
Management of Change (MOC)
- Malaysia
Enterprise Maintenance Management System
– YUM Group, India

35. Key Projects – Other Corporates
B2C Shopping Mall with Order Processing
– Canada
Jobs / Recruitment Portal
– Utusan Group, Malaysia
SMS News Portal
– Utusan, Malaysia
Contracts Closeout Data Administration System
– USA

36. Enterprise Resource Planning
– VIP Group, India
Key Projects – Other Corporates
Silver light based Simple Business Accounting System
– Osborne Charles Group, USA
Warehouse Management for Automated Storage and Retrieval System (ASRS)
– ER Mekatron Sdn. Bhd., Malaysia
Aircraft and Ground Support Equipment Maintenance Management
– IndiGO Airlines, India
Enterprise Facility Management System
– For Nitesh Residency via Carrier Race Technologies Pvt Ltd, India

37. Key Clients & End Users

38. Key Clients & End Users

39. w w w . s i e r r a t e c . c o m
SIERRA ODC Private Limited
Thank You!
For more information please contact us at
info@sierratec.com
INDIA
SIERRA ODC Private Limited
188/1,Varadharaja Layout-1
PN Palayam Road, Ganapathy,
Coimbatore - 641 006.
Tel: +91-422-2567596
Fax: +91-422-2567445
USA/Canada +1 408 239 4819
USA
SIERRA Infosys Inc.
6001 Savoy Dr, Suite 210,
Houston TX 77036,
Tel: +1-713-747-9693
Fax: +1-509-351-6682
MALAYSIA
SIERRA ODC (M) SDN. BHD.
96-1, Biz Avenue, 2, Neo Cyber
Lingkaran Cyber Point Barat
63000, Cyberjaya,
Selangor, Malaysia
Tel: +603-8320-2080
Fax:+603-8320-2082
SINGAPORE
SIERRA ODC (S) Pte. Ltd.
#20, Cecil Street,
#14-01, Equity Plaza
Singapore 049705
Tel: +65 97334623