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How Social Media Changes PR Tel Aviv Nov. 28, 2011
60 Years of Broadcast ,[object Object],[object Object],[object Object],[object Object],[object Object]
Why Change? ,[object Object],[object Object],[object Object],[object Object]
Decade of Disruption ,[object Object],[object Object],[object Object]
New Conversational Era ,[object Object],[object Object],[object Object],[object Object]
PR’s Changing Role ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
A Few Good Stories
The Rackspace Weapon
Rob La Gesse ,[object Object]
From Dell Hell  to Listen & Respond
Richard Binhammer ‘ How can any organization not want to connect more closely with its customers?’
Ford Gets Social
Scott Monty ,[object Object]
SAP: ‘We’re Staying’
Thought Leaders
Scott Cook ,[object Object]
Tom Foremski “ Every company is now a media company. So is every person”
Chris Brogan ‘ Before, it was only big business, the media or government who had a voice. Now, it’s anyone. ’      
KD Paine       ‘ Social Media provides an infinite number of potential media outlets.’ .
Takeaways
Takeaways ,[object Object],[object Object],[object Object],[object Object],[object Object],Confidential and Proprietary.  © 2010 Bazaarvoice, Inc.
Takeaways ,[object Object],[object Object],[object Object],[object Object],[object Object],Confidential and Proprietary.  © 2010 Bazaarvoice, Inc.
More Takeaways ,[object Object],[object Object],Confidential and Proprietary.  © 2010 Bazaarvoice, Inc.
Results ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Last Thought ,[object Object],[object Object],[object Object]
Shel Israel [email_address] @ShelIsrael GlobalNeighbourhoods.net

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Ispra tel aviv

Hinweis der Redaktion

  1. 1. People want to be heard 2. People like me are best 3. Trust people over institution 4.Conversations sell goods
  2. PPT vs Stories>
  3. Riya: I don’t want Mossberg. I want Scoble. Scoble at Microsoft. Scoble at Racksdpace.
  4. Dec. 10 22K convos a day Operationalizelistening,” Manish Mehta Distribute by relevancy Trained 5K
  5. 2 million community members. $80 billion ecosystem. Customers retained despite no new products. Marketing & support fight for it
  6. From FT to SVI; Every company is a media company. So is every person. Trad media & social media is just media. They are how you have conversations that matter.
  7. Customer Intelligence results Better products & services Improved loyalty Increased profits Makes managers heroes
  8. Customer Intelligence results Better products & services Improved loyalty Increased profits Makes managers heroes
  9. Customer Intelligence results Better products & services Improved loyalty Increased profits Makes managers heroes